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Steak 'n Shake

2017 Highway 192 W, London, KY 40741-1623
+1 606-877-2712
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Overview
  • Excellent31%
  • Very good15%
  • Average21%
  • Poor13%
  • Terrible20%
Travellers talk about
“burger” (14 reviews)
“fries” (8 reviews)
Restaurant Hours
CUISINES
American, Fast food
PRICE
RATINGS
Service
Food
Value
Atmosphere
LOCATION
2017 Highway 192 W, London, KY 40741-1623
All Details
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Reviews (82)
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1 - 10 of 82 reviews

Reviewed 2 weeks ago

This Steak and Shake was typical of others I have been in. The service was slow and the restaurant needed to be cleaned up.

Thank Beth W
Reviewed 2 weeks ago via mobile

I don't care how many times I go, my order is NEVER right. Ever. I went a few weeks ago and ordered chili Mac with cheese. I got no cheese. I went tonight specifically for chili Mac because it started getting colder and ordered chili...More

Thank jlbaker4134
Reviewed 14 August 2017

We rarely eat fast food, but we were on the road and hungry so we ordered the double steak burger and chocolate shake to go. They were both delicious, and the lady at the window was so nice.

Thank KyBoop
Reviewed 2 August 2017

Just stopped through overnight..staying at The Country Inns & Suites just next door...brilliant! Delicious burgers and the SHAKES>>>WOW WOW WEE!

Thank JustinPoorMTA
Reviewed 16 July 2017 via mobile

Disgustingly filthy. Made me worry I might get sick from eating here. Don't bother! Needs work and a total cleansing!

Thank terivogelsang
Reviewed 28 June 2017 via mobile

Stopped & ordered shakes before getting back on the road. Fantastic, as usual! Service was a little slow, but not as bad as other steak 'n Shakes I have been too. Still, can't quite give them the 4 or 5 because of the wait.

Thank Pamela D
Reviewed 18 June 2017 via mobile

Wow, 25 minutes to make two milk shakes. Unbelievable in their slowness. They had plenty of people working but seemed to be serving the drive through people first. They aren't even crowded! I would not recommend eating here. It was fairly dirty.

Thank Jodi P
Reviewed 14 June 2017 via mobile

Quite disappointed on the last two visits. This past Sunday we were seated and left alone for nearly 20 minutes, granted they were busy and most likely short staffed. After one attempt to flag down someone to no avail we decided to leave. We do...More

Thank Matthew B
Reviewed 11 June 2017

This place was very dirty-the floor looked like it had not been mopped all week. The one cook was working as fast as he could but the servers were standing around and could have gotten salads or drinks.The food was good and plentiful when it...More

Thank Diane L
Reviewed 7 June 2017 via mobile

Food was good but service was a little slow. I don't think they were prepared for the influx of people that was in town that weekend. Had to wait at least 15 minutes to get a seat and there was o my 6 of us....More

Thank Chris497
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible
Good for
Kids, Child-friendly
Location and Contact Information
  • Address: 2017 Highway 192 W, London, KY 40741-1623
  • Location: United States  >  Kentucky (KY)  >  London
  • Phone Number: +1 606-877-2712
  • E-mail
Description
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.
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