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950 E Ogden Ave, Naperville, IL 60563-8606
+1 630-961-1151
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  • Excellent63%
  • Very good28%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“italian beef” (133 reviews)
“chocolate cake” (85 reviews)
“chopped salad” (49 reviews)
Open Now
10:30 AM - 9:30 PM Hours
American, Fast food, Vegetarian Friendly, Vegan Options
950 E Ogden Ave, Naperville, IL 60563-8606
All Details
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JPMiles / Payback Arrow
JPMiles / Payback Arrow
Reviews (568)
Traveller rating
Traveller type
Time of year

11 - 20 of 562 reviews

Reviewed 11 March 2018

Eaten at several Portillo's locations, including Naperville and Bolingbrook. Basic food with the condiments of your choice, such as hot dogs, hamburgers, beef, even a few fish choices. Salads are generous and delicious. Chocolate cake is heaven. Everything fresh, quality and satisfying. Drive thru or...More

Reviewed 3 March 2018 via mobile

Have to go to Portillos for Italian beef! The meat is so tender and full of flavor! Fries very crispy! I will go back next time I am in Chicago!

Thank Edward B
Reviewed 20 February 2018 via mobile

I ordered carryout on line. Not only was the wait in line about 20 minutes, after allowing 20 minutes for the food to be prepared, but they forgot my husband's chicken sandwich and threw in an extra potato. The quality of service continues to erode.

Thank MD060703
Reviewed 15 February 2018 via mobile

Variety of delicious menu items and excellent milk shakes. Very clean, restaurant with plenty of seating. Chili could be made a bit thicker but is otherwise tasty. Friendly staff!!

Thank Paradisetanks
Reviewed 5 February 2018 via mobile

After recently coming home from a trip to Los Angeles and not finding any decent beef and fries places we hit Portillos on way home from airport. Much needed beef and cheddar. We forget how easy it is to get good food here.

Thank Chris W
Reviewed 22 January 2018 via mobile

Great Italian beef, sausage, salads and chocolate cake. A Chicago original that is a must for visitors to the Chicago area.

Thank Kent B
Reviewed 22 January 2018 via mobile

It's not the absolute best Chicago beef, but it's great and consistent and I've yet to find anything like it elsewhere in the country. The only thing I knocked one star of for is because Dick Portillo sold off the company and ever since it...More

Thank sprkspys
Reviewed 2 January 2018 via mobile

Big Beef. Saturated with Gravy. Hot Peppers. Eat it hot in the restaurant. A little piece of heaven.

Thank Aaron M
Reviewed 1 January 2018 via mobile

Love their food, never had something I did not like. Service is fast for fresh made food. Even the longest lines go quickly. Good variety on a the menu, but easy to navigate choices.

Thank Gail F
Reviewed 31 December 2017 via mobile

This restaurant has gone down hill over the past few years. If you are looking for something on the menu that is even marginally healthy, forget it. All of the specialties seems to be artery-clogging, cholesterol-raising dishes. The restaurant looks like it could use a...More

Thank Starwalker789
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Questions & Answers
18 October 2015|
AnswerShow all 6 answers
Response from Charlie M | Reviewed this property |
As others have said, you can sit inside or use the drive-through. The sitting area inside Portillo's is HUGE. Even on it's most crowded days, we've always found somewhere to sit.
18 October 2015|
AnswerShow all 7 answers
Response from Charlie M | Reviewed this property |
As others have said, you can sit inside or use the drive-through. The sitting area inside Portillo's is HUGE. Even on it's most crowded days, we've always found somewhere to sit.
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner
Restaurant features
Wheelchair Accessible, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Takeout, Seating, Highchairs Available, Accepts Credit Cards
Good for
Local cuisine, Kids, Groups
Open Hours
10:30 AM - 9:30 PM
10:30 AM - 10:30 PM
10:30 AM - 10:30 PM
10:30 AM - 10:30 PM
10:30 AM - 10:30 PM
10:30 AM - 11:00 PM
10:30 AM - 11:00 PM
Location and Contact Information
  • Address: 950 E Ogden Ave, Naperville, IL 60563-8606
  • Location: United States  >  Illinois (IL)  >  Naperville
  • Phone Number: +1 630-961-1151
  • E-mail
Home to America's favorite Chicago-style hot dogs, Italian beef, burgers, salads, and chocolate cake.
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