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1256 W 5th St, San Bernardino, CA 92411-2759
+1 909-885-5598
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12 Reviews from our TripAdvisor Community

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Showing 11: English reviews
San Bernardino, California
Level Contributor
79 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 23 August 2016 via mobile

Birthday dinner picked up to go. I forgot to order ahead , no problem for this well organized group. I ordered Family pack for 6 adults and 2 preschoolers. They have cold sides already packaged as well as hot sides . One takes order and puts together sides while order goes to kitchen for another to prepare chicken . There... More 

Helpful?
Thank Sandra L
Level Contributor
134 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 20 February 2016 via mobile

We had a two piece chicken dinner & two tacos to share between the two of us. We were impressed with the portions & taste! The atmosphere was good and really happy with meal. The only issue we had was waiting for our refill of soda since had to take to counter that was busy. Again, we thought great place... More 

Helpful?
Thank calliesk@yahoo.com
Level Contributor
9 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 12 October 2015 via mobile

I love chicken, and I am very picky when it comes down to where I eat it. Found this Juan pollo near my house, and I have to say for what I paid, I sure for my moneys worth. I love the flange broil they got going on, and the staff was very friendly, so if you are bar by... More 

Helpful?
Thank Luis T
San Bernardino, California
Level Contributor
43 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 3 December 2014

I went in after work for a quick dinner pick up and I noticed everyone wears whatever they want, you cant tell who works there and who is a customer. Perhaps if the employees wear a uniform or even a Juan Pollo shirt it would look better. The cashier was busy taking orders and bagging them as well which could... More 

Helpful?
Thank Love to Travel S
Iowa
Level Contributor
34 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 27 August 2014

Had this lunch brought in while travelling on business. I had the chicken which was phenomonal. My co-workers also had the rice, beans, pico, salsa and POTATO SALAD! I'm not a fan of potato salad but I've never heard so many people rave about this as I did yesterday. They were still talking about it that night.

Helpful?
Thank kj26mom
San Bernardino, California
Level Contributor
5 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 4 April 2014

The chicken here is legendary. They have the best chicken skin ever, super good flavoring. Their rice is cooked in chicken broth, so it's very flavorful as well. The potato salad is also very flavorful and goes by very quickly in our family.The beans are just okay, but better than some other places for sure. You shouldn't really eat in... More 

Helpful?
Thank AmbitiousFilmMaker
Oxnard, California
Level Contributor
130 reviews
107 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed 10 March 2014

I see some bad rating. I have never had a problem wit the food or the service. there is an excellent menu. I do not understand the bad rating. could be the completion.

Helpful?
Thank john r
Chino Hills, California
1 review
2 of 5 bubbles Reviewed 7 November 2013

Won't buy anything from this restaurant because I nearly died from eating their rotten food. I believe they sold me rotten potatoe salad that made me sick. They are gross. They are gross. I can't believe they took my money for rotten food. Who are the watch dog to protect innocent people. When you go to a restaurant to buy... More 

Helpful?
Thank Modupehgeorge
Redlands, California
Level Contributor
9 reviews
9 restaurant reviews
2 of 5 bubbles Reviewed 26 January 2013

Their food does not have a lot of flavor, rather bland.When I think of Mexican food, I think of flavorful and a bit spicy, their food just does not have the flavor I look for.

Helpful?
Thank Diana T
Fontana, California
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 8 November 2011

So greasy, cant take it, Cant even type right now fingers sliding off the keys. Too much greasy guys, try some fire will ya. My heart hurts.

Helpful?
Thank Sean A

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    3 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    3 of 5 bubbles
Cuisine
Mexican
Meals
Lunch, Dinner
Restaurant features
Seating
Location and Contact Information
  • Address: 1256 W 5th St, San Bernardino, CA 92411-2759
  • Location: United States  >  California (CA)  >  San Bernardino
  • Phone Number: +1 909-885-5598

Questions & Answers

Questions? Get answers from Juan Pollo staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?