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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American, Cafe
Meals
Breakfast, Lunch
FEATURES
Takeout, Seating, Wheelchair Accessible
Reviews (114)
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113 results
Traveller rating
59
24
10
6
14
Traveller type
Time of year
LanguageEnglish
Traveller rating
59
24
10
6
14
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All reviews pies key lime pie cheesecake peanut butter chocolate toucans slice swirl yum homemade
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Reviewed 1 week ago

my birthday is today, i am 56, my mother thought it would be nice to try a small business out that was local......what she thought she ordered was a boston creme pie with Happy Birthday Steve............what it actually was when my girlfriend just picked it...up....its a good thing my girlfriend looked inside cause it said happy birthday SLEV......like some one wrote it on there in 1 second.....i also tried the cake out.....i been eating boston creme pies for 35 years.....this wasnt a boston creme pie, it was imitation pound cake....also the creme part of the cake was stiff as the chololate on the cake like the cake has been in the fridge for a week....i cant complain cause i didnt pay for it, but i let my mother know exactly what i wrote here, i told mom i threw the cake right in the barrel, this is the 1st and last time we try and help out a small business....avoid this placeMore

Date of visit: June 2021
Helpful?
Reviewed 22 April 2021

This place has numerous pies and cheesecakes to select from. The desserts were fantastic and the wait staff was friendly and attentive.

Date of visit: April 2021
Helpful?
Reviewed 20 April 2021

We ordered quiche Lorraine and spinach quiche with the intention of indulging in the pie selection after our light, early lunch. The quiche was un edible, extremely dry and rubbery. The spinach was even like dried grass. We each took a couple bites and left...the rest. We didn't even try the pies if this was the quality they serve. When we told the waitress it was the most terrible quiche we've ever tried, she apologized, then went back inside (we were on the patio). We waited a bit sipping our drinks kind of expecting a concerned chef, owner? waitress? but nothing. No employee in site.More

Date of visit: April 2021
Helpful?
Reviewed 17 April 2021

Stopped here after recommendation from our waiter at a local restaurant....The Key Lime was Very Good and the Chocolate Cheesecake was Excellent. We also enjoyed the peanut butter pie (nice balance, not too sweet as so many other peanut butter pies tend to be!!). A...little pricy $4-$5/slice. "Whipped cream" toppings a little "greasy/fake", would much prefer "REAL" whipped cream!! Overall Good, worth trying, just not the BEST I've ever had!!!More

Date of visit: April 2021
Helpful?
Reviewed 6 February 2021

Already knew their pies are terrible from sampling them at the Heritage Park festival so never bother to patronage this place. Until a co-worker bought in cookies from them. They were pretty good so we decided to go see about ordering some. We were met...with the rudest lady working the front counter and decided just to walk out.More

Date of visit: February 2021
Helpful?1  
Reviewed 2 May 2020

Hostess was rude. Extremely rude and unprofessional. Do not go here. The sign said "Do Not Enter!" I waited for my order several minutes. Nobody me to the door and I couldn't see inside, so I thought that they were closed. I open the door...to look in and the woman rudely remark, " It says do not enter. Can't you read?" I was baffled and then left.More

Date of visit: May 2020
Helpful?1  
Reviewed 2 March 2020

If in need for a sweet treat, make a stop at the Pie Factory at the Toucan Café. Keylime Pie was recommended to us so we went there for a try. Service very friendly and we were offered multiple mimi cups with scoops of various...pies. All very sweet and delicious. Bought a keylime pie to take home and everyone loved it! Come here for afternoon coffee on a sunny day and enjoy the patio.More

Date of visit: August 2019
Helpful?
Reviewed 12 February 2020

We had company over that flew in from Jersey and we went to the Pie Factory to pick up some deserts for the dinner we were serving that night. We bought a Key Lime Pie and a slice of Bourbon Pecan Pie. They packaged up...our treats and after dinner we brought them out to our table for coffee and desert. Here is a picture of the sliver of pie they packed for me. $4- Bucks! That is outrageous! What do they get about 20 slivers like this out of a pie..? The flavor was very good, but the price for such a tiny sliver was ridiculous.More

Date of visit: February 2020
Helpful?
Reviewed 16 January 2020 via mobile

We stopped for a snack but won't stop back. $4 pie and $5 mini carrot cake. The carrot cake was a dry spice cake box mix-up hint of homemade scratch cake. Frosting was ok. Chocolate pie was "just ok" according to hubby. Perhaps the Key...Lime Pie is better.More

Date of visit: January 2020
Helpful?
Reviewed 10 November 2019 via mobile

Wow. I just had a slice of the Peanut Butter Chocolate Swirl pie and am overwhelmed with the flavor and freshness. It was so good that I am now starting my second slice. So much for my diet but well worth the calories. Yum 😋

Date of visit: November 2019
Helpful?
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Questions & Answers
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Nancy W
22 November 2017|
AnswerShow all 4 answers
Response from Barbara M | Reviewed this property |
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Frequently Asked Questions about The Pie Factory

Yes, The Pie Factory offers takeaway services.

Yes, The Pie Factory offers delivery services.

The Pie Factory is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 4
  • Value: 3.5
  • Atmosphere: 4