We do not have a Panera near us in Maine, so anytime we see one when we are traveling we try and stop. We were headed home on the last third of our trip. After driving for the last eight hours, whenwe saw the sign...More
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I can't believe how bad they burned my sausage egg and cheese on an asiago cheese bagel. But that happens sometimes and I'm an understanding customer, so I can cut them some slack, but the overall condition of the restaurant was the primary reason for...More
For a family, all of whom have different tastes, this is quite perfect and undemanding. It’s fine, you get what you ask for and everyone is satisfied. It may be production-line, but that’s OK.
Used to visit this particular location quite frequently back in the day. After two recent trips, I could not get past the overall deterioration of the shop, especially the women's bathroom. What happened?? Dirty, outdated, literal ring of human waste clinging to the bowl. Where...More
I am a regular customer, 2 times a week. In the past couple of weeks this Panera location has deteriorated into a messy, low morale, poorly managed mess. Out of so many items and ingredients. Long lines and really slow service, and just grumpy people.
I was a big Panera fan until recently. They have decided to install self service kiosks - no problem except they are now short staffed behind the ordering counter while a Panera staff person stands idly by to assist anyone who wishes to use the...More
Stopped here for a quick bight on the way to Boston over the weekend. Terrible, and that's being nice, customer service at the front register. Really, it's OK to speak clearly and maybe even smile...just a little. Certainly did not feel welcome. Food was up...More
We were looking for a furniture store but wanted first to have lunch when saw the Panera restaurant. I like this food chain, it's less junk than other chains with options of salads and bread instead of fries. I asked for the combo of half...More
Had a business catered lunch last week, salad lettuce & veggies all fresh, good sandwiches, bread, soup, etc. All good. Today, ordered takeout for approx. 20 people, absolutely dismal salad. Had to pick around the brown & rotting leaves. I have to assume they made...More