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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American, Cafe
Meals
Lunch, Breakfast
FEATURES
Takeout, Seating, Wheelchair Accessible
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features, about
Reviews (120)
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119 results
Traveller rating
60
26
12
6
15
Traveller type
Time of year
LanguageEnglish
Traveller rating
60
26
12
6
15
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All reviews pies cheesecake key lime graham cracker crust whip cream peanut butter slice
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Reviewed 2 days ago

It was just ok. $24 for 2 small slices and 2 drinks was a little on the high side for just average pie. They do have sampler whole pies for $22 that I would have tried had I known ahead of time.

Date of visit: May 2022
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Reviewed 28 February 2022

Would highly recommend not ordering a cake from here. We ordered a very expensive pina colada birthday cake with rum in it - it ended up tasting like a plain yellow cake. I called to provide feedback (I did not ask for a refund and...didn't want anything in return, I just wanted to let her know) and was met with an incredibly rude phone call where she said I didn't know what I was talking about and then hung up on me. Not the best way to start my birthday and incredibly unprofessional :(More

Date of visit: February 2022
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Reviewed 27 February 2022

I bought two cookies and a slice of cheesecake. The bill was $11. That is a bit expensive. I would probably go again, but not for cheesecake. I was the only person there, so the service was great. I think it is ridiculous, that I...must write 100 words. This isn't a school essay! Nice decorations in the place. Seemed to have plenty of parking.More

Date of visit: February 2022
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Reviewed 18 February 2022

On our way to a family reunion, our piece was to bring desert. Went to the pie factory, chose to get a couple of mixed pies. All who helped eat them were very pleased.

Date of visit: February 2022
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Reviewed 13 February 2022

Had to stop at The Pie Factory while on vacation nearby and, as always, glad we did! The limoncello cake was truly delicious, as were the key lime and peach pie slices. Looking forward to returning on our next visit!

Date of visit: January 2022
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Reviewed 2 July 2021 via mobile

So many delicious choices of pie, cake & other delectables. So hard to choose. We visited twice on our vacation it was so good. The key lime pie is as close to my fave in Key West I have eaten. Light, creamy, just the right...amount of Key lime & the perfect thickness of graham cracker crust & whip cream. Delicious! We also tried the lemon cake, Oreo & cherry pie. Everything was fresh & the crust was perfectly crafted. I think they serve coffee to but was to mesmerized by the desserts to notice. The place has indoor, outdoor & a drive thru.More

Date of visit: June 2021
Helpful?1  
Reviewed 5 June 2021

my birthday is today, i am 56, my mother thought it would be nice to try a small business out that was local......what she thought she ordered was a boston creme pie with Happy Birthday Steve............what it actually was when my girlfriend just picked it...up....its a good thing my girlfriend looked inside cause it said happy birthday SLEV......like some one wrote it on there in 1 second.....i also tried the cake out.....i been eating boston creme pies for 35 years.....this wasnt a boston creme pie, it was imitation pound cake....also the creme part of the cake was stiff as the chololate on the cake like the cake has been in the fridge for a week....i cant complain cause i didnt pay for it, but i let my mother know exactly what i wrote here, i told mom i threw the cake right in the barrel, this is the 1st and last time we try and help out a small business....avoid this placeMore

Date of visit: June 2021
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Reviewed 22 April 2021

This place has numerous pies and cheesecakes to select from. The desserts were fantastic and the wait staff was friendly and attentive.

Date of visit: April 2021
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Reviewed 20 April 2021

We ordered quiche Lorraine and spinach quiche with the intention of indulging in the pie selection after our light, early lunch. The quiche was un edible, extremely dry and rubbery. The spinach was even like dried grass. We each took a couple bites and left...the rest. We didn't even try the pies if this was the quality they serve. When we told the waitress it was the most terrible quiche we've ever tried, she apologized, then went back inside (we were on the patio). We waited a bit sipping our drinks kind of expecting a concerned chef, owner? waitress? but nothing. No employee in site.More

Date of visit: April 2021
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Reviewed 17 April 2021

Stopped here after recommendation from our waiter at a local restaurant....The Key Lime was Very Good and the Chocolate Cheesecake was Excellent. We also enjoyed the peanut butter pie (nice balance, not too sweet as so many other peanut butter pies tend to be!!). A...little pricy $4-$5/slice. "Whipped cream" toppings a little "greasy/fake", would much prefer "REAL" whipped cream!! Overall Good, worth trying, just not the BEST I've ever had!!!More

Date of visit: April 2021
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Nancy W
22 November 2017|
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Response from Barbara M | Reviewed this property |
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Frequently Asked Questions about The Pie Factory

Yes, The Pie Factory offers takeaway services.

The Pie Factory is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 4
  • Value: 3.5
  • Atmosphere: 4