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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
$31 - $50
CUISINES
American
Meals
Lunch, Brunch, Breakfast, Dinner
Reviews (128)
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128 results
Traveller rating
55
29
25
9
10
Traveller type
Time of year
LanguageEnglish
Traveller rating
55
29
25
9
10
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Reviewed 5 July 2021

Stayed for 1 night at Belterra Casino last week. No Valet parking but you can drop off your luggage at the door and self park. No big deal! Came early before check in and were told we could not get in our room until 2...pm. The desk stowed our luggage and we were able to grab lunch at the Stadium Restaurant. Good food and I thought reasonable prices. In fact we ate dinner there also and had excellent service both times. Got in our room, a deluxe double and it was very nice and clean. Nice view of the Golf Course. My issues were lack of eating places now that the buffet is shut down. They do have pre- made sandwiches and salads at the coffee shop that looked good. The steak house has a nice menu but is very pricey. So that leaves the Stadium Restaurant. The sports book is a nice addition but if you wanted a drink you had to walk down to the casino to get a drink. They have a bar next to the sports book but it was closed the night we were there. A lot of people watching the games were annoyed with this inconvenience. In fact getting a drink was a big hassle most of the time. Seems like Belterra is cutting corners with customer service by not having proper staff numbers working. I like the Hotel and hope the management can get things back on track with staffing and more food options.More

Date of visit: July 2021
Helpful?
Reviewed 12 November 2019 via mobile

Very nice casino, plush and comfortable. Lots and lots of old school slots as well as newer ones...card tables galore and delicious buffet. Beautiful grounds and wonderful view of the Ohio river. We enjoyed our experience on gaming and after 7 hours of games came...out 50 dollars up so it was alot of fun.More

Date of visit: October 2019
Helpful?
adrianmcdole, Owner at Belterra Resort & Casino, responded to this reviewResponded 23 December 2019

Thank you, Kelly, for your feedback and your 5-star review. We are thrilled to hear that you enjoyed your recent visit with us, including your time on the casino floor and meal at The Buffet. Thank you again for being our guest, and we look...More

Reviewed 27 October 2019

My husband and I had a wonderful weekend away. Belterra is a beautiful hotel with clean, spacious rooms, comfortable beds, welcoming, friendly staff, delicious restaurants and a wonderful spa. We had the opportunity to tour the conference facilities which were recently renovated offering several options...for large and small groups. We were most excited about the possibility of returning with a group of friends for a concert. There is not a bad seat in the house! Although we did not gamble, we did walk through the casino which offers several gaming options and a new sportsbook. We will definitey return for a couples weekend - golf, spa and concert!More

Date of visit: October 2019
Helpful?1  
Chris J, Guest Relations Manager at Belterra Resort & Casino, responded to this reviewResponded 11 November 2019

Thank you for your feedback and your review, Kelly. We are happy to hear that you enjoyed your visit overall, specifically your hotel accommodations, spa visit, dining experiences, concert, and our high standards of guest service. Thank you again for being our guest, and we...More

Reviewed 23 October 2019 via mobile

After reading recent reviews, I was preparing for the worst, but it was actually so much better. Our room was spacious and clean. Parking lot view from 12th floor, but who gets the view rooms anyway? Doesn’t happen to me... Anyway, beds were comfortable, large...vanity area, tub/shower combo, hot water, wardrobe cabinet to hang clothes. Small coffee maker, but I had my husband go down to Nosh and pick up 2 Peets coffees. We had dinner the precious night at Stadium Grill. They were out of everything on draft at 5:00. But food was decent and reasonably priced. It was packed and we had a 40 minute wait, but ended up at a table in the bar and were served there, no problem. 38 Special was excellent. Not a bad seat in there and we were in the balcony. It’s nice to see bands in smaller venues where you’re not viewing the concert from a Jumbotron. Started on time at 7, no intermission and was over by 8:30. Not too loud and most people sit down in the balcony, so perfect show for older people! We didn’t go to the casino or use other amenities, so can’t speak for that.More

Date of visit: October 2019
Helpful?
Chris J, Guest Relations Manager at Belterra Resort & Casino, responded to this reviewResponded 11 November 2019

Thank you for your feedback and your review. We are happy to hear that you enjoyed your visit overall, specifically your room accommodations, meal at STADIUM, and the .38 Special concert. Thank you again for being our guest, and we look forward to welcoming you...More

Reviewed 17 June 2019

Horrible transition from breakfast to lunch. Pay to get breakfast at 11 o’clock . They start the transition to lunch by 1130. When you go back for seconds they refuse to let you eat the lunch food 🤔🤔🤔and are not very friendly about it. Need...some modifications here!!!!!!!!!More

Date of visit: June 2019
Helpful?
Chris J, Guest Relations Manager at Belterra Resort & Casino, responded to this reviewResponded 18 June 2019

Thank you for taking the time to leave us a review. We are very troubled to see your feedback as we always strive to provide an exceptional experience to all of our guests, and we are disappointed to see that we did not meet those...More

Reviewed 10 April 2019

We are from Louisville area and frequent all casinos within a 200 mile radius and this is by far the best. Cleanest nicest rooms, best food and buffet by far and great people. Casino fair and decent payouts. We come here a lot. Also great...pool and golf course. Beutifull setting on river.More

Date of visit: April 2019
Helpful?
Chris J, Guest Relations Manager at Belterra Resort & Casino, responded to this reviewResponded 16 April 2019

Thank you for your feedback and your 5-star review, Thomas. We are thrilled to hear that you so thoroughly enjoy your visits with us, and we can't wait to welcome you back soon! Thank you again for being our guest!

Reviewed 5 April 2019

clean, spacious rooms. definitely get on non smoking floor. we accidentally got off on a smoking floor and in the few moments were were there we ended up smelling like we were smoking. We will go back for the rooms and area.More

Date of visit: April 2019
Helpful?
Chris J, Guest Relations Manager at Belterra Resort & Casino, responded to this reviewResponded 16 April 2019

Thank you for your feedback and your review. We are happy to hear that you enjoyed your stay overall, and we will be sure to share your additional feedback with our team for internal follow up since air quality is top of mind for us....More

Reviewed 17 January 2019 via mobile

Entire staff was friendly and helpful. Room and bath were spotless and spacious (King Deluxe). Breakfast buffet is a must! Felt like a high end Vegas buffet where item you can imagine is available and superb quality. It was perfect for me and my family...to start the final leg of our road trip.More

Date of visit: January 2019
Helpful?
Chris J, Guest Relations Manager at Belterra Resort & Casino, responded to this reviewResponded 20 January 2019

Thank you for your feedback and your 5-star review. We are very happy to hear that you enjoyed your recent visit, and we look forward to having you visit us again soon!

Reviewed 10 November 2018

We drove over to Belterra after checking in at a nearby Ramada, we wish we would have stayed at Belterra instead. Looked much much nicer than the Ramada at the Sparta exit & it would have cost about the same. Ate at Stadium sports bar,...food was good & reasonable priced. Nice looking casino & the place is huge!More

Date of visit: November 2018
Helpful?
Chris J, Guest Relations Manager at Belterra Resort & Casino, responded to this reviewResponded 20 November 2018

Thank you, Sharon, for your feedback and your review. We are happy to hear that you enjoyed your overall visit with us, including your meal at STADIUM. We look forward to welcoming you back again soon.

Reviewed 24 August 2018

Great atmosphere, perfect service and at least an even chance of breaking even. Our dinners were delicious and the desserts that followed couldn't be left behind.

Date of visit: August 2018
Helpful?
PNKinc, Guest Relations Manager at Belterra Resort & Casino, responded to this reviewResponded 31 August 2018

Thank you, Ed, for your feedback and your review. We are happy to hear that you enjoyed your recent visit, including your time spent in the casino and your meal with us. We look forward to welcoming you back again soon.

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Questions & Answers
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VirginiaC1285
6 March 2017|
AnswerShow all 2 answers
Response from 433lorip | Reviewed this property |
I have actually never had to pay for it. Here is what I copy and pasted from their website....Sunday Brunch 12:00pm – 2:00pm $20.95 Breakfast Monday – Saturday 7:00am – 11:00am $14.95 Sunday 8:00am – 11:30am... More
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Frequently Asked Questions about Belterra Resort & Casino

Belterra Resort & Casino is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 3.5
  • Atmosphere: 4