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Kilwins Panama City Beach

821 Pier Park Dr Ste 100, Panama City Beach, FL 32413-2183
+1 850-230-4177
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  • Excellent65%
  • Very good24%
  • Average7%
  • Poor2%
  • Terrible2%
Travellers talk about
“fudge” (116 reviews)
“waffle cone” (37 reviews)
“caramel apple” (23 reviews)
Opens in 28 min
All hours
₹₹ - ₹₹₹
821 Pier Park Dr Ste 100, Panama City Beach, FL 32413-2183
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JPMiles / Payback Arrow
Reviews (391)
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1 - 10 of 391 reviews

Reviewed 3 weeks ago

Wednesdays are buy one get one free waffle cones. At ~$5+ per single scoop waffle cone, you would have to be really hungry for ice cream to pay full price. We went on a BOGO night and it was still expensive for two scoops of...More

Thank Timothy W
Reviewed 23 November 2017 via mobile

My family loves visiting for great ice cream and yummy candies. Never disappoints us. Love that you can buy so many great things by piece. Great service.

1  Thank Teachabc123
Reviewed 18 November 2017 via mobile

Even us natives shop at Pier Park. I was in Kilwins one day, which is big trouble for a chocoholic. Just could not decide. Then I spied this candy that I had been looking for since I was a kid in NJ. We called it...More

Thank Nancy V
mberko, Owner at Kilwins Panama City Beach, responded to this reviewResponded 20 November 2017

Nancy, Thanks so much, I’m so happy you love our goodies. Hope to see you soon. Yvonne Berkowitz

Reviewed 30 October 2017

We stopped in while strolling Pier Park. We did not try the ice cream, but I wish we had. I did get various chocolate treats and a caramel apple. The apple was a little too tart for me but it didn't stop me from eating...More

Thank Tammi H
Reviewed 12 October 2017

Stopped here on our first visit to Pier Park because we had visited the Kilwins' in Destin last year. We were surprised that the service was so lacking here compared to Destin. The young man who served us treated us more like a bother than...More

Thank Jack C
mberko, Owner at Kilwins Panama City Beach, responded to this reviewResponded 13 October 2017

Jack, thank you for making us aware of this situation, I assure you that a superior customer experience is what we expect from our staff. Can you please tell me what day and about what time you were in the store, we would like to...More

Reviewed 24 September 2017 via mobile

My family of 5 went to Kilwin's. We got 2 double-scoop waffle cones, and 3 single-scoop cups. We also got a chocolate-dipped marshmallow and a bottle of water. Our total was over $35. It was good but not that good. I probably won't go back...More

Thank Sherri W
Reviewed 18 September 2017

I first visited this place last year; it was so good I had to make it a stop this year. Once again, the dark chocolate caramels with sea salt did not disappoint. I tried the highly recommended apple pie ice cream and was not disappointed.

Thank 1hapygirl
Reviewed 14 September 2017 via mobile

Went to get some Carmel apples and chocolate strawberries . One they where out of chocolate strawberries the girl told me that they didn't make enough to go threw the whole day . Two the Carmel apples went the normal apples she told me cause...More

Thank Calbama
Reviewed 27 August 2017

There is no argument Kilwins has awesome candy and sweets. This location is at a very popular and busy tourist shopping area (Pier Park) and the staff seems distant and not very engaged. Again, there is no denying the "tastiness factor" so you can easily...More

Thank Jeramie
mberko, Owner at Kilwins Panama City Beach, responded to this reviewResponded 28 August 2017

Jeramie, A key part of the Kilwins experience is amazing customer service. I apologize if our staff was off their game and will definitely speak with them. Hope to see ou back soon. Marc Berkowitz

Reviewed 24 July 2017

Stopped in for candy and fudge. Everything was delicious! The fudge was some of the best I have ever had. The kids had ice cream and said that it was also amazing!

Thank 137JenniferB137
mberko, Owner at Kilwins Panama City Beach, responded to this reviewResponded 26 July 2017

Jennifer, So happy that you enjoyed our goodies, Hope to see you again soon, Yvonne Berkowitz

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Ask a question
Questions & Answers
7 August 2017|
AnswerShow all 2 answers
Response from mberko | Property representative |
You can useslly find them at the TDC visitor center at the county pier.
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$ 10
Restaurant features
Seating, Parking Available, Takeout, Free Off-Street Parking, Wheelchair Accessible, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover
Good for
Child-friendly, Kids
Open Hours
11:00 AM - 6:00 PM
11:00 AM - 8:00 PM
11:00 AM - 8:00 PM
11:00 AM - 8:00 PM
11:00 AM - 8:00 PM
11:00 AM - 8:00 PM
11:00 AM - 8:00 PM
Location and Contact Information
  • Address: 821 Pier Park Dr Ste 100, Panama City Beach, FL 32413-2183
  • Location: United States  >  Florida (FL)  >  Florida Panhandle  >  Panama City Beach
  • Phone Number: +1 850-230-4177
  • E-mail
When Don and Katy Kilwin began hand-crafting chocolates in the late 40s, they used only the finest chocolates and premium confections in each and every one of their treats. Today, we’re proud to carry on that tradition here in PCB, serving decadent desserts to locals and vacationers alike. Our assorted chocolates are still hand-crafted using the same recipes developed by Don Kilwin, and we still use only the finest chocolates and other ingredients in our many recipes. We’re also serving up 32 different flavors of ice cream and delicious homemade fudge just like Grandma’s. One bite, and you’ll know why people have loved Kilwins for generations.
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