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The Palm Orlando

#164 of 2,942 Restaurants in Orlando
Certificate of Excellence
₹₹₹₹
Florida Center
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5800 Universal Blvd, Orlando, FL 32819-7834 (Formerly The Palm) (Major)
+1 407-503-7256
Website
Today
17:00 - 22:00
Closed now
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Hours:
Sun 17:00 - 21:00
Mon - Thu 17:00 - 22:00
Fri - Sat 17:00 - 23:00
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618 Reviews from our TripAdvisor Community

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Showing 566: English reviews
Wall Township, New Jersey
Level Contributor
472 reviews
340 restaurant reviews
common_n_restaurant_reviews_1bd8 74 helpful votes
Reviewed 4 days ago NEW

Excellent food and service. We ordered a 31 ounce steak to share, grilled to the correct temperature, and very tender. It was $110, but had we each ordered a steak the cost would have been $120.... One of the better steaks that we have had.

Helpful?
Thank wlbjayhawk
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 1 week ago via mobile

Waiter was very friendly but Read the reviews on the food . Our Steaks were medium slight pink but how they managed to still be dry and with no taste I can't explain we had 2 different steaks fillet & ribeye they taste exactly the same & both were Dry tasteless I did not want to believe the negative reviews... More 

Helpful?
Thank Sylvet16
Fairfax, Virginia
Level Contributor
313 reviews
208 restaurant reviews
common_n_restaurant_reviews_1bd8 92 helpful votes
Reviewed 1 week ago

Excellent experience at the Palm while staying at the Hard Rock hotel. You don't even have to walk outside to access from the hotel. We had the fabulous Gabe who was attentive, friendly and all around perfect waiter. We've been to a few of the palms and always an excellent experience. Had the prime rib as they have that on... More 

Helpful?
Thank ivytravel
Christian G, General Manager at The Palm Orlando, responded to this review

Hello, Thank you for your wonderful review. We are very passionate team here in Orlando and Gabe is one of the most passionate of the group. We are so happy to hear that the whole experience was excellent and we can't wait to see you on your next visit. If you ever need anything at all please don't hesitate to... More 

Rayne, Louisiana
Level Contributor
29 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 1 week ago

Our family thoroughly enjoyed our meal there last week while staying at Hard Rock Hotel visiting Universal. Went for dinner celebration of grandson's birthday & Mother's Day! VERY accommodating & knowledgeable of Celiac dietary needs! Steaks were wonderful, sea bass, lobster - everything we had was the best ever! Atmosphere was quiet & peaceful after all day at Universal! Thanks... More 

Helpful?
Thank 60cpl
Christian G, General Manager at The Palm Orlando, responded to this review

Hello, Thank you so much for your recent visit and this wonderful review. We are a passionate crew that always wants to deliver the best experience, especially, for special occasions. We also take all dietary restrictions and food allergies very seriously. Here in Orlando we are all so happy to hear that your experience was excellent and we look forward... More 

Orlando
Level Contributor
6 reviews
4 restaurant reviews
Reviewed 1 week ago via mobile

Our first night at the Hard Rock Hotel my husband took me to dinner for the start of my birthday week. The host was very nice and brought us to a nice booth table within 5 minutes of walking in. Our waitress ( I wish I could remember her name ) was very attentive and friendly. Their wine list was... More 

Helpful?
Thank Jillian R
Christian G, General Manager at The Palm Orlando, responded to this review

Hello Jillian, Thank you so much for choosing our restaurant to celebrate and for this wonderful review. Here in Orlando we are very passionate and take a lot of pride in delivering the best experience for special occasions. We are so happy to hear that everything was excellent and we look forward to your next visit. Please feel free to... More 

Port Saint Lucie, Florida
Level Contributor
367 reviews
295 restaurant reviews
common_n_restaurant_reviews_1bd8 144 helpful votes
Reviewed 2 weeks ago

We went early (6:30). There were many open tables. Ours was with a lovely direct view of the kitchen doors. Well, someone has to have that table, right? By 7:00 the place was packed. First, I was told that "appropriate attire was required". Well, flip flops, sneakers, jean shorts, t-shirts were all there. I was a bit disappointed. From most... More 

Helpful?
Thank Emptynesters09
Christian G, General Manager at The Palm Orlando, responded to this review

Hello, I am sorry to hear of your recent visit of our restaurant here in Orlando. We are a passionate crew that always wants to deliver an amazing experience and I am sorry we couldn't deliver for you. I would like to talk with you further regarding this experience if you would find it possible to honor me the luxury... More 

Orlando, Florida
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago via mobile

The Palm never disappoints! Thank you to Lauren and her amazing staff- Christian up front and Gabe and Megan at the table made an amazing meal over the top! Incredible food with a flawless staff makes for the perfect night out! Thank you for everything!

