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Red Robin Gourmet Burgers

₹₹ - ₹₹₹
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1509 New Britain Ave, West Hartford, CT 06110-1659
+1 860-561-8594
11:00 - 22:00
Open now
See all hours
Sun 11:00 - 21:00
Mon - Tue 11:00 - 22:00
Wed 11:00 - 13:00
Thu 11:00 - 22:00
Fri - Sat 11:00 - 23:00
More Info
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73 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 72: English reviews
East Haddam, Connecticut
Level Contributor
50 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 1 week ago via mobile

Ordered a turkey burger with side salad. The burger was very good. The side salad came with the wrong dressing. I asked the bartender to get me the blue cheese. Then as I looked at the salad all the greens were brown and it looked like they had chopped tomatoes and cucumber that they used for other things and just... More 

Thank Deborah C
Level Contributor
14 reviews
14 restaurant reviews
4 of 5 bubbles Reviewed 2 weeks ago via mobile

I haven't been to Red Robin in a while but when I went there, the hostess was very friendly and the food was great! I ordered a well done burger and it came out well done. Also, my burger had a lot of sauce which made my burger very flavorful. They re decorated the inside and it was very lively.... More 

Thank Sophie1517
Burlington, Connecticut
Level Contributor
9 reviews
6 restaurant reviews
4 of 5 bubbles Reviewed 2 weeks ago via mobile

First the pros. Great burger. We'll done (as I ordered it) but not burnt or dry. Very few restaurants can do a well done burger right. Good service. The cons. Ordered a black and blue cheese burger with spicy mustard sauce. If burger had a few molecules of blue cheese and sauce I must've missed them. Had 1 carmelized onion... More 

Thank Crystal B
Harwinton, Connecticut
Level Contributor
93 reviews
75 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 22 February 2017

We have been there many times, the burgers are bigger, higher quality and have far more toppings than places like Five Guys, Jakes Wayback etc. and cost less and include unlimited fries. My wife always orders her favorite salad half to go and half to eat there as it is always too big for a single meal. The servers are... More 

Thank bilmatu
Hartford, Connecticut
Level Contributor
42 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed 21 February 2017 via mobile

Burger was fine...the wait not. 20 minutes to get seated...was told 10...then another 45 to get my burger. Waitress was friendly but over worked...I solely blame poor management. Not likely to return.

Thank jetset1976
Level Contributor
4 reviews
4 restaurant reviews
4 of 5 bubbles Reviewed 16 February 2017 via mobile

Love their food, kids always have fun, the place is always clean the food presentation is really good and the bottomless fries are a plus!

Thank Edwin R
Baltimore, Maryland
Level Contributor
10 reviews
5 restaurant reviews
4 of 5 bubbles Reviewed 14 February 2017 via mobile

Red Robin is one of the best options for gluten free eating! They are better than any other place at placing the burger/chicken on a lettuce bun!

Thank Chris R
Glastonbury, Connecticut
Level Contributor
29 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 2 November 2016

Went for a later dinner because we had a coupon. Started with a weird conversation from the hostess that sat us. Right when we sat down one of the waitresses said something we took to mean she wasn't serving the table we were in anymore. We told her we were happy to move over a row if it made it... More 

Thank Darlene W
Level Contributor
17 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed 18 October 2016 via mobile

Went with wife and daughter's family to celebrate our granddaughter's birthday. This is her favorite restaurant. I have never been hear before. The pros are extensive selection of burgers and other choices. I would say that the food was of good quality. There is a full bar for adult beverages. The cons was the service. I am not exaggerating when... More 

Thank travelman08
New Britain, Connecticut
Level Contributor
164 reviews
107 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed 13 October 2016 via mobile

Granted this is not a 5 star restaurant, but when you are looking for a place to bring the kids and still have a great selection of burgers and maybe a beer this is the place. The staff is very family oriented and good to kids.

Thank Leo7151

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West Hartford, CT

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    3 of 5 bubbles
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Kids, Child-friendly
Open Hours
11:00 - 21:00
11:00 - 22:00
11:00 - 22:00
11:00 - 13:00
11:00 - 22:00
11:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 1509 New Britain Ave, West Hartford, CT 06110-1659
  • Location: United States  >  Connecticut (CT)  >  West Hartford
  • Phone Number: +1 860-561-8594

Questions & Answers

Questions? Get answers from Red Robin Gourmet Burgers staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?