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The Palm Miami

9650 E Bay Harbor Dr, Bay Harbor Islands, FL 33154-2104
+1 305-868-7256
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Overview
  • Excellent51%
  • Very good22%
  • Average14%
  • Poor8%
  • Terrible5%
Travellers talk about
“lobster” (45 reviews)
“salad” (20 reviews)
Closed Now
Hours
CUISINES
American, Steakhouse, Gluten Free Options
PRICE
₹₹₹₹
RATINGS
Service
Food
Value
Atmosphere
LOCATION
9650 E Bay Harbor Dr, Bay Harbor Islands, FL 33154-2104
All Details
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JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (218)
Traveller rating
Traveller type
Time of year
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1 - 10 of 188 reviews

Reviewed 2 weeks ago via mobile

Drinks and salads were great. We split a filet and a side of Brussels sprouts plus dessert and coffee. All awesome. A fine meal with great/attentive service.

Thank Sheilamommy
Reviewed 8 June 2018

The atmosphere was very good, Michael is a great host, the service staff was friendly and competent, and the lobsters were superb. What more is there to say?

Thank Talkman
Reviewed 9 May 2018 via mobile

I have been to the palm few times. Shrimp cocktail and crab cake are fabulous and worth every penny / calorie!! the lobster is very good, but overpriced. Bar service is “ok”, needs improvement. Restaurant service is good. They could stay opened until a little...More

Thank Rubens B
Reviewed 2 May 2018 via mobile

We have enjoyed a number of Palm restaurants in various cities and Bal Harbor has been one of them. Sadly this experience was one of the worst! We both ordered 16 oz Lamb chops. The Lamb chops arrived and were tiny... maybe 8 oz. When...More

Thank brad_holbrook
Reviewed 19 April 2018

We returned yet again, to the Palm Tuesday night and had a spectacular dinner with friends. We each had a steak, various appetizers and for the table of 4 people, we had two 3 pound lobsters in the center, one boiled and one broiled. Everything...More

Thank jbrown2665
Reviewed 26 March 2018

I have been eating at the Palm all over the US for over 30 years. I am a member of their rewards group 837. The Palm in Miami is local to me and periodically I venture there for a good steak without too many tourists...More

Thank J Elias P
Management response:Responded 3 April 2018

Mr. Elias, I am sorry that you felt mistreated, our intention is to treat everyone fairly and with the utmost respect. I would like to speak to you personally so we can resolve this matter. My phone number is 305 868-7256.I look forward to speaking...More

Reviewed 22 March 2018

This has been our second visit to this Palm restaurant, we have eaten at The Palm restaurants in New York, Los Vegas,Dallas and Orlando many times and have had only great meals and service however this visit to the Miami Palm has been the very...More

Thank John L
Management response:Responded 3 April 2018

Hi John, I am sorry your dinner was not up to Palm standards, I have spoken with the Chef in order for this not to happen again. I would like the opportunity to apologize and try to make it right by you. I can be...More

Reviewed 3 March 2018

This was one of the best restaurant I ever visited in Florida. It has a club character, reservation is necessary because it is always full! Very friendly inside, good for family and friends, elegant , clean and first class service! excellent see food, lobster but...More

Thank George P
Management response:Responded 3 April 2018

George, Thank you for the great review and we are glad you chose the Miami Palm to dine while on vacation. We look forward to many more visits and hope to meet you personally. Sincerely, Michael Meyer

Reviewed 27 December 2017

Food was okay, nothing exceptional, but the attitude of the management was anything but gracious. The acted as if they didn't need my business, and in reality, they were doing fine without me. They will continue to do fine without my business, because they cater...More

Thank EGSDVM
Management response:Responded 3 April 2018

I'm sorry your experience at the Palm was not better than mentioned in your review. Our intention is to treat everyone with the same respect and we do try to look out for our new guest as well as our locals. I would like to...More

Reviewed 24 December 2017

This is the second time in a few years that I question whether I was really served a center cut filet mignon. First of all, it came medium well instead of medium (so did my sister's) with a chunk of gristle running through one side....More

Thank Marlene K
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$ 25 - US$ 100
Meals
Dinner, After-hours
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Parking Available, Valet Parking, Television, Wheelchair Accessible, Serves Alcohol, Full Bar
Dining Style
Casual Elegant
Good for
Groups, Child-friendly, Special Occasion Dining, Business meetings, Bar Scene
Open Hours
Sunday
5:00 PM - 9:00 PM
Monday
5:00 PM - 10:00 PM
Tuesday
5:00 PM - 10:00 PM
Wednesday
5:00 PM - 10:00 PM
Thursday
5:00 PM - 10:00 PM
Friday
5:00 PM - 11:00 PM
Saturday
5:00 PM - 11:00 PM
Location and Contact Information
  • Address: 9650 E Bay Harbor Dr, Bay Harbor Islands, FL 33154-2104 (Formerly The Palm)
    (Broad Causway & East Bay Harbor Drive)
  • Location: United States  >  Florida (FL)  >  Bay Harbor Islands
  • Phone Number: +1 305-868-7256
  • E-mail
Description
Palm Restaurant...The Classic American Steak House is renowned for its USDA prime aged steaks, jumbo Nova Scotia lobsters, Italian dishes, the freshest of seafood, warm smiles, outstanding service & an atmosphere like nowhere else. What makes Palm Restaurant truly unique is our genuine old world hospitality & an atmosphere you just can’t find anywhere else. At The Palm… our dining rooms are a panorama of the classic cartoons & caricatures of Palm Restaurant regulars & local celebrities. Each room is filled with the hearty handshakes & warms smiles from our gregarious staff & familiar guests & always abuzz with a sea of conversation & laughter celebrating the best of everything. Ask Palm Restaurant about joining The 837 Club, and enjoy the perks and rewards of good taste, great food, and Palm Restaurant experience.
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