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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Cafe, British, Soups
Special Diets
Vegetarian Friendly, Gluten Free Options, Vegan Options
Meals
Breakfast, Lunch, Brunch
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meals, features, about
Reviews (201)
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200 results
Traveller rating
134
38
12
7
9
Traveller type
Time of year
LanguageEnglish
Traveller rating
134
38
12
7
9
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All reviews cakes panini great place for coffee morning coffee susan
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Reviewed yesterday via mobile

Best cheese scones on the planet and great coffee too! Consistently excellent and visit every time we are in Kelso.

Date of visit: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 2 weeks ago

This simply has to be the best cafe in the Borders. Fresh coffee, home made cakes and a buzz of people enjoying themselves. Friendly staff all guided by Captain Susan ... I could go on and on!

Date of visit: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 2 August 2022 via mobile

Had been before, lovely young staff, however the owner is very pedantic. You must wait at the sign, rather regimental . Don't get a full cup and if you ask for full cup, owner gets annoyed. Very very poor ventilation. Gets very hot in there....Main door open, then a side door but no windows. Also, they keep the overhead lighting off to save on energy which means not as bright to read a paper Rather stingy and owner not very welcoming. Won't be returningMore

Date of visit: August 2022
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SusanHoot, Owner at Hoot 'n Cat, responded to this reviewResponded 5 August 2022

Customers are asked to wait at the sign as we have found that by standing at the top of the ramp this blocks waiting staff carrying hot food and drinks and customers wishing to leave. This also allows for self distancing too. On hot days...More

Reviewed 5 April 2022

Last time I was there it was at the time between breakfast and lunch menus. No problem, they happily mixed and matched to suit my peculiar tastes. Always worth a visit, good friendly staff. Easy parking. All positive and no negatives.

Date of visit: March 2022
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Reviewed 3 February 2022

Great place for coffee and scones - or really naughty cakes, if that's your preference. It's also a good place for lunch, but it gets very busy and you may want to reserve a table. They do excellent home-made soups and a range of plain...and toasted sandwichesas well as ciabatta and panini.More

Date of visit: January 2022
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Reviewed 1 February 2022

My partner and found this place as it was by the car park where we parked. Kelso had been recommended to visit but it was such a cold and windy day we got fed up and headed back to the car. Deciding to stop for...coffee we chose Hoot 'n Cat and what a great find. I had ciabatta (brie and cranberry) and my partner had stovies. I didn't want the accompaniment with the ciabatta which was no problem (many times I find this request is ignored). This was the best brie and cranberry ciabatta I have ever eaten! The place was very busy but all the staff were pleasant, efficient and nothing was too much trouble. I recommend a stop here.More

Date of visit: January 2022
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Reviewed 12 September 2021 via mobile

Visited Kelso today and saw their sign in front of the derelict Church advertising the cafe being the Church, we eventually found it, the sign on the door said open, but it was closed, checked the opening times and it doesn't open on Sundays, so...why have signs out and open on the door, very annoying.More

Date of visit: September 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 6 June 2021

Friendly staff perfect cup of coffee cheese scones delicious. Service amazing out door seating. Parking opposite.

Date of visit: June 2021
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SusanHootncat, Owner at Hoot 'n Cat, responded to this reviewResponded 7 June 2021

Thank you so much for your positive review. I appreciate your comments. Our team here work hard to maintain our standards with our scones and with our service. Our aim is to give a warm welcome and prompt efficient service. With a smile!

Reviewed 20 November 2020

Visited yesterday and as ever, the staff were friendly, efficient and helpful. The choice of food was amazing especially as these days, places understandably have restrictions. Can't fault the quality of food and the portion size is pretty generous too with everything being attractively presented....The atmosphere is relaxed with different seating areas (standard tables & chairs or more informal sofas) which we love.More

Date of visit: November 2020
Helpful?1  
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Reviewed 22 October 2020 via mobile

Had a lovely lunch here a couple of weeks ago after a walk along the Teviot . Friendly service and the food was fresh and delicious. Cakes were good too. We bought some to take home and I can highly recommend the Bordres tart -...was very nice. Would definitely go back if we're in the area.More

Date of visit: October 2020
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Reviewed 21 October 2020 via mobile

I arrived with my friend and we waited at the ‘wait here to be seated’ sign. Multiple members of staff ignored us while we waited. The older waitress on the nearby till didn’t acknowledge our arrival so we edged forward thinking that she hadn’t seen...us. She eventually said hello and asked us if we wanted to pay. When we explained that we were waiting for a table, she very rudely told us off for not having waited behind the sign. When we tried to explain that we moved forward because nobody had seen us she patronising told us that we needed to remember the importance of adhering to social distancing during the pandemic. (Just to point out that we hadn’t recently landed from Mars and are perfectly aware of the global pandemic that is currently raging). She clearly didn’t like non-locals as she was uber-friendly with other patrons who were clearly regulars including allowing a pair to completely ignore the sign and wander in. Who new there was one rule for locals and one for visitors? They should have included it on the sign! When we were served by a more friendly young waitress we tried to make an order but their jacket potatoes were not available so we changed our order to soup and sandwiches. The soup was very bland and could have been improved by salt and pepper but these were not available. I have been to other cafes and restaurants who can offer seasonings on the table. We decided to eat up quickly and leave, not ordering coffee and cake like we would have done. I would have scored this review as terrible if it weren’t for the young friendly waitress.More

Date of visit: October 2020
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Reviewed 3 October 2020

We had breakfast here twice and were impressed both times by the quality of the food and the friendly service. Impressed with their covid19 set up: felt very secure while eating at the cafe. We took away two peanut butter scones: divine. Thanks

Date of visit: September 2020
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Reviewed 18 September 2020

The Hoot & Cat have a great variety of great food and very friendly, welcoming staff. Great atmosphere. Love their scones and other bakery goods.

Date of visit: September 2020
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Reviewed 11 March 2020

We had a variety of food from the menu - toasties, soup, sandwiches and then to die for tray bakes! Nicely presented tasty lunch. Staff were so lovely and friendly but not overbearing. Cafe was clean and tidy even although it was busy. Parking easy...and plentiful immediately opposite. There is nothing negative to say about this nice cafe.More

Date of visit: February 2020
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Reviewed 22 February 2020

Excellent service, great attention to dietary requirements. Nice food, ambient space, very clean. Central location. Pet friendly!

Date of visit: February 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Frequently Asked Questions about Hoot 'n Cat

Yes, Hoot 'n Cat offers takeaway services.

Hoot 'n Cat is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4.5