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Max & Erma's

) #18 of 32 Restaurants in Hebron ₹₹ - ₹₹₹ American, Bar, Pub
Cincinnati Airport, Terminal 3, 2939 Terminal Drive, Hebron, KY
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  • Excellent14%
  • Very good29%
  • Average20%
  • Poor20%
  • Terrible14%
20 Jan 2017
“Large Portions.......Cold Fries”
16 Sep 2016
“Hope food is good took over 45 minutes to get food”
Restaurant Hours
American, Bar, Pub
₹₹ - ₹₹₹
Cincinnati Airport, Terminal 3, 2939 Terminal Drive, Hebron, KY
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Reviews (34)
Traveller rating
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1 - 10 of 34 reviews

Reviewed 13 April 2017

I ordered the Buffalo chicken sandwich..it was a huge piece of chicken dripping in buffalo sauce. The ranch or blue cheese is on the side so you can add what you like. Waiter was real nice despite being obviously overwhelmed. I'd go back.

Thank mancusoracing
Reviewed 6 April 2017

Note: Gate B location. While waiting for a flight, I stopped in to Max & Erma's for a cold Guinness. The wait staff is upbeat and attentive in spite of being obviously overwhelmed prior to my arrival with delayed fights, etc. There is a little...More

Thank Jason W
Reviewed 1 February 2017

Max and Erma's was just right for a light bite for supper while waiting for a flight out. Good menu options from salads and soups to sandwiches and entrees and desserts. Pretty good service with a need for a bit more professionalism. Modern décor with...More

Thank jeffl499
Reviewed 20 January 2017

I ordered the burger with fries, when it came it was a large portion, big tasty burger but the fries were cold, my companions fries were also cold. We complained and I got cole slaw instead. The staff were ok and apologized. I personally wouldn't...More

Thank Sherlock1962
Reviewed 18 December 2016

We had some time before out flight so we stopped in for lunch. There were not many people waiting so we were seated and served quickly. The menu is pretty good and there is good variety. They have local beers as well and seating in...More

Thank J L
Reviewed 14 December 2016 via mobile

Had a good lunch, great service and friendly staff. Many menu selections and lots of appetizers to choose from.

Thank kcmercedes
Reviewed 17 November 2016 via mobile

In this day of burger joints I will have to give kudos here at the Cincinnati northern Kentucky airport . A simple enough menu with a variety of burgers and offerings that are better than run of the mill. I had a hard time choosing...More

Thank Averagejoe001
Reviewed 4 November 2016

I went back a second time to see if the first time terrible service experience was just a fluke...it wasn't The server staff ignores you... it took me 10 minutes after my meal was done to get track down someone to get my check so...More

Thank Mark W
Reviewed 15 October 2016

Our group of 6 ordered a variety of dinners and each was good. One of the group asked if they had a senior discount and the server said no. When she returned our credit cards, she said she learned they did and automatically took 10%...More

Thank Gerri C
Reviewed 5 October 2016 via mobile

Slow service. Ordered cod sandwich and it came with wilted lettuce and missing the tomato. Fries were wimpy and not crisp. Disappointed considering this is normally a good chain. It appears this location needs some serious consideration for improvement. Won't go to this location again...More

Thank WorldTravelLady101
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Restaurant Details

Rating summary
  • Food
  • Value
American, Bar, Pub
Lunch, Breakfast, Dinner
Restaurant features
Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol
Good for
Location and Contact Information
  • Address: Cincinnati Airport, Terminal 3, 2939 Terminal Drive, Hebron, KY
  • Location: United States  >  Kentucky (KY)  >  Hebron
  • This restaurant is at Cincinnati/Northern Kentucky Intl Airport (after security)
859-767-1985 is the restaurant phone number as per Website.