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Starbucks

110 Richman Rd, Black Hawk, CO 80422
+1 720-946-4109
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Overview
  • Excellent46%
  • Very good27%
  • Average11%
  • Poor11%
  • Terrible5%
19 Apr 2018
“need more help-- long lines”
1 Dec 2017
“Conveniently Right on the Casino Floor”
Restaurant Hours
CUISINES
American
PRICE
₹₹ - ₹₹₹
RATINGS
Service
Food
Value
Atmosphere
LOCATION
110 Richman Rd, Black Hawk, CO 80422
All Details
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JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (36)
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1 - 10 of 35 reviews

Reviewed 19 April 2018

Just ordered a tea but took forever-- they need more help!! long lines!! definetly not enough servers, or help.

Thank dbandel
PNKinc, Guest Relations Manager at Starbucks, responded to this reviewResponded 20 April 2018

Hi- Thank you for giving us an opportunity to identify where we may need to improve. We hope the next time you come by, we can give you prompt drink service. Sincerely, Starbucks at Ameristar

Reviewed 12 February 2018

It’s a typical Starbucks. Has all your favorites and the people behind the counter were very nice. I love Starbucks and wasn’t expecting one in the Ameristar casino. Happy surprise.

Thank Samantha M
PNKinc, Public Relations Manager at Starbucks, responded to this reviewResponded 15 February 2018

Hi Samantha, It was a treat to make your favorite drink! Thanks for stopping by to visit us. We are delighted to hear that our team members took such great care of you. We look forward to seeing you soon! Kindest Regards, Starbucks at Ameristar

Reviewed 1 December 2017

It's a Starbucks. I won't even try to review the coffee and food as it was standard issue. The service was very good, and pretty fast. For how big it is, I was surprised they didn't have the full sandwich menu, but that's neither here...More

Thank Gregory W
PNKinc, Public Relations Manager at Starbucks, responded to this reviewResponded 4 December 2017

Hello Gregory, We appreciate your recent visit and feedback! We will look to relay your suggestions to our restaurant leadership team. Thank you again for your review! Kindest Regards, Starbucks at Ameristar Black Hawk

Reviewed 7 September 2017

What to say this was pretty standard Starbucks. No problems except maybe there is not much seating. Usual fare & coffee good.More

Thank Philbur
PNKinc, Public Relations Manager at Starbucks, responded to this reviewResponded 11 October 2017

Dear Starbucks Lover, Thank you for stopping by to grab your daily pick me up at our Ameristar location. We are pleased to see you had a pleasant experience and will look to take your concerns into consideration. We hope you'll join us again soon...More

Reviewed 31 March 2017

Today, March 31, 2017, I had the most repulsive experience at a Starbucks I have ever had. The barista was just this side of harassing me because I didn't have the exact words for my order. At all other Starbucks I have gone to when...More

Thank annbot
Stephanie D, Guest Relations Manager at Starbucks, responded to this reviewResponded 4 April 2017

Good afternoon - Thank you for your recent review. We sincerely appreciate your feedback, but we're concerned to see you didn't have a 5-star experience with us. We would like to learn more about your experience with us. Could you please email us at socialmediaabh@ameristar.com...More

Reviewed 2 March 2017

An excellent selection of pastries with the morning cup of coffee. Staff was very friendly, efficient, and helpful.

Thank stanjean
Stephanie D, Guest Relations Manager at Starbucks, responded to this reviewResponded 5 March 2017

Good afternoon - Thank you for your recent review. We're thrilled to see you had a great experience with our Starbuck team. We sincerely appreciate your feedback, and we hope to see you again soon. Kind Regards, Ameristar Black Hawk.

Reviewed 5 December 2016 via mobile

My husband and I were treated very rudely by the 2 girls that were working this morning. Then they didn't make either of our drinks correctly. My husband and I then both noticed that our drinks didn't taste right, and now we are both sick....More

Thank Kristen R
Stephanie D, Guest Relations Manager at Starbucks, responded to this reviewResponded 5 December 2016

Good afternoon - Thank you for your recent review. We sincerely appreciate your feedback, but we're concerned to see you didn't have a 5-star experience with us. We would like to learn more about your experience. Could you please email us at socialmediaabh@ameristar.com with additional...More

Reviewed 18 October 2016

This is actually inside the Ameristar Casino Hotel....but offers all the goodies you would find in any Starbucks....we loved our drinks...well made and as ordered...out in the sunshine on the patio....beware though...the patio is a smokers area....we sat further out by a wall...but it was...More

Thank Mary G
Stephanie D, Guest Relations Manager at Starbucks, responded to this reviewResponded 25 October 2016

Good evening - thank you for taking the time to review your recent experience with us at Starbucks. We're thrilled to hear you enjoyed your stop, and we look forward to seeing you again soon. Kind Regards, Ameristar Black Hawk.

Reviewed 15 October 2016 via mobile

I was very pleased to have one so close to my hotel room. Friendly staff and fast service made traveling more convenient.More

Thank Brittney S
Stephanie D, Guest Relations Manager at Starbucks, responded to this reviewResponded 18 October 2016

Good evening - thank you for taking the time to review your recent experience at Starbucks. We're so glad we could make your stay that much more enjoyable! We sincerely appreciate your feedback, and we hope to see you again soon. Kind Regards, Ameristar Black...More

Reviewed 5 June 2016

The one thing that distinguishes one Starbucks from another is the people that work there. If you get a grumpy server it can spoil your mood. The people at this Starbucks were very friendly. On top of that they got my orders right and I...More

Thank CovingtonCat
Stephanie D, Guest Relations Manager at Starbucks, responded to this reviewResponded 6 June 2016

Good morning - thank you so much for taking the time to review your experience with us! We love hearing that you were met with our friendly team and great service. Hope to see you again soon!

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Breakfast
Restaurant features
Takeout, Wheelchair Accessible
Location and Contact Information
  • Address: 110 Richman Rd, Black Hawk, CO 80422
  • Location: United States  >  Colorado (CO)  >  Black Hawk
  • Phone Number: +1 720-946-4109
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