Tired decors. Staff who appear to know the products but not overly willing to share that knowledge until you ask numerous questions showing you will make a purchase. Purchased the pie sampler that includes their (self declared) famous key lime pie. So disappointing in flavor....As was the Oreo cookie and peanut butter pie. If you like fluffy textured pie you might love it.More
It was just ok. $24 for 2 small slices and 2 drinks was a little on the high side for just average pie. They do have sampler whole pies for $22 that I would have tried had I known ahead of time.
Would highly recommend not ordering a cake from here. We ordered a very expensive pina colada birthday cake with rum in it - it ended up tasting like a plain yellow cake. I called to provide feedback (I did not ask for a refund and...didn't want anything in return, I just wanted to let her know) and was met with an incredibly rude phone call where she said I didn't know what I was talking about and then hung up on me. Not the best way to start my birthday and incredibly unprofessional :(More
I bought two cookies and a slice of cheesecake. The bill was $11. That is a bit expensive. I would probably go again, but not for cheesecake. I was the only person there, so the service was great. I think it is ridiculous, that I...must write 100 words. This isn't a school essay! Nice decorations in the place. Seemed to have plenty of parking.More
On our way to a family reunion, our piece was to bring desert. Went to the pie factory, chose to get a couple of mixed pies. All who helped eat them were very pleased.
Had to stop at The Pie Factory while on vacation nearby and, as always, glad we did! The limoncello cake was truly delicious, as were the key lime and peach pie slices. Looking forward to returning on our next visit!
So many delicious choices of pie, cake & other delectables. So hard to choose. We visited twice on our vacation it was so good. The key lime pie is as close to my fave in Key West I have eaten. Light, creamy, just the right...amount of Key lime & the perfect thickness of graham cracker crust & whip cream. Delicious! We also tried the lemon cake, Oreo & cherry pie. Everything was fresh & the crust was perfectly crafted. I think they serve coffee to but was to mesmerized by the desserts to notice. The place has indoor, outdoor & a drive thru.More
my birthday is today, i am 56, my mother thought it would be nice to try a small business out that was local......what she thought she ordered was a boston creme pie with Happy Birthday Steve............what it actually was when my girlfriend just picked it...up....its a good thing my girlfriend looked inside cause it said happy birthday SLEV......like some one wrote it on there in 1 second.....i also tried the cake out.....i been eating boston creme pies for 35 years.....this wasnt a boston creme pie, it was imitation pound cake....also the creme part of the cake was stiff as the chololate on the cake like the cake has been in the fridge for a week....i cant complain cause i didnt pay for it, but i let my mother know exactly what i wrote here, i told mom i threw the cake right in the barrel, this is the 1st and last time we try and help out a small business....avoid this placeMore
This place has numerous pies and cheesecakes to select from. The desserts were fantastic and the wait staff was friendly and attentive.
We ordered quiche Lorraine and spinach quiche with the intention of indulging in the pie selection after our light, early lunch. The quiche was un edible, extremely dry and rubbery. The spinach was even like dried grass. We each took a couple bites and left...the rest. We didn't even try the pies if this was the quality they serve. When we told the waitress it was the most terrible quiche we've ever tried, she apologized, then went back inside (we were on the patio). We waited a bit sipping our drinks kind of expecting a concerned chef, owner? waitress? but nothing. No employee in site.More
Stopped here after recommendation from our waiter at a local restaurant....The Key Lime was Very Good and the Chocolate Cheesecake was Excellent. We also enjoyed the peanut butter pie (nice balance, not too sweet as so many other peanut butter pies tend to be!!). A...little pricy $4-$5/slice. "Whipped cream" toppings a little "greasy/fake", would much prefer "REAL" whipped cream!! Overall Good, worth trying, just not the BEST I've ever had!!!More
Already knew their pies are terrible from sampling them at the Heritage Park festival so never bother to patronage this place. Until a co-worker bought in cookies from them. They were pretty good so we decided to go see about ordering some. We were met...with the rudest lady working the front counter and decided just to walk out.More
Hostess was rude. Extremely rude and unprofessional. Do not go here. The sign said "Do Not Enter!" I waited for my order several minutes. Nobody me to the door and I couldn't see inside, so I thought that they were closed. I open the door...to look in and the woman rudely remark, " It says do not enter. Can't you read?" I was baffled and then left.More
If in need for a sweet treat, make a stop at the Pie Factory at the Toucan Café. Keylime Pie was recommended to us so we went there for a try. Service very friendly and we were offered multiple mimi cups with scoops of various...pies. All very sweet and delicious. Bought a keylime pie to take home and everyone loved it! Come here for afternoon coffee on a sunny day and enjoy the patio.More
We had company over that flew in from Jersey and we went to the Pie Factory to pick up some deserts for the dinner we were serving that night. We bought a Key Lime Pie and a slice of Bourbon Pecan Pie. They packaged up...our treats and after dinner we brought them out to our table for coffee and desert. Here is a picture of the sliver of pie they packed for me. $4- Bucks! That is outrageous! What do they get about 20 slivers like this out of a pie..? The flavor was very good, but the price for such a tiny sliver was ridiculous.More
