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Steak 'n Shake

5901 National Rd E, Richmond, IN 47374-2623
+1 765-966-9082
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  • Excellent24%
  • Very good26%
  • Average12%
  • Poor8%
  • Terrible30%
Travellers talk about
“burger” (10 reviews)
“salad” (2 reviews)
“lunch time” (2 reviews)
Restaurant Hours
5901 National Rd E, Richmond, IN 47374-2623
All Details
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Reviews (50)
Traveller rating
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1 - 10 of 50 reviews

Reviewed 2 weeks ago

Labor Day Mon. , decided take daughter , 2 granddaughters out for lunch. On arrival no one to seat you or even start your order. But finally Ashley showed up , our waitress! Things took a turn for the best.She took drink orders an brought...More

Thank Deborah B
Reviewed 12 August 2017 via mobile

I'm a Steak n Shake fan. My server was nearly brand new and I ordered with a coupon and paid with a gift card - training exercise! She stayed unflustered even when she needed help. Got a very fresh meal properly assembled. There are some...More

Thank Mitch-MK
Reviewed 2 August 2017

Walked in heard two different customers complaining to the manager while waiting for a table. Decided to leave.

Thank David S
Reviewed 1 August 2017 via mobile

We had driven 250 miles and decided to stop at the Steak n' Shake at the "old US 40" exit. It took several minutes for someone to seat us (though we could have easily done that for ourselves). Still, as the sign said "please wait...More

Thank VetteRunner
Reviewed 20 July 2017

We, a group of three, entered the restaurant at 1 PM, seated 10 min later & order taken 1/2 hour later. Restaurant was not busy!!! Food was not served until after 2 PM after reminding server that we were waiting. As we exited the restaurant...More

Thank Jean P
Reviewed 19 July 2017 via mobile

The food is pretty much the same as any other steak N shake. The service here was pretty good, our waitress was attentive and brought things out in a timely manner.

Thank LindsayNjoe429
Reviewed 15 June 2017

Our burgers were delicious as well as the milkshake. Server was attentive. This is not a eatery will fluff or frills but if you want a meal at a very good price - this is a good choice to our tastebuds.

Thank RobErickKel
Reviewed 10 June 2017 via mobile

Stopped here on our cross country road trip and was very pleased. We were seated quickly and within seconds our waitress came with menus and took our drink order. My husband got a burger and I got a salad and our food came quickly and...More

Thank Joyce C
Reviewed 19 May 2017 via mobile

I went inside to order an orange shake. The shake was made and sat for awhile before anyone brought it up front. You saw me standing their yet ignored me. Wow! I won't be back!

Thank OnTheGo64082
Reviewed 20 April 2017

We stopped in for a quick lunch and were pleased with the Burgers and the shakes were really good like Homemade. Service was good.

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Nearby Attractions
Model T Ford Museum
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5.99 km away
Glen Miller Park
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3.91 km away
Wayne County Historical Museum
50 reviews
5.62 km away
Old National Road Welcome Center
27 reviews
.39 km away
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Breakfast, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible
Good for
Kids, Child-friendly
Location and Contact Information
  • Address: 5901 National Rd E, Richmond, IN 47374-2623
  • Location: United States  >  Indiana (IN)  >  Richmond
  • Phone Number: +1 765-966-9082
  • E-mail
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.
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