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The Palm Chicago

323 E Wacker Dr, Chicago, IL 60601-5282
+1 312-616-1000
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Overview
  • Excellent44%
  • Very good26%
  • Average19%
  • Poor6%
  • Terrible5%
Travellers talk about
“lobster” (33 reviews)
“salad” (32 reviews)
“filet” (15 reviews)
Open Now
6:30 AM - 10:30 AM Hours
CUISINES
American, Steakhouse, Vegetarian Friendly, Gluten Free Options
PRICE
₹₹₹₹
RATINGS
Service
Food
Value
Atmosphere
LOCATION
323 E Wacker Dr, Chicago, IL 60601-5282
All Details
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JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (324)
Traveller rating
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1 - 10 of 297 reviews

Reviewed 3 days ago

Wherever I go, if there is a Palm Restaurant, that's where I go. Just the best steaks, lobster and cocktails.

Thank CapemaySailor
Phillip J, General Manager at The Palm Chicago, responded to this reviewResponded 2 days ago

Hello! We love that we are able to service you all over the country! It is truly our pleasure and appreciate your kind words. See you soon... Cheers!

Reviewed 5 days ago

After checking in to the Swissotel we decided to grab a quick lunch and sat in the bar at The Palm. We ordered Lobster Roll and Grilled Romaine and Crab Salad (apparently a new - addition to the menu). Both were delicious. The salad was...More

Thank Patay1
Phillip J, General Manager at The Palm Chicago, responded to this reviewResponded 4 days ago

Hello! Thank you so much for the feedback and are so pleased to hear that you enjoyed yourselves. I will pass the kind words along to Kristina who will be thrilled to hear of your experience. We hope to see you soon!

Reviewed 6 days ago via mobile

Waiter came over to take my order. He put his hand on back of my chair and leaned over me very close. I told him “no, step back, i am not comfortable at all with you leaning over me.” He took his hand off the...More

Thank Oh N
Phillip J, General Manager at The Palm Chicago, responded to this reviewResponded 4 days ago

Hello. We are sorry that the interaction between you and your server caused you any offense and in no way was this done with malice. I can assure you that our staff tries to give warm and friendly service, however, we we happy to hear...More

Reviewed 2 weeks ago via mobile

The Palm is one of top 5 restaurants... period. New Year’s Eve was the last night before the renovation. Can’t wait for my next visit to see the new decor.

Thank mgb2travel
Phillip J, General Manager at The Palm Chicago, responded to this reviewResponded 2 weeks ago

Hello! Thank you for the kind words. We can't wait to show you what we've done with the place! We hope to see you soon!

Reviewed 4 weeks ago

So for 2 appetizers, one main course and 2 drinks it was $150. I guess there could have been more lobster in the lobster bisque for that money. Most notably affecting the rating was that I ordered a drink and told the server it was...More

Thank TravelingBbusFun
Phillip J, General Manager at The Palm Chicago, responded to this reviewResponded 4 weeks ago

Hello. We strive to provide quality food and service and with that being said, we give our staff the freedom to be able to read our guests and I am sorry if there was an unspoken miscommunication. We certainly could have taken the drink away...More

Reviewed 5 weeks ago

Food and service very good. Dinner for 6 was at a good pace . Enjoyed the steak tartar . A couple steaks were more medium than med rare which was surprising . Overall food was great

Thank Paul P
Phillip J, General Manager at The Palm Chicago, responded to this reviewResponded 4 weeks ago

Hello, Paul. Thank you for the feed back. Hope to see you soon!

Reviewed 18 May 2018 via mobile

Located in the Swissotel, this just re-opened recently. The staff was super as was the food as always. Calamari was tender and delicious. Bone in dry-aged strip was absolutely phenomenal. Cooked to perfection.

Thank jdsbiz98
Phillip J, General Manager at The Palm Chicago, responded to this reviewResponded 4 weeks ago

Thank you for the wonderful words of encouragement. We will share your feedback with our staff. See you soon!

Reviewed 12 May 2018

Service was top notch, food was amazing. bone in ribeye was perfectly charred and medium rare!! staff was knowledgeable and very attentive. Lana was amazing, she made our night- she's hilarious! will return!! highly recommended

Thank dondonwrightwood
Phillip J, General Manager at The Palm Chicago, responded to this reviewResponded 4 weeks ago

Don, thank you very much for such an amazing recap of your visit with us. We hope to see you soon! Cheers!

Reviewed 10 May 2018

The food was excellent. I had Meatball appetizer and clams casino! The service was great and our waiter was personable and professional

Thank kwclark2018
Phillip J, General Manager at The Palm Chicago, responded to this reviewResponded 4 weeks ago

Hello. It is our pleasure to serve you and the best compliment we could get is to hear how wonderful everything was for you during your visit. See you next time!

Reviewed 3 May 2018 via mobile

The new renovation is beautiful! My boyfriend and I went in for dinner and had Michael as our server, he was hilarious and nice. I'm gluten and dairy free and he made great suggestions and answered all my questions. We had the deconstructed shrimp cocktail....More

Thank monstermash17
Phillip J, General Manager at The Palm Chicago, responded to this reviewResponded 4 weeks ago

Hello! It is truly a pleasure to have served you and your guest. We are delighted to hear that everything was amazing and we can't wait to see you soon!

Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
...More
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Ask a question
Questions & Answers
Art K
27 March 2017|
AnswerShow all 7 answers
Response from Manuel G | Reviewed this property |
Business casual
1
Vote
Soxnole
18 September 2015|
Answer
Response from Frank P | Reviewed this property |
Lobster and it's not cheap but in my opinion very good. Cold water lobster and huge if you want it that way.
-1
Votes
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$ 31 - US$ 80
Meals
Lunch, Dinner, Breakfast, After-hours
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Valet Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Parking Available
Dining Style
Casual Elegant
Good for
Bar Scene, Groups, Special Occasion Dining, Business meetings
Open Hours
Sunday
6:30 AM - 11:00 PM
Monday
6:30 AM - 10:30 AM
11:30 AM - 11:00 PM
Tuesday
6:30 AM - 10:30 AM
11:30 AM - 11:00 PM
Wednesday
6:30 AM - 10:30 AM
11:30 AM - 11:00 PM
Thursday
6:30 AM - 10:30 AM
11:30 AM - 11:00 PM
Friday
6:30 AM - 10:30 AM
11:30 AM - 11:00 PM
Saturday
6:30 AM - 11:00 PM
Location and Contact Information
  • Address: 323 E Wacker Dr, Chicago, IL 60601-5282 (Formerly The Palm)
    (One Block East of Columbus)
  • Location: United States  >  Illinois (IL)  >  Chicago>  > Downtown / The Loop
  • Neighbourhood: Downtown / The Loop
  • Phone Number: +1 312-616-1000
  • E-mail
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