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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Barbecue, Korean, Asian
Meals
Lunch, Dinner
FEATURES
Seating, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Table Service, Reservations
Reviews (81)
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75 results
Traveller rating
42
25
5
0
3
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LanguageEnglish
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Traveller rating
42
25
5
0
3
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Reviewed 24 August 2022

We were there on a Friday night with a friend treating my wife for her birthday. But we had the worst dinner service imaginable that night from this server named Sung. The way we were treated at this establishment by this server, Sung, clearly demonstrated...how bad this place is mismanaged. Apparently there is no consequence for being a bad server with an attitude. The management even had my Yelp review removed for stating facts. They are enabling this kind of behavior. 20 minutes into the dinner we asked this worker to be nice to us after multiple requests for items that we did not get or sent to wrong tables. We also told him it was my wife's birthday that exact day we were at the restaurant. Not only he refused to apologize and tell us he will try instead he started to harass us. He gave us DOUBLE order of this Hawaiian steak and 5 minutes later he came over to ask us if we wanted more of the Hawaiian steak. But we did not even get a chance to cook the extra order that we did not order yet. Why do we want more? We asked why he is harassing us like that? He said he just want to make sure we get what we wanted. He started telling us to repeat stuffs we ordered to double check. 5 minutes later he had this girl send over another DOUBLE order of Hawaiian steak again. Unbelievable. At the end, we heard at least 3 birthday song sang by the servers and something with candles delivered to those tables. But nothing for my wife. He ruined my wife's birthday. She was so angry and started to cry after the dinner. We decided to talk to the manager on our way out. That piece of s**t, Sung, ran in front of us and grab the manager Tim to the side right in front of us before we had a chance to talk. He probably told Tim to cover for him or not to let other managers know what he did. Unbelievable. Anyway, we used to be regular customers for years. Not after this kind of treatment from this place and the management. By the way, the definition of hospitality is the friendly and generous reception and entertainment of guests, visitors, or strangers. I think people need to know that if you work in the hospitality business.More

Date of visit: August 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 15 September 2020

Saying this as a person who has lived in Cerritos for 25 years and has seen numerous restaurants evolve, save yourself from this RAT CAGE! GEN KBBQ used to be a Americanized Korean BBQ restaurant to cater to the non-asian travelers, however, this has turned...into a dirty facility that only cares about their profit. I have two children who have friends that USED (emphasis on USED) to work at this facility and all have quit because of terrible management and lack of sanitizing during this current pandemic! I didn't believe my kids at first so I went to place an order for to-go and this lady on the phone told me it would take 20 minutes. When I went there, it took me almost an hour to get my food. WHAT?! To top it all off, I saw the cooks in the back not change gloves during tasks (AKA handling the meat and THEN handling the trash!) The whole staff has changed. The staff isn't even consisted of Asians anymore (who actually are knowledgeable on this kind of food) and is replaced by RUDE UNCULTURED people! I had to wait until after closing for my food (mind you, I ordered 45 minutes prior to closing) and I was appalled by the fact that they did not apologize. I told the manager that I was upset and she rolled her eyes at me! Don't even try to spend your money here. Go to Red Palace or Song Hak instead. You'll be supporting actual Asian-owned businesses, not this travesty that they call a restaurant.More

Date of visit: September 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 10 April 2020 via mobile

Just tried this for the first time! We had to order to go because of the quarantaine order, but totally worth it.. $124 for about 9 lbs of meat , rice, pickles' kimchi, and potato salad. Enough food for 5 people to eat at least...twice!! Miguel the manager very pleasant.. But: Double check your order before you leave, make sure you have all your items... Other than that 5 stars plus!More

Date of visit: April 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 23 January 2020 via mobile

We had a terrific and very filling lunch here on a Sunday. Dinner prices applied then, but that was still a bargain - $23 for all you can eat meats bbq’ed and sides/apps (with a two hour limit). Service was very attentive and helpful, too.

Date of visit: January 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 21 May 2019 via mobile

Visited with friends for lunch time. For $16.95 you can eat all- you can eat meat and includes rice salad and soup. The steak and ribs were fantastic. Good brisket

Date of visit: May 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 13 April 2019

great selection of meat and fast service. line can be a bit long for dinner but that is to be expected.

Date of visit: December 2018
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 8 March 2019 via mobile

The food was amazing, the experience was nice (for our first korean bbq). The service was good. The Only thing is that they told us a couple of times that if we won't finish the food we'll need to pay for every plate. (it was...an all you can eat restaurant).that felt unplesent.More

Date of visit: March 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 4 March 2019 via mobile

The place is hopping! You can join a wait list on Yelp to save A LOT of time. Loud pop/ hip hop music playing, so not great if you want to have a quiet conversation. Food was really good, as well as service. This would...be a great place to go with a rowdy bunch. Extensive selection of fish and meats to grill. They did keep turning down the grill too low, but then would increase the heat when they realized our food was not cooking.More

Date of visit: March 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 2 March 2019 via mobile

The service was great. I think we had 2 servers per table! Niko was our main server and he was quick and friendly. I wish I had a bigger stomach to eat more. We had the Hawaiian steak and that was great! The brisket was...good too. I would totally encourage you try the Hawaiian steak. In all, it was decent for an all-you-can-eat Korean bbq.More

Date of visit: March 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 19 February 2019 via mobile

This place is great for a group setting. On a busy day, you have to wait a little longer for the grill to be changed out. But if you have a great server, grill is consistently changed. This place is always clean and the meat...and sides is really good. I'm a fan of the rice paper, its always taste fresh.More

Date of visit: February 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 18 January 2019

Have had better Korean food....place is upscale, very busy. Kimchi was the mildest I have had. Shrimp was not shelled....when it came off the grill was very difficult to peel. The charge was $22.00 for all you could eat.....and they did not hesitate to keep...bringing the food.....just wish it was better food. Service was good.More

Date of visit: January 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 6 January 2019

Gen Korean BBQ is the best make your own BBQ in Cerritos. We love it. It is family friendly and great for friends and big groups. It is always spotless and the service is great. You can get all you can eat BBQ if you...want. I personally love it all, including the rice and vegetables. There is a large cooker in the middle of the table and your meat is brought to you for you to cook. If you have any questions just ask. The servers know everything and are super sweet. It can get crowded so I would come a bit early for dinner if I were you. You will love it.More

Date of visit: December 2018
Helpful?16  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 20 September 2018

The Korean bbq itself makes for a great time together with any family or group. But GEN brings it one step above the others with their service, atmosphere, and of course food! Whether it's family, or co workers, it fits the bill for food, fun,...and togetherness.More

Date of visit: September 2018
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 10 September 2018 via mobile

It is a nice restaurant over all service, food quality, and idea of cooking my own food. But this branch is the best one I visited.

Date of visit: September 2018
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 27 August 2018 via mobile

Reasonable place for all you can eat Korean BBQ restaurant at Cerritos. Try to avoid going during the peak hours as pretty long waiting time. Good selection of beef and pork for your orde. Nice venue for gathering with friends and families.Affordable pricing amongst the...range of all you can eat Korean restaurants with a variety of meat and vegetables menu.More

Date of visit: August 2018
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Questions & Answers
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mikulay3
23 February 2017|
Answer
Response from Mab0828 | Reviewed this property |
Last time I was there, I visited the restaurant at night, it was around $22 per adult (all you can eat). I don't know about cost per child.
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GEN KOREAN BBQ, Cerritos - Restaurant Reviews, Phone Number & Photos - Tripadvisor

Frequently Asked Questions about Gen Korean BBQ

Gen Korean BBQ is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 5