We have been shopping at the We have been shopping at the Mohegan Sun location for years. In November, we had a really bad experience with the staff at the Mohegan Sun location.
Recently we noticed the entire cold case of tiramisu with expired dates...on every package and there's a little sticker over the "best by" date. We think that is gross and maybe is it a health code violation?? We went in on Nov 20th and asked the cashier about this issue. She was a new employee and did not have an answer and there was no manager in the store. We went in again on November 30th, the covered up date on the serving of tiramisu was November 23. When we pointed this out to the staff, first we got different answers. "Oh it's a mistake, the tickets were printed wrong", "Oh don't worry, I know it's fine" and "the tiramisu was frozen, but now we can sell it". One staffer was really loud (even with a mask). When we asked her to stop yelling and could we speak with a manager, now since the place was empty, 5 or 6 staffers were all yelling at us trying to get their version of the story out. Multiple staffers kept yelling at us, hey if you don't want it, don't buy it. My husband kept trying to say they shouldn't sell food with expired dates that are just covered up with a sticker. When the manager showed up her answer was that my husband was being rude and should leave the store. Was my husband wrong for pointing out you shouldn't sell food with little stickers over the expired dates?
Is there any customer service department at Pasta Vita? Or is this what Pasta Vita has become? You can sell anything, any way you want. "Hey if you don't want it, don't buy it". We emailed this info the Saybrook location thinking that was the main store in December. We had an immediate reply that our email was forwarded to Corporate and we would receive a response shortly. And that was the last we heard. Nothing from Corporate, or anyone else.More