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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American, Steakhouse
Special Diets
Gluten Free Options
Meals
Lunch, Dinner
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meals, features, about
Reviews (216)
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209 results
Traveller rating
110
57
26
7
9
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Time of year
LanguageEnglish
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Traveller rating
110
57
26
7
9
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Reviewed 18 August 2022

I am sorry to say that after many years (annually since 2016) of giving this restaurant rave reviews, I visited this establishment twice (Late May & early June this year). On the first visit on May 23 I was disappointed that they bought the main...meal out while I was only half way through the appetizer, and it was literally placed and left on the table, and the server disappeared before I even had a chance to complain. I didn't see my server again until the check was dropped off - suffice to say the gratuity was not my usual level. Upon my return to Florence in June 6th I thought surely after all the previous fantastic visits, I would give them another chance, and returned - but this time I asked to be seated in the bar area as that server had been at this restaurant for many years. I explained my earlier predicament with the food coming out far too quickly and she assured me that in her area it would not happen. Well Murphy's law - yes the entree came out within minutes of the appetizer being delivered. At least this server realized, apologized and asked if I wanted my Steak to be put under a lamp until I had finished the famous shrimp appetizer, but knowing how a heat lamp wrecks a perfect steak I elected to tip my remaining shrimp appetizer over my fresh steak. The food was actually very nice but I guess that they were simply trying to rush people thru - which was strange actually as the establishment was by no means full, and it wasn't an early sitting. I see that there are a number of competitive alternatives now in the Florence area - so my annual travels to Florence in 2023 will have me seeking alternative venues.More

Date of visit: June 2022
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Reviewed 31 March 2022 via mobile

Arrived at Lafayette restaurant called to see wait time told 15 minute's had to put name online wait list then they will call waited 15 minute's no call watched the wait list it said we're next for 30 minutes called restaurant she told us we...had to go in and put our names on the list so get on the same pageMore

Date of visit: March 2022
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Reviewed 26 January 2022

We stopped by the bar to watch the Bengal's game on Saturday.. We were only going to have a beer and then head home. The bar tender had such a good attitude that we sat right there and ordered appetizers and then our supper. The...Spicy Chicken bites were outstanding.More

Date of visit: January 2022
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Reviewed 31 July 2021

Upon entering the restaurant there was a dirty odor. The entire restaurant does not seem clean. If what I can see doesn't look clean I wonder about the kitchen I can't see. The consistency of the steaks is not good. Sometimes very good, other times...tough as shoe leather. Not sure will go back. The 'hostess' is the most unwelcoming person I have ever seen.More

Date of visit: July 2021
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Reviewed 3 May 2021 via mobile

We were pleased with dinner. Four of us all had something different and all enjoyed our meals. There was a little too much butter on the broccoli, but other than that all was fine. There was a short wait for a table. Service was excellent...and our server was personable and very nice. It was a worthwhile experience.More

Date of visit: May 2021
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Reviewed 22 February 2021

I was not happy that two of the male servers wore their masks under their noses all the time. Also the girl that "cleaned" the tables, after customers, did not do a very good job of sanitizing them. She went thru the motions and carried...the spray bottle around but it was not enough to make me feel comfortable during these difficult COVID time.More

Date of visit: February 2021
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Reviewed 5 February 2021

I eat here every couple of months. The sirloin is always flavorful and the service here is normally very good. Prices are affordable

Date of visit: December 2020
Helpful?1  
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Reviewed 24 December 2020

I wanted steak and this spot was close to my hotel. The food came out pretty quickly; the steak wasn’t the best I’ve had. The highlight of the trip was a guest who got all huffy about being seated in a section she didn’t like...and as the manager walked by I commented how patient he was being in spite of how loud and obnoxious she was being.More

Date of visit: November 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 21 June 2020 via mobile

This restaurant is currently Open for dine in eating. Current restaurant capacity is Sitting at 70%. Food is great as always.

Date of visit: June 2020
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Reviewed 3 May 2020

In these trying times, you take a chance with any restaurant with their food and service. The LongHorn delivers its best. Order was there for pick-up on time, The food was cooked as requested and was ample in size of portions. Felt as if we...were there inside. Put it on the good list.More

Date of visit: April 2020
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Reviewed 7 March 2020 via mobile

Great food - Clean restaurant - orderly check in process - adequate area for waiting - friendly servers

Date of visit: March 2020
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Reviewed 6 March 2020

I love Longhorn Steakhouse. They have wonderful salads, and other food and all that I have been in are always friendly and clean!

Date of visit: February 2020
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Reviewed 28 January 2020

Enjoyed our usual travel staple of Longhorn's. We love the steak and the service here was great! Atmosphere was nice.

Date of visit: January 2020
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Reviewed 26 January 2020 via mobile

Idk what the deal is here, but we went on a tuesday night about 5 it took 10 minutes to get our drink order. I got my salad after my bf got his dinner. What the heck...

Date of visit: January 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 24 January 2020 via mobile

Was there in the evening place was very busy. Waiter were very nice and kind food and drinks were great nice place to go

Date of visit: January 2020
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Frequently Asked Questions about LongHorn Steakhouse

Yes, LongHorn Steakhouse offers takeaway services.

LongHorn Steakhouse is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4