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Hard Rock Cafe

63 W Ontario St, Chicago, IL 60654-3808
+1 312-943-2252
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  • Excellent32%
  • Very good41%
  • Average19%
  • Poor5%
  • Terrible3%
Travellers talk about
“burger” (60 reviews)
“fries” (24 reviews)
“mac cheese” (5 reviews)
Closed Now
American, Bar, Vegetarian Friendly, Gluten Free Options
₹₹ - ₹₹₹
63 W Ontario St, Chicago, IL 60654-3808
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JPMiles / Payback Arrow
JPMiles / Payback Arrow
Reviews (681)
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1 - 10 of 460 reviews

Reviewed 4 weeks ago via mobile

This is our 5th hardrock cafe (tenerief, San Francisco, Las Vegas and venice) not the best hardrock we've been to. We had a voucher from Expedia which we had pre paid for we presented it to our waiter and he had no idea what to...More

Thank vlowe1984
ChicagoGM, General Manager at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago

First, I would like to thank you for your continued patronage and support to the Hard Rock Café. I am so sorry to hear about your recent experience here in Chicago. As you know, we take great pride in delivering a great dining experience to...More

Reviewed 7 April 2018

great burger, very friendly staff, walked in and greeted, kids loved appetizer, good size and very roomy dining area, came on spring break and kinda busy.

Thank wakisobol
ChicagoGM, Manager at Hard Rock Cafe, responded to this reviewResponded 9 April 2018

Thanks for the 5-star review! We are glad to hear you enjoyed your experience with us. We hope to see the next time you are in town!

Reviewed 7 April 2018

We went here to do something different for the night. It was kind of our treat for the trip and I went right to the steak section. I will say that it might have been the best steak I have had in years. It was...More

Thank Jason S
ChicagoGM, Manager at Hard Rock Cafe, responded to this reviewResponded 9 April 2018

Thank you Jason! We are so glad to hear you had a rock star experience. If you remember the name of your server, we would love to give her a shout out. Next time you are in town, you should try our Pizza Burger. It...More

Reviewed 1 April 2018 via mobile

The vegetarian options at this place is appalling. 2 options: salad or a cauliflower burger. I chose the cauliflower burger which is loaded with cheese!!! Goats cheese inside and topped with Monterey Jack cheese. I'm not a huge cheese fan so I asked for no...More

Thank Mollie S
ChicagoGM, General Manager at Hard Rock Cafe, responded to this reviewResponded 7 April 2018

Good evening Mollie- Thank you for your feedback. I am sorry to hear that you were disappointed in our menu options for vegetarians and I am surprised that the server didn't help lay out the menu and other options for you. We can do a...More

Reviewed 28 March 2018

I've been to the Chicago HRC many times over the years. Seemed to have a different look this time. Very nice, classy. Busy getting ready for St. Patrick's the next day. My favorite bit of memorabilia was the Rick Nielsen - Cheap Trick guitar. Those...More

Thank SidSidow
ChicagoGM, General Manager at Hard Rock Cafe, responded to this reviewResponded 6 April 2018

Thanks for the review! We are glad to hear you enjoyed your experience. We celebrated our 10th Annual Get-Shamrocked St. Patrick's Day event this year, which is always busy and exciting for us. We hope to see you there next year! Next time you are...More

Reviewed 20 February 2018

We were here last Friday and were VERY impressed. We were promptly greeted, seated and entertained by our server. I ordered a specialty drink, a coconut pineapple mojito and it was DELICIOUS! I was equally impressed with the bruschetta!!! Once we placed our main course...More

Thank Katie N
ChicagoGM, General Manager at Hard Rock Cafe, responded to this reviewResponded 24 February 2018

Awesome feedback Katie. Thank you. We are glad you enjoyed your experience. Was there anything you were looking for in particular that would have made this a 5-star review? Can't wait to see you again

Reviewed 15 January 2018

The Chicago Hard Rock Café is by far the smallest I have been to. With that being said, it has a fantastic lively atmosphere with energetic waiters and waitress. The establishment is filled with R&R memorabilia, from legendary Chicago natives to the best in the...More

Thank Michael H
ChicagoGM, General Manager at Hard Rock Cafe, responded to this reviewResponded 16 January 2018

Thank you Michael for the review! We are thrilled you enjoyed our experience with us!

