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Gates

₹₹ - ₹₹₹
American, Bar
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10 Forrest St, New Canaan, CT 06840
+1 203-966-8666
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71 Reviews from our TripAdvisor Community

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Showing 71: English reviews
Ridgefield
Level Contributor
19 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 18 October 2016

The atmosphere is energetic to the point of being unable to converse. Gates was renovated in Feb. and is noisier than before. It is more modern and less comfortable . Food seemed to maintain its quality and it's fun to watch kitchen staff in their working frenzy - but not a place to come for a relaxing meal.

Helpful?
1 Thank Joyce S
Level Contributor
21 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 14 October 2016

Just revisited hoping to see some improvements. It took over an hour to receive our meals and the restaurant wasn't even half full! Other tables arrived and left before we were served dinner. My children cried they were so hungry. I didn't order the chicken because it would take 20 mins! We ordered the "quick" dishes. The waiters were around... More 

Helpful?
1 Thank Stacey E
New York City, New York
Level Contributor
25 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 13 October 2016

Yes I was a fan of the "Old Gates" but I agree...they were growing tired. However what they did so well...lobster bisque soup, Chop Chop Verona salad is history under the new name. Wonderful sandwiches, top notch omelettes etc are a thing of the past and what has replaced this comfort food isn't so comfortable. The new interior is another... More 

Helpful?
1 Thank eoc109
Connecticut
Level Contributor
39 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed 23 September 2016 via mobile

We were frequent patrons at the old Gates and have been to the new iteration a couple times. Very mediocre. Food is only okay, prices high, service really, really bad. Last weekend we went in and were seated, tried for about 15 minutes to get the attention of a server to order drinks, gave up and left. If you're on... More 

Helpful?
3 Thank BTEFan
CT USA
Level Contributor
11 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 22 August 2016 via mobile

Love the rustic renovation and best of all the renovated menu Salads and pizza are great ma little noisy but otherwise perfect

Helpful?
Thank Erica A
New Canaan, Connecticut
Level Contributor
169 reviews
130 restaurant reviews
common_n_restaurant_reviews_1bd8 61 helpful votes
3 of 5 bubbles Reviewed 17 June 2016

My family and I have been going to Gates for about 50 years. The food was never outstanding, but it was always reliable and the menu had many offerings. When I heard Gates was having a make-over I was full of anticipation. My first impression was positive. The new space has no relation to the original Gates, it is spacious,... More 

Helpful?
3 Thank Alan G
Vero Beach, Florida
Level Contributor
18 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 16 June 2016

Just starting a new menu. Ok but pricey. The new interior is fantastic. Very open and modern. New staff working hard to satisfy. New wood pizza oven.

Helpful?
Thank Stankaye
new york
Level Contributor
95 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
3 of 5 bubbles Reviewed 13 June 2016

This is literally my second review which is a first for me. I had to, I want to like this place. It is in my town and I want it to succeed, but they have to improve. The food is good enough but the service is consistently TERRIBLE. I have dined here 5 times and each and every time, multiple... More 

Helpful?
2 Thank jillsy
CT
Level Contributor
17 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed 8 June 2016 via mobile

My husband and I had been looking so forward to the new and improved Gates but weren't impressed to say the least. We were seated and brought drinks and bread right away but it was so loud, we couldn't hear each other speak and our food took just under an hour to come out. Honestly, if our waiter didn't keep... More 

Helpful?
2 Thank CTtraveler79
Level Contributor
8 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 3 June 2016

The first visit to the new Gates for us will be the last unless there is a major reboot. We were there early in the evening and it was very quiet. Despite this, the service was slow and disinterested. The menu was surprisingly limited. The new decor is nice enough, but the food was entirely forgettable. Having been regulars at... More 

Helpful?
2 Thank cmo555

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$ 30
Cuisine
American, Bar
Meals
Lunch, Dinner
Restaurant features
Takeout, Waitstaff, Parking Available, Television, Full Bar, Reservations, Seating, Street Parking, Serves Alcohol, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Highchairs Available, Wheelchair Accessible
Good for
Kids, Child-friendly, Bar Scene, Groups
Location and Contact Information
  • Address: 10 Forrest St, New Canaan, CT 06840
  • Location: United States  >  Connecticut (CT)  >  New Canaan
  • Phone Number: +1 203-966-8666

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Gates and other visitors
1 question
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6 months ago

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Questions? Get answers from Gates staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?