Helpful?
Thank amandagmeli
Christian G, General Manager at The Palm Orlando, responded to this review

Hello Amanda, Thank you so much for your review of your recent visit. We definitely have a passionate crew here in Orlando and Lauren, Gabe and Megan work non stop to deliver these wonderful experiences. We are so happy to hear that you had the perfect night and that the whole crew made you feel special. We look forward to... More 

Level Contributor
36 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago

The food is good but its unbelivable that a hotel restaurant closes at 9 pm, and is worst if this restaurant is a park hotel . We arrive at the restaurant at 9:10 and a guy with a very bad attitude received us with the restaurant is closed, told him that we are staying at the hotel and we are... More 

Helpful?
1 Thank Julio M
Christian G, General Manager at The Palm Orlando, responded to this review

Hello Julio, I want to extend my sincerest apologies. We are a passionate group that tries to always deliver a wonderful experience and it starts at the front door. I will address this issue with the staff and make sure this action is not repeated. I would like the opportunity to discuss with you further so I can gather all... More 

Level Contributor
26 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
Reviewed 3 weeks ago via mobile

My wife and I decided to have a nice dinner out and being that we had not been to The Palm before, we would make that our destination. Hard Rock valet was great and treated us perfectly from start to finish. Inside The Palm, we were seated after a short wait. Wife and I both ordered the Veal Parmigiana with... More 

Helpful?
Thank Wpgeiger
Christian G, General Manager at The Palm Orlando, responded to this review

Hello, We want to thank you for this review. We are very passionate here in the Orlando restaurant and always try our best to deliver the best experiences. I appreciate your mention on the pasta and the lack of communication about the pasta being an extra charge. Communication not only with each other but with the guest as well, and... More 

Pawcatuck, Connecticut
Level Contributor
12 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 3 weeks ago

We arrived at Loew's Portofino Bay Hotel Tuesday, April 25th. We celebrated our 48th anniversary at the Palm and the meal could not have been better. As we reviewed the menu I saw so much that looked amazing. Our server was so accommodating saying we could split virtually anything on the menu. That settled it; we began by splitting the... More 

Helpful?
Thank David J
Christian G, General Manager at The Palm Orlando, responded to this review

Hello David, We are so happy to hear that your anniversary dinner was a huge success. Here in Orlando we are a passionate crew that strive to give the best experiences and recognize all special occasions. I am excited to share these reviews with the staff and It means a lot to all of us that you had a wonderful... More 

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$ 16 - US$ 80
Cuisine
American, Steakhouse, Gluten Free Options
Meals
Lunch, Dinner, After-hours
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Parking Available, Validated Parking, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Dining Style
Casual Elegant
Good for
Romantic, Special Occasion Dining, Child-friendly, Business meetings, Bar Scene, Groups
Open Hours
Sunday
17:00 - 21:00
Monday
17:00 - 22:00
Tuesday
17:00 - 22:00
Wednesday
17:00 - 22:00
Thursday
17:00 - 22:00
Friday
17:00 - 23:00
Saturday
17:00 - 23:00
Location and Contact Information
  • Address: 5800 Universal Blvd, Orlando, FL 32819-7834 (Formerly The Palm)
    (Major)
  • Location: United States  >  Florida (FL)  >  Central Florida  >  Orlando>  > Florida Center
  • Neighbourhood: Florida Center
  • Phone Number: +1 407-503-7256
Description
Orlando Palm Restaurant is located in the cities hottest hotel, The Hard Rock Hotel at Universal Studios and has truly become the place to "see and be seen." for over 80 years, Palm Restaurant has been famous for USDA prime aged steaks, Jumbo Nova Scotia Lobster, Italian entrees, fresh premium seafood, generous portions, outstanding service, and an atmosphere like nowhere else. You Belong at Palm Restaurant...The Classic American Steak House. It's your favorite table, your favorite drink and the best of everything. Experience the ongoing celebration of timeless tradition, lively spirits and legendary taste. Ask Palm Restaurant about joining The 837 Club, and enjoy the perks and rewards of good taste, great food, and Palm Restaurant experience.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Palm Orlando and other visitors
4 questions
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4 months ago
over a year ago
Ypsilanti, Michigan, United States
over a year ago

See all questions (4)

Questions? Get answers from The Palm Orlando staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?