A large group of us booked the private room and pre ordered our breakfasts to arrive at 10.15. This excluded drinks. Service was glacial and very rude staff. They were inefficient and disorganised. Hot drink orders were given twice and finally arrived between 11.20 and...11.50. The pre ordered food arrived in drinks and drabs - most orders arriving after 11.30 And some at 12 noon! The waiting staff did not know how much the service/ tax charge was- nor could they tell us the cost of the drinks. The manageress was unhelpful when we expressed our concerns- and the time to pay was interminable . The food was tasty- and it would have been a pleasure to enjoy it all at the same time as our fellow diners. The venue obviously agreed and promised a certain level of service - which they spectacularly failed to deliver upon.More