We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

The Cupcake Counter

Downtown / The Loop
+ Add cuisine
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
229 W. Madison, Chicago, IL
+1 312-422-0800
Mon - Fri 07:00 - 18:00
More Info
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow

9 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 9: English reviews
Hillsboro, Oregon
Level Contributor
112 reviews
74 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 19 July 2016

If you want fresh cupcakes with lots of frosting, stop here. If you aren't looking you will walk right by this place as it is close to Dunkin Donuts and at first appears to just be a door. Fresh made cupcakes and they are delicious. I highly recommend this place as a special treat.

1 Thank Oregonmsc
Canton, Ohio
Level Contributor
4 reviews
3 restaurant reviews
5 of 5 bubbles Reviewed 25 April 2016

Absolutely delicious cupcakes! I get some every time I am in town. Only downside is the hours as I think they close early during the week and aren't open on the weekends. Definitely worth it to stop in! It's delicious!

Thank marysarose13
Stamford, Connecticut
Level Contributor
1,632 reviews
987 restaurant reviews
common_n_restaurant_reviews_1bd8 317 helpful votes
3 of 5 bubbles Reviewed 11 April 2015 via mobile

We got 4 cupcakes half the.cake was dry. The lemon cupcake icing was good. The.brown sugar cupcake was the.best. too many cupcake places out there I wouldn't go back.

Thank Autumn M
Naperville, IL
Level Contributor
61 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 7 September 2014

I didn't go into the actual store which was right around the corner from the hotel, but someone brought my group these cupcakes. They were so delicious. They were actually still warm when we got them! Many flavors - red velvet, carrot, white, chocolate. They all looked absolutely delicious and were beautifully decorated.

Thank gottahavefaith
Hernando, Mississippi
Level Contributor
128 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 67 helpful votes
5 of 5 bubbles Reviewed 27 July 2014

We lucked upon the Chicago Cupcake food truck, and I'm so glad that we did! The cupcake is a cheesecake cupcake -- delicious. We tried the creme brûlée cupcake, and it was SO good. The owner was really nice and friendly too. If you run across this red food truck (its locations are listed on its website) be sure to... More 

Thank MeganHernando_MS
Chicago, Illinois
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 28 February 2014

I just went to this cupcake place for the very first time. I got an oreo cookie cupcake which was $3.50, but was charged a total of $4.42. The math didn't add up so I ask the girl why it was so much. She said the cupcake was $3.50 plus tax, but it still didn't add up. Then finally she... More 

Thank zmp66
chicago burbs, Illinois, United States
Level Contributor
22 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 20 June 2012

nothing special. I wouldn't go here again. We stopped in on our way back to hotel. We should have gone to Panera.

Thank Liz91274
Tamworth, United Kingdom
Level Contributor
481 reviews
127 restaurant reviews
common_n_restaurant_reviews_1bd8 856 helpful votes
1 of 5 bubbles Reviewed 21 March 2011

Glad this is in here because they are one of the least impressive restaurants in the Loop. When they were new we used to encourage lots of business with them and we used them for catering to our needs for larger events. However one day they made a massive order for us that was never confirmed by us (just enquired)... More 

Thank Antony T
Level Contributor
337 reviews
250 restaurant reviews
common_n_restaurant_reviews_1bd8 133 helpful votes
5 of 5 bubbles Reviewed 10 August 2010

Oreo cupcakes, with an Oreo cookie baked inside. I think that says it all. Believe it or not, its even better than it sounds. Moist and delicious. This was without question, the best cupcake I've ever had in my life. I called the shop the next day, and put in an order in for their Reese cups. Some of these... More 

1 Thank Traderjoey

Travellers who viewed The Cupcake Counter also viewed


Been to The Cupcake Counter? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    2.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
    2.5 of 5 bubbles
Open Hours
07:00 - 18:00
07:00 - 18:00
07:00 - 18:00
07:00 - 18:00
07:00 - 18:00
Location and Contact Information
  • Address: 229 W. Madison, Chicago, IL
  • Location: United States  >  Illinois (IL)  >  Chicago>  > Downtown / The Loop
  • Neighbourhood: Downtown / The Loop
  • Phone Number: +1 312-422-0800

Questions & Answers

Questions? Get answers from The Cupcake Counter staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

Staying in Downtown / The Loop

Neighbourhood Profile
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
Explore this neighbourhood