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Steak 'n Shake

4835 Jimmy Lee Smith Pkwy, Hiram, GA 30141-2730
+1 770-439-3557
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  • Excellent8%
  • Very good20%
  • Average12%
  • Poor22%
  • Terrible38%
13 Jan 2018
“Breakfast/Early Lunch”
19 Nov 2017
“We have stopped going because of slooooow service”
Restaurant Hours
4835 Jimmy Lee Smith Pkwy, Hiram, GA 30141-2730
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JPMiles / Payback Arrow
Reviews (50)
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1 - 10 of 50 reviews

Reviewed 13 January 2018 via mobile

How does a restaurant with 13 guests not have any spoons for a bowl of chili? Seriously was just handed a plastic spoon and a shake spoon as my choice of spoon, wth.

Thank Penni B
Reviewed 4 January 2018 via mobile

I stop here for breakfast from time to time. Steak and Shake compares favorably to other restaurants in the area . Prices are a little cheaper..... coffee is a little weaker. Again just talking about breakfast.

Thank John Y
Reviewed 29 December 2017

We had their new prime burger which was tough with hard edges and burned bread. This was a terrible meal. The fries and baked beans were ok and the chocolate milkshake was very good. Service was excellent. We would not recommend this location.

Thank Hungryman30127
Reviewed 19 November 2017

Fast food should not be this slow at the drive through. We also had to check to see if the order was right. Sit down restaurant is OK, and the steak and shake burgers are good for burgers. The Douglasville branch drive-through was much better.

Thank jono64a
Reviewed 13 November 2017 via mobile

Had lunch there--not been to a Steak n Shake in years! Still the same. A step above fast food. Tasty, but probably not very healthy! Hostess was very slow in seating us. Server was very good. Had to wait to pay bill. Will probably try...More

1  Thank rdpine
Reviewed 20 October 2017 via mobile

We go pretty regular, not so much for the burgers, but we like the fries and shakes. We usually get a meal and a deal on the shakes. Service is typically slow and we always have to wait to pay. If they are busy the...More

Thank marymR5014ME
Reviewed 8 September 2017

I love steak and shake but not this location. I have had several bad experiences at this location and have called their main office to report them. I ordered a steakburger for my daughter and it had mold on it EWE!!!!!. Also have gotten slow...More

1  Thank Patty B
Reviewed 7 September 2017 via mobile

First stop here in more than a year. Service was prompt, attentive and correct. The Frisco Melt was well done, and very good. The Chili Mac was similarly very tasty, fresh, hot, and a good choice. Fries were typically excellent. We won't wait a year...More

Thank Rosson45
Reviewed 15 July 2017

Each and every time I have visited this place it has been awful! I finally give it up no more! It has always taken forever too get food busy or not busy. Once we ordered a Milkshake it has Broken Glass in bottom of milkshake...More

1  Thank Kaye R
Reviewed 12 July 2017

I love the shakes here , from 2-4 they are 1/2 price ! If you go inside instead of the drive thru , and have a burger , they have specials . and good servicde , wait to be seated . friendly staff and helpful.

Thank jacrex1
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Restaurant Details

Rating summary
  • Food
  • Value
Breakfast, Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible
Good for
Kids, Child-friendly
Location and Contact Information
  • Address: 4835 Jimmy Lee Smith Pkwy, Hiram, GA 30141-2730
  • Location: United States  >  Georgia (GA)  >  Hiram
  • Phone Number: +1 770-439-3557
  • E-mail
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.
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