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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Pizza, Italian
Special Diets
Vegetarian Friendly
Meals
Lunch, Dinner
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meals, features, about
Reviews (76)
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41
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4
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5
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LanguageEnglish
Traveller rating
41
19
4
5
5
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Reviewed 15 July 2021

Their deep dish pizza is delicious. It takes longer to cook than a regular pizza but it is worth the wait. Overall, the service was excellent and the food was fresh and delicious!

Date of visit: June 2021
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 1 January 2021 via mobile

Ordered 2 pizza chicken wings and calamari. Came and picked it up and they forgot my calamari have to wait for another 10 minutes 😡 then got home and pizza was not fresh wings are terrible not fresh and under cooked well never again to...go to Giordanos St Charles, worst experience ever!More

Date of visit: December 2020
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Reviewed 3 October 2020

We had friends coming in from Georgia who had heard of Chicago deep dish pizza, and really wanted to try it. I made a reservation 2-3 days ahead of time. Then even called day of to confirm. They literally said; "Oh, sure, come in any...time'. We came in at the allotted hour and there were people waiting outside and in the foyer. I went up to the host desk and talked to a young man and told him about our reservation. He looked at me and said: I'll be right back. When he returned he just said flatly: " I don't have a table for you". (keep in mind there were MANY open tables, even with Covid. I saw about two tables actually seated.) I asked, "isn't there anything you can do?" He just looked at me. I was stunned - no apology, no "I'll find you an open table ASAP" or "We just had three servers call in sick and we're way backed up..." no apologetic behaviors at all. Just: I don't have a table for you... I think I asked him how long the wait would be and he said: "I have no idea. " Or maybe even : "We have a long wait now..." Anyway the whole experience was bizarre--it was like he just stared at me and literally wanted us to leave. It was unhelpful, embarrassing, weirdly rejecting and frankly quite maddening. I've never been treated like that before at a restaurant. My friend later told me: "I had to walk away or I would have unleashed on him." They even had our phone number and could have called us to save us the trip out to E. St. Charles...We would have understood that gesture and appreciated it as well. That kid is in the wrong job...and I will NOT go back to a Giordano's again if I can at all help it. The St. Charles restaurant is not going to last if that's how they treat people.More

Date of visit: October 2020
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Reviewed 8 September 2020

I had a great experience all around, but what really stuck out was how Pete and Ilana were able to cater to a very special request for my husband's birthday - Stromboli! They went above and beyond and made us 2 delicious strombolis for our...party of 14. Most people don't even know what a stromboli is - but they did a fantastic job :) . And they were very kind and accommodating about it - I had called at least 6 other places that said they could not do it, so I'm glad Giordano's could and did :) - my husband and his family loved it.More

Date of visit: August 2020
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Reviewed 8 May 2020

These folks are my go to for pizza and wings in the Chicago area. The meat and more meat pizza is out of the world. Yummy.

Date of visit: April 2020
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Reviewed 12 September 2019

If you're looking for great deep dish pizza, this is the place. The food was excellent and the service was great too.

Date of visit: September 2019
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Reviewed 20 June 2019

We spent an evening with friends here. It was fairly busy and the wait was supposed to be 25 minutes - it was actually more like 45, but we were talking and catching up and didn't mind. What I did mind was that the pizza...wasn't hot when it arrived. It's really good pizza - would have been great pizza if it had been hot.More

Date of visit: June 2019
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Reviewed 17 April 2019

We each ordered an "individual pizza. One deep dish and one thin crust. As life long Chicagoans we thought it was absolutely terrible....worse that tombstome frozen pizza. Shame on Giardano's for putting this on the menu. Time for this location to close and let the...retail space be pu to better use...like another matress store.More

Date of visit: April 2019
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Reviewed 30 March 2019 via mobile

Went there during a pool tournament at Pheasant Run in March. We had dinner there, I love the deep pan pepperoni pizza also, their salad. Great atmosphere, staff was wonderful. Wish they would bring one to Peoria, Illinois.

Date of visit: March 2019
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Reviewed 2 November 2018 via mobile

Food is hard to beat. First time here but highly recommended. Friendly people and lots of fun. Tried several dishes and apps all were delicious. Don’t miss this one.

Date of visit: November 2018
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Reviewed 24 September 2018 via mobile

Google Maps gave us our directions by Olive Garden. You are in the right area. When you see “Jared Jewelers,” it’s next to it. Giordano’s has delicious Italian food. We ordered salads and the meats small deep dish pizza. The pizza was worth waiting for!...The small deep dish serves 1-2 people with six slices. It was so good! Their iced tea was good too. We will definitely go back! Recommend!More

Date of visit: September 2018
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Reviewed 26 August 2018

My brother and his wife went to this restaurant last Friday and seemed pretty impressed, so we went Saturday night..around 6:00. When we went in, we were the only people waiting to be seated, then two couples came in within a couple of minutes after...we did. The Host or Manager immediately plucked couple #3 out of the wait line and seated them...Then he came back a few minutes later and motioned us to follow him...never spoke a word....no Welcome or Nice to See You...nothing...Maybe I could have understood this if they were seriously slammed, but they weren't., there were plenty of empty tables... Our server, a very nice girl named Tiffany, immediately took our drink orders and then came back in a while to ask if we wanted appetizers..Please understand, we had no problem with the service and the pizza was fine. We have another place we like better, but everybody has a favorite go-to place for pizza....Our entire experience was colored by our less than hospitable start.... Décor wise, this is an attractive restaurant...and it was pleasantly cool on a warm August night....It appears they do a big pick-up and delivery business....I'm not sure we'd go back....More

Date of visit: August 2018
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Reviewed 16 April 2018

This is a great place to have deep dish pizza. The crust is flaky and the sauce is perfect. Service is above average and the soup and salad is also good. Good place for lunch.

Date of visit: April 2018
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Reviewed 23 February 2018

Lots of great pizza in Chicago so it can be hard choosing a favorite. Our four person family is split on Lou Malnati vs Giordanos but for two of us, Giordanos is the hands down winner. The east St. Charles location is outstanding. Great service...for dine in and carry out. They also have fast delivery. Really, really great pizza.More

Date of visit: February 2018
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 21 January 2018 via mobile

The pizza in this place was great like always , there was no wait time and I didn't have to wait long for the food , the stuff pizza was made exactly the way I wanted it , staff was fabulous because they all worked...as a team which is rare in some cases , great place to visit I will return again soon .More

Date of visit: January 2018
Helpful?
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Frequently Asked Questions about Giordano's

Yes, Giordano's offers takeaway services.

Yes, Giordano's offers delivery services.

Giordano's is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 3.5
  • Atmosphere: 3.5