We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Steak 'n Shake

All photos (9)

Ratings and reviews



Breakfast, Lunch, Dinner, After-hours
Takeout, Seating, Waitstaff, Wheelchair Accessible

Location and contact

Steak 'n Shake, a classic American brand, was founded in 1934 in Normal, Illinois by Gus Belt who pioneered the concept of premium burgers and milkshakes. For over 80 years, the company's name has been symbolic of its heritage. The word "steak" stood for steakburger. The term "shake" stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes in the business. Today, Steak 'n Shake remains the "better burger" leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, thin crispy fries, and more. Steakburgers are made without preservatives or artificial ingredients, topped with fresh produce, and always hand-crafted to order. Other classics include the Frisco Melt, 7x7, Prime Steakburgers, and fan favorite M&M milkshakes.
Breakfast, Lunch, Dinner, After-hours
Takeout, Seating, Waitstaff, Wheelchair Accessible
Reviews (55)
Filter reviews
55 results
Traveller rating
Traveller type
Time of year
See what travellers are saying:
Updating list...
1 - 10 of 55 reviews
Reviewed 4 July 2018 via mobile

Wife and I used our two double steak burger meals coupon for dinner. The service was fine and the steak burgers were delicious. The fries however were a bit old and we got the dregs as well. Also my sprite seemed to be a bit...More

Date of visit: July 2018
Thank Sootsgd
Reviewed 27 June 2018

The building and decor are standard. Parking, good service, clean, standard menu. I had a bowl of chili and unsweet tea.

Date of visit: June 2018
Thank 387indy
Reviewed 19 May 2018

In General I Am Always Happy With Steak 'n Shake . Burger and Fries Were Good At This Location .... But .... Service Was Lacking . Also Dining Room Cleanliness Was Not Up To Standards . Floor Was Dirty and Under My Table and Chair...More

Date of visit: May 2018
Thank Michael S
Reviewed 5 March 2018 via mobile

Love love love the garlic 🍔. So tasty and delicious. Their club sandwich is good too.a great drive thru always fast and efficient.

Date of visit: February 2018
Thank jeshos
Reviewed 3 October 2017

I have always liked Steak 'n' Shake and in general like their food. However the past few years I have been very unhappy, everything from poor service, wrong orders, cold food ect. I don't think the employees even care. They advertise a cheesey cheddar burger...More

Date of visit: September 2017
Thank Lindsay P
Reviewed 18 September 2017

The food was typical but the server was great!! I wish she worked more often. I made a point to let the manager know how great she was.

Date of visit: September 2017
Thank Christmas_man64
Reviewed 2 September 2017 via mobile

Our family waited 1 hour 20 minutes to receive their food. Within that timeframe, only some received their food. The order was incorrect and drinks were not refilled. You can imagine how well this went with children.

Date of visit: September 2017
Thank Ryan C
Reviewed 15 August 2017 via mobile

My son and I stop in when he is home from college. He gets two full meals and a shake. He plays football and always eats a ton. We love the atmosphere and the great food. The staff takes great care of us and we...More

Date of visit: August 2017
Thank Avid_Hiker_50
Reviewed 18 June 2017 via mobile

This restaurant had really gone downhill. Last time we went service was lousy..place looked a mess. So when my husband suggested going there the other day I wasn't wanting to go. What a difference!! Servers were great and attentive. Food came out soo quickly I...More

Date of visit: June 2017
Thank shepherdess33
Reviewed 28 December 2016 via mobile

Stopped here for what I thought was going to be fast food. Turns out this is not a fast food restaurant. It was lunchtime but the service was terrible. When we finally got our food, I had to go find some silverware. We asked the...More

Date of visit: December 2016
Thank OtPot
View more reviews
Questions & Answers
Get quick answers from Steak 'n Shake staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing