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RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American, Fast food
Special Diets
Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Dinner
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Reviews (382)
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380 results
Traveller rating
233
112
16
10
9
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LanguageEnglish
Traveller rating
233
112
16
10
9
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All reviews fries salad burger cake fast food drive thru
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Reviewed 6 October 2021 via mobile

Better then fast food. Burgers had a great flavor and plenty of toppings. These were a bit on the messy side and that is a good thing. Fries were fries. With a burger tasting that good I think they should use better fries. The onion...rings were very good. One bad thing: we are in town on business and come from a state that doesn’t require a mask. Because of that, we don’t have “mask” on the front of our minds. We walked in with our masks but forgot to put them on. We are human, right. The employee that was taking orders yelled, yes YELLED, “YOU HAVE TO WEAR A MASK!!” That was uncalled for! Absolutely no need to yell. It isn’t hard at all to POLITELY and with a normal amount of volume just say something gentle like, “oh hey, I think you forgot your mask.” I would NEVER yell at her like that and I really think management needs to speak to her and give her ideas on how to kindly remind people about masks.More

Date of visit: October 2021
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Reviewed 10 July 2021

This is a must everytime I am in the area. From salads to sausages to chicken sandwiches and cake . . . gotta have the cake. This is a fast food-style menu with decent prices and a large variety of food. You can eat-in, drive...thru, order on the app, etc. Anyway you do it, its good.More

Date of visit: June 2021
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Reviewed 7 March 2021

Nobody does fast food like Portillo’s!!! They are the gold standard of fast food in EVERY category!! Expediency in getting you served, friendly service, delicious food at reasonable prices and best of all , the most extensive menu of any fast food place in the...country!! Regardless of individual, family, kids etc..... Portillos should always be your first choice! If you have never gone ... go! You will be hooked ,just like me.....now going on 50 years enjoying Portillos.... they get better with age.....unlike me!More

Date of visit: February 2021
Helpful?2  
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Reviewed 5 March 2020 via mobile

I've enjoyed eating here every time, but the crowd size is quite large at times. My only complaint is, I keep forgetting to tell them juice on the side so my bun isn't soggy. I like the crinkle cut fries and the chocolate shakes are...great.More

Date of visit: December 2019
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Reviewed 12 February 2020 via mobile

Excellent food and fast service. Our favorites are the Italian Beef, Hot Dogs and the fresh salad selections. The beer is an added bonus but wish they served wine also. Either way, its like an indoor Picnic all year round.

Date of visit: December 2019
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Reviewed 11 February 2020

excellent for take out or eat. great array of burgers, dogs, salads. atmosphere is entertaining. salads are humongous

Date of visit: November 2019
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Reviewed 27 January 2020

This Portillo's is decorated so cute inside and they open at 10:30 a.m. The staff was very friendly. The restaurant was clean and organized. The food is amazing and always tastes delicious, leaving you wanting more.

Date of visit: January 2020
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Reviewed 6 January 2020 via mobile

We visited the one in Batavia in IL. The food was tasty, but the person taking our order was impatient, rude. She was outwardly rude when we asked basic questions about the menu. I almost asked to speak to the manager but decided not to...make the matter worse.More

Date of visit: December 2019
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Reviewed 29 December 2019

Stopped for dinner and what a great place with great decor. Had the polish dog with fries and Cole slaw. Yummy. Also had the chocolate cake for dessert. Self order with pick up when ready. very clean restaurant. Prices are more than fair. A great...Illinois dining experience. Plenty of parking.More

Date of visit: July 2019
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Reviewed 29 December 2019 via mobile

I understand that getting low wage workers to fill the needs of the fast food chains is almost impossible given the current situation...But waiting 19 min for a dog & fries is simply unacceptable. And maybe it's just me longing for days gone by, but...the cook line was tip top, 6 years back. I watched 1 guy on a Sunday at dinner hour working as fast as his hands could go for 7 min before a MGR put on gloves to assist. Maybe Portillos has just too many customers. Give Frankie's a try. I plan to.More

Date of visit: December 2019
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Reviewed 4 December 2019 via mobile

Hot Dogs reign here .... and reign supreme! While there are great burgers, fried chicken sandwiches etc, they create the prototypical classic Chicago dog ... and do it very well. A must try if you are in the area. Their chocolate cake put my grandkids...into orbit.More

Date of visit: December 2019
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Reviewed 6 November 2019

My wife and I have been going to Portillos for many years. This is a real Chicago institution. Best hot dogs and traditional Italian beef sandwiches. My wife likes the Italian beef/sausage combo and I like their cheeseburgers. You can eat cheeseburgers anywhere but I...particularity like Portillos. It's also fun to look at the old photos and antiques on the wall. The Portilllos that we go to in Batavia, IL has a real 1930's car in the ceiling. I know that Portillos is expanding throughout the country so if you see one in your area you have to check it out.More

Date of visit: October 2019
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Reviewed 6 November 2019

I had lunch again Sunday afternoon at Portillo's. I live in Michigan and we have great Coney Dogs and some of them have Chicago Dogs. Not the same, there is nothing like a Chicago Dog in Chicago. The same goes for a Coney Dog in...Michigan The coney dog in Chicago just doesn't measure upMore

Date of visit: November 2019
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Reviewed 5 November 2019 via mobile

Outstanding hot dogs and beef sandwiches. Get the beef dunked with hot gardiner. Do not miss this place if you travel to IL.

Date of visit: November 2019
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Reviewed 9 October 2019

Its hard to find a Time when the Portillo's on Randall and Bowes Road is not busy. The star of the show is their hot dog, followed closely by their Cheesy Beef croissant, chili and many varieties of salad. There is something here for everyone.

Date of visit: October 2019
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PORTILLO'S HOT DOGS, Saint Charles - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Portillo's Hot Dogs

Yes, Portillo's Hot Dogs offers takeaway services.

Portillo's Hot Dogs is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4