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Red Robin Gourmet Burgers

6255 Mills Civic Pkwy, West Des Moines, IA 50266-8004
+1 515-223-0859
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  • Excellent36%
  • Very good25%
  • Average19%
  • Poor11%
  • Terrible9%
Travellers talk about
“burgers” (35 reviews)
Closed Now
American, Gluten Free Options
₹₹ - ₹₹₹
6255 Mills Civic Pkwy, West Des Moines, IA 50266-8004
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JPMiles / Payback Arrow
JPMiles / Payback Arrow
Reviews (131)
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1 - 10 of 131 reviews

Reviewed 3 days ago

Red Robin is definitely a great place to eat if people are craving a burger. We have eaten here on more than 1 occasion. Our food was very good and the wait staff was wonderful this trip and past. I will say though that the...More

Thank Smorcs
Reviewed 3 weeks ago via mobile

There seems to be some staff issues here. When we arrived there were several groups waiting in the lobby. We were told it was a 20 min wait. That sounded reasonable. After 30 minutes no one had moved and they were still stating a 20...More

Thank Julie G
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Reviewed 22 January 2018 via mobile

Anytime my family an I are traveling and are looking for a place to eat and can not decide on a restaurant we can alway depend on Red Robin. I recommend the Royal Robin Burger.

Thank Quentin P
Reviewed 18 January 2018

I don't give too many negative reviews as I am pretty easy to please. Ate here last night. Service was absolutely terrible. Waitress was very unattentive and quite honestly was not good at her job. We waited 40 minutes to get our food & the...More

Thank Robert M
Reviewed 15 October 2017

First time at a Red Robins and was very pleased with my bacon cheeseburger. The fries were also very good. We had a great waitress and the service was fast. There was a line waiting when we arrived and the line was longer when we...More

Thank Steven S
Reviewed 23 September 2017 via mobile

While we are usually very satisfied at this restaurant- on this visit we were very disappointed in the service. First of all we sat for at least ten minutes before a server even stopped by our table. Then after she took our order we sat...More

Thank Nancyiniowa
Reviewed 29 August 2017

Decided to try this place again after a bad experience before and glad we did. Food was very good and I enjoy the customization options on how to make a meal healthier. Maybe I am wrong but I thought they brought out fries before the...More

Thank Glenn P
Reviewed 26 August 2017 via mobile

Red Robin always has delicious burgers made fresh and always fast! The service at this location is always superb. Best burger in town- highly recommended.

Thank bbelling
Reviewed 19 August 2017 via mobile

Really poor access and, of course, we came during a rain storm. Floors were a skating rink and I had to suggest a mop and a mat for the entrance. Unbelievably slow Food was marginal and cold. Don't need to do this again!

Thank NMGIRL78
Reviewed 1 August 2017

A waiter sneezed twice on his hand and then wiped off a table. Then I saw him go by the food pickup window, blow his nose on a napkin, throw it away, and continue to place orders on trays. Surely employees are trained in sanitary...More

1  Thank Tina W
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Questions & Answers
Phil L
6 February 2015|
AnswerShow all 3 answers
Response from nahdogg | Reviewed this property |
nope, come as you are.
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Child-friendly, Kids, Groups
Open Hours
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 11:00 PM
11:00 AM - 11:00 PM
Location and Contact Information
  • Address: 6255 Mills Civic Pkwy, West Des Moines, IA 50266-8004
  • Location: United States  >  Iowa (IA)  >  West Des Moines
  • Phone Number: +1 515-223-0859
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