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Ice Cream Haven

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100 Southview Plz, Ste 1, O'Fallon, IL 62269-2686
+1 618-632-5011
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6 Reviews from our TripAdvisor Community

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Showing 6: English reviews
1 review
5 of 5 bubbles Reviewed 11 April 2016 via mobile

Love this place! Love the sundaes and concerets! The best of everything! Not sure why there are bad reviews, I've never had bad service we've been going for years! And we go all the time!

Helpful?
Thank Lesley S
O'Fallon, Illinois
Level Contributor
2 reviews
1 of 5 bubbles Reviewed 26 October 2015

Never again. Someone in town suggested this little place. Everything smelled of cigarette smoke. Don't waste your money.

Helpful?
Thank LMurphy418
O'Fallon, Illinois
1 review
1 of 5 bubbles Reviewed 8 September 2015 via mobile

So rude. After my 3 yr old dropped her cup of ice cream I asked my 9 yr old to ask for another cup and spoon she came back almost in tears. The oriental lady there was so rude to my 9 yr old and was charging us .15 cents for a cup and a spoon after I spent 15... More 

Helpful?
Thank James W
O'Fallon, Illinois
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 2 November 2014

We had high hopes for what looks like a local institution, but clearly this place is past its prime. After the gruff service and refusal to let my child try a sample of something ("we don't do samples" is apparently the unwritten rule here), we made our order. The ice cream was almost as bad as her customer service. Ice... More 

Helpful?
1 Thank Catherine N
O'Fallon, Illinois
Level Contributor
40 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 26 November 2013

It has more of an ice milk consistency rather than so creamy, which makes it colder. Buy it by the prepacked quart for the best value. The owners are on the "unpolished" side, and as a native, we learn to simply ignore that for the greatness of their icecream.

Helpful?
Thank CoriLyons131
Mascoutah, Illinois
Level Contributor
88 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed 11 August 2012

I won't get ice cream anywhere else! Once I tasted their orange/vanilla twist, their chocolate soft serve and their vanilla shakes, I was hooked. They taste just as I remember as a child going to the local Ice cream shop MANY years ago! And you can't beat their prices. Only open from late March through Sept, so when I get... More 

Helpful?
Thank kydzrn3

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Restaurant Details

Rating summary
  • Food
    1 of 5 bubbles
    Service
    1 of 5 bubbles
  • Value
    2 of 5 bubbles
    Atmosphere
    2 of 5 bubbles
Location and Contact Information
  • Address: 100 Southview Plz, Ste 1, O'Fallon, IL 62269-2686
  • Location: United States  >  Illinois (IL)  >  O'Fallon
  • Phone Number: +1 618-632-5011

Questions & Answers

Questions? Get answers from Ice Cream Haven staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?