Reviewed 21 December 2017

Near our hotel not far from the Magnificent Mile. The food and the service was excellent and the place was well kept and clean. You can never go wrong with the burgers and the beer.

Thank birtleman
ChicagoGM, General Manager at Hard Rock Cafe, responded to this reviewResponded 1 January 2018

Thank you for the rockstar review! We hope to see you again soon!

Reviewed 11 December 2017 via mobile

After a 2-hour wait at a nearby steakhouse, involving a screwed up ordered and disastrous service, we chose Hard Rock at 9pm out of starved desperation. Although I have considered it an over-priced tourist trap, I gave in to my frustrated, hungry friends. It was...More

Thank Diane S
ChicagoGM, General Manager at Hard Rock Cafe, responded to this reviewResponded 19 December 2017

Wow! It was truly our pleasure. Thank you for the great review. I am so sorry to hear about your other experience. I will share your feedback with my staff. I hope you will consider HRC for future nights out or events. We have Live...More

Reviewed 1 December 2017

We ate here with a group of about 350 people. Yes, 350. We arrived before the main group and just waited outside, when the manager came out. He welcomed us in early and we sat at the bar waiting for our group. We actually just...More

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Questions & Answers
30 May 2017|
AnswerShow all 3 answers
Response from Peter M | Reviewed this property |
Hi There Is around 4 miles... it was a lovely day when I was there so I walked to take in the scenery Try it or even take the bus...
1 May 2017|
AnswerShow all 2 answers
Response from Peter M | Reviewed this property |
Hi There I was driving when I visited this cafe, so i only had soda's. I did not see any signs in the cafe to say that there was a Happy Hour. Also the servers did not mention it to me upon my greeting and during my stay. I... More
17 January 2017|
AnswerShow all 5 answers
Response from ChicagoGM | Property representative |
We do welcome reservations. You can call the cafe directly at 312-943-2252 to reserve a table. thank you! We look forward to seeing you soon!
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$ 30 - US$ 30
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Valet Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Dining Style
Casual Dining
Good for
Groups, Kids, Special Occasion Dining, Bar Scene, Child-friendly
Open Hours
11:00 AM - 10:00 PM
11:00 AM - 11:00 PM
11:00 AM - 11:00 PM
11:00 AM - 11:00 PM
11:00 AM - 11:00 PM
11:00 AM - 1:00 AM
11:00 AM - 1:00 AM
Location and Contact Information
  • Address: 63 W Ontario St, Chicago, IL 60654-3808
    (Clark Street)
  • Public Transportation: 2 blocks west & 2 blocks north of Chicago Transit Authority (CTA) stop at Grand & State Streets.
  • Location: United States  >  Illinois (IL)  >  Chicago>  > Near North Side
  • Neighbourhood: Near North Side
  • Phone Number: +1 312-943-2252
  • E-mail
Hard Rock Cafe is located at the corner of Clark & Ontario in the heart of Chicago's River North neighborhood. Open 364 days per year, the Hard Rock offers something special for everyone. Not only will you receive an incredible dining experience, but you will get the chance to view Chicago's portion of the world's largest music memorabilia collection. In fact, you never know when you may run into a local celebrity, musician or athlete, or even better, have the chance to see a live music event featuring the best emerging & established artists around. We also welcome help when it comes to our philanthropic efforts. Remember, "Love All, Serve All" & "Save The Planet" are the mottos that capture the spirit of the Hard Rock Cafe in Chicago. So, be sure to make your online reservation TODAY & get the most authentic experience that rocks at Hard Rock Cafe in the Windy City of Chicago!
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