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Cold Stone Creamery

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2015 S Hurstbourne Pkwy, Louisville, KY 40220-1623
+1 502-499-7750
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9 Reviews from our TripAdvisor Community

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Showing 9: English reviews
Level Contributor
27 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 3 March 2016 via mobile

They have pretty good icecream, actually the beat I've ever had. Could make the store a little bigger, to small and there's always people coming in.

Helpful?
Thank rphone2414
Level Contributor
38 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 23 February 2016

The family stopped by on a nice warm day in February (70+ degrees). The line was long but the staff was able to keep it moving. The staff was so busy with the customers, they were not able to go through the store and cleanup. One of the 2 garbage cans was over flowing and the other was near the... More 

Helpful?
Thank Dadof3girls
Level Contributor
139 reviews
91 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 13 October 2015 via mobile

We went for the decadent gourmet caramel apples at the Rocky Mountain Chocolate Factory which is also in the Cold Stone Creamery. The apples were super good and worth the drive from Indiana. So glad I saw online that they had the apples there. I had no idea.

Helpful?
Thank Rodslove
Sellersburg, Indiana
Level Contributor
336 reviews
180 restaurant reviews
common_n_restaurant_reviews_1bd8 84 helpful votes
4 of 5 bubbles Reviewed 9 August 2015

The only drawback to Cold Stone is it can get crowded in the small space it has. And no room outside for chairs. But the ice cream here is real good. I liked the peanut butter perfection with Reeses cup and fudge.

Helpful?
Thank ManningAvenger
Salem, Indiana
Level Contributor
16 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 30 June 2015

great ice cream, neat to watch them mix it all up, friendly staff. Had lots of toppings to choose from and ice cream flavors too. Right next to Bucca and close to interstate

Helpful?
Thank AnnaVHall
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 9 January 2015

Favorite place to have some signature ice cream. Its always good to be there! Customer service is great.

Helpful?
1 Thank Sunny B
Level Contributor
20 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 27 July 2014 via mobile

Our chocolate was not. It was the chocolate malt. Not much flavor and it was way too soft. A bunch of kids scooping and none very well. Sorry we came this time.

Helpful?
Thank Carl G
Lebanon, Virginia
Level Contributor
229 reviews
161 restaurant reviews
common_n_restaurant_reviews_1bd8 81 helpful votes
2 of 5 bubbles Reviewed 20 June 2014 via mobile

Our ice cream yesterday at this location was not hard ice cream. It was scooped soft serve. The quality was okay but if we wanted soft serve we would have gone to DQ. This is the second time we got soft ice cream at a Cold Stone store. I understand that keeping it soft makes it easier to scoop but... More 

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1 Thank ClinchMtnMan
Louisville, Kentucky
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 17 October 2013

Best ice cream. Ever. I know a thing or two about ice cream and have had it all! Cold Stone is the absolute best! Friendly staff, good environment, awesome ice cream.

Helpful?
Thank KYeater

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Restaurant Details

Rating summary
  • Food
    5 of 5 bubbles
    Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
    Atmosphere
    5 of 5 bubbles
Location and Contact Information
  • Address: 2015 S Hurstbourne Pkwy, Louisville, KY 40220-1623
  • Location: United States  >  Kentucky (KY)  >  Louisville
  • Phone Number: +1 502-499-7750

Questions & Answers

Questions? Get answers from Cold Stone Creamery staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?