We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Pollo Tropical

17804 Ben Hill Griffin Pkwy, Fort Myers, FL 33913-7631
+1 866-769-7696
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent19%
  • Very good45%
  • Average12%
  • Poor12%
  • Terrible12%
Travellers talk about
“pineapple rum” (4 reviews)
“yellow rice” (4 reviews)
“chicken” (20 reviews)
Restaurant Hours
Caribbean, Fast food, Latin
17804 Ben Hill Griffin Pkwy, Fort Myers, FL 33913-7631
All Details
Write a Review
JPMiles / Payback Arrow
JPMiles / Payback Arrow
Reviews (57)
Traveller rating
Traveller type
Time of year

1 - 10 of 55 reviews

Reviewed 21 October 2017 via mobile

The drive through is definitely the wrong way to go to this place. Not only is the service terrible the menu posted is equally bad. The chicken Caesar wrap is a joke. It is about the size of an egg roll and I couldn’t find...More

Thank Tom F
Reviewed 3 October 2017

I have frequented this place often prior to moving just up the highway a bit so now its a treat to come to this location..The closest one to me now is in Sarasota.. but that's another review. This past Sunday 10/01/17 I went there and...More

Thank E2094AFtoms
Reviewed 27 July 2016

I came here on vacation and was curious to try what looked like a local chain. Especially in the absence of other caribbean and latin food in the area. Sadly my bf came down with a severe stomach ache after eating this. I hadn't gotten...More

Thank Justine K
Reviewed 6 July 2016 via mobile

I had a coupon for a lunch for only 4.99 and that included a drink. Well, the coupon did not disappoint! I got the chicken with black beans, saffron rice with vegetables and on top I went with chopped tomatoes, onion and green pepper. The...More

Thank 430debbie
Reviewed 3 July 2016 via mobile

First time, food was ok, soda machine tasted like cleaner, no fried food or sides of any type per employee.Mac n cha was very good

Thank mattmi82
Reviewed 18 May 2016

I give this place high marks. It only serves Chicken and Pork with a little bit of a Caribbean flair. Modestly priced. Chicken was very tasty. Great place for a quick meal. 5 of us ate there for lunch. Everyone was very complementary of their...More

Thank richarda49307
Reviewed 22 March 2016

The food is always great here but I really wish the staff was a bit more professional. We went by once thru the drive thru and a handful of them were standing right by the window eating and joking around. They were much too worried...More

Thank Amanda G
Reviewed 21 March 2016

It is lent so we decided to go to Polo Tropical for a simple meal. They had advertised a shrimp and rice meal. We ordered it and it was excellent. We also ordered a side of the sweet plantains. They are terrific. Good value for...More

Thank Rick M
Reviewed 7 March 2016 via mobile

I have been to several pollo tropical locations and this is one of the better ones. The service was friendly and courteous. The food was prepared well and plentiful. Highly recommend it for an alternative the greasy spoon joints.

Thank MarcoMan1
Reviewed 13 February 2016

Stopped with friends for lunch, liked the way the chicken is prepared. Very good, tasty, quick and reasonable prices. Selection of sides is varied and ones we tried were very good.

Thank johnbH5543DC
Nearby HotelsSee all 59 hotels in Fort Myers
Courtyard Fort Myers at I-75 and Gulf Coast Town Center
231 reviews
.84 km away
Residence Inn Fort Myers at I-75 and Gulf Coast Town Center
139 reviews
.88 km away
Drury Inn & Suites Fort Myers at I-75 and Gulf Coast Town Center
84 reviews
.91 km away
Homewood Suites by Hilton Fort Myers Airport / FGCU
1,194 reviews
1.10 km away
Nearby Restaurants
Connors Steak & Seafood
1,093 reviews
.60 km away
The Pita Pit
8 reviews
.33 km away
Amore Brick Oven Pizza
78 reviews
.43 km away
Cantina 109
207 reviews
.40 km away
Nearby Attractions
Gulf Coast Town Center
123 reviews
.44 km away
Bass Pro Shops
44 reviews
.74 km away
Painting with a Twist
18 reviews
.52 km away
33 reviews
.57 km away
Questions & Answers
Get quick answers from Pollo Tropical staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Child-friendly, Kids
Location and Contact Information
  • Address: 17804 Ben Hill Griffin Pkwy, Fort Myers, FL 33913-7631
  • Location: United States  >  Florida (FL)  >  Southwest Gulf Coast  >  Fort Myers
  • Phone Number: +1 866-769-7696
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing