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The Cheesecake Factory

2402 E Camelback Rd, Ste 101, Phoenix, AZ 85016-9235
+1 602-778-6501
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Overview
  • Excellent43%
  • Very good37%
  • Average14%
  • Poor4%
  • Terrible2%
Travellers talk about
“cheesecake” (98 reviews)
“cobb salad” (4 reviews)
Closed Now
Hours
CUISINES
American, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
₹₹ - ₹₹₹
RATINGS
Food
Service
Value
Atmosphere
LOCATION
2402 E Camelback Rd, Ste 101, Phoenix, AZ 85016-9235
All Details
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JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (324)
Traveller rating
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1 - 10 of 306 reviews

Reviewed 3 days ago

Heard for years about this place. When I made a trip to ND I TRIED IT OUT. Wasn't disappointed it was worth it.

Date of visit: October 2018
Thank Gwenie N
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 days ago

Hi Gwenie, thank you for your review. We're glad to hear that you enjoyed your meal and we look forward to your next visit!

Reviewed 10 December 2018 via mobile

Visited on December 1st with 3 others ... we were seated quickly and order 4 or 5 small plates which were fabulous. We had the roasted Brussels sprouts, mini potato pattys, crispy wraps filled with avacado and stuffed mushrooms. All were fabulous and truly we...More

Date of visit: December 2018
Thank Tricia B
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 11 December 2018

Hi Tricia, thank you for your review. We're so glad to hear you enjoyed your experience with us and we look forward to your next visit!

Reviewed 9 December 2018

I had Chicken Carbonara and Tiramisu Cheesecake. Chicken Carbonara was ok, but not great. Tiramisu Cheesecake was ok too, but too sweet. Bit expensive for what you get.... チキンカルボナーラとティラミスチーズケーキを食べました。カルボナーラは日本のカルボナーラを期待すると期待ハズレになってしまいます、、、。味はまあまあでした。30種類くらいあるチーズケーキの中からティラミスチーズケーキを食べましたが甘すぎます!全体的に値段が高めです。More

Date of visit: December 2018
Thank Miru-chan
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 11 December 2018

Hi Miru-chan, thank you for your feedback. We are sorry to hear you were not satisfied with your meal and cheesecake. We hope you can give us another try. Next time, if there is anything that can be improved, please let our managers know so...More

Reviewed 4 December 2018

Hard to give a place like this better than average ratings - it has the same decor, service, and food that you have probably experienced every time you have been to a CF. So don’t expect anything better than the usual here. Service was OK;...More

Date of visit: November 2018
Thank ldtblitz
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 5 December 2018

We're sorry you did not have a better than average experience! Next time, if there is anything that can be done to improve your experience, please let our managers know so we can make things right while you are still dining with us. Thank you...More

Reviewed 13 November 2018

Took our niece to her favorite restaurant for early dinner. Ordered as usual--5 apps large enough to share and filling enough that they in fact are a full meal. Started with the fried calimare and chicken pot stickers both very tasty. The beet salad was...More

Date of visit: November 2018
Thank jaybeeFL
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 14 November 2018

Thank you for your review. We're so happy to hear that you enjoy our food! We hope to see you back soon!

Reviewed 7 November 2018

The food and service are always good. The booth backs are high so you feel like you are the only ones in the restaurant, other than some right across the aisle from you. It is easy to visit and carry on a conversation. The menu...More

Date of visit: October 2018
Thank robertrE4868RG
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 8 November 2018

Hello. Thank you for your review. We're glad to hear that you enjoyed your experience and we look forward to your next visit!

Reviewed 20 October 2018 via mobile

Had a party of 8. Waiter was very attentive to our needs. We had a variety of appetizers -thai lettuce wrap, tater tots. Both were good. I ordered the Biscuits and gravy. They were pretty good but unfortunately not the South.

Date of visit: October 2018
Thank Mark R
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 23 October 2018

Thanks for your kind review, Mark. We're happy to hear you and your party had a great experience with us! We can't wait for your next visit!

Reviewed 13 October 2018

A word of caution. If you go to the Camelback Rd CheeseCake Factory, be aware that the lights dim automatically at 9:00 pm to the point where you cannot see what you're eating. We asked the manager if he could turn the lights up a...More

Date of visit: October 2018
Thank TravelbearAZ
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 16 October 2018

We would like to speak with you a bit more about your experience. Please contact us by going to this webpage - http://www.thecheesecakefactory.com/connect and click "General Questions" from the Contact Category menu. Thank you!

Reviewed 24 September 2018 via mobile

We met up with some other people for dinner and felt this would have something to please everyone. We were right. Food was good. But I need to say how we appreciate how hard our server Charles worked. Friendly, pleasant, and never left us waiting....More

Date of visit: September 2018
Thank Taelee1
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 25 September 2018

Thank you for your review. We're glad you enjoyed the food and service you received during this visit! We look forward to your next visit!

Reviewed 21 September 2018

My moms ltl sis, mom, my sisters, and I needed a day together and we chose "Cheesecake Factory", one of our go to places for special occasions. We descended upon the restaurant in a flurry of smiles and giggles and was greeted in like kind...More

Date of visit: September 2018
Thank I6769PFcarolc
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 22 September 2018

Thank you so much for this review. We're very happy you had such a wonderful time with us! We look forward to seeing you back again soon!

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Ask a question
Questions & Answers
Brenda M
28 May 2016|
AnswerShow all 5 answers
Response from Lovely903 | Reviewed this property |
My husband does not eat dairy , there is lots of options ,if you have a salad just ask for no dairy cheese sour cream etc!!
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Validated Parking, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations
Good for
Child-friendly, Groups, Special Occasion Dining, Kids, Business meetings
Open Hours
Sunday
10:00 AM - 11:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 12:00 AM
Saturday
10:00 AM - 12:00 AM
Location and Contact Information
  • Address: 2402 E Camelback Rd, Ste 101, Phoenix, AZ 85016-9235
  • Location: United States  >  Arizona (AZ)  >  Central Arizona  >  Phoenix>  > Camelback East
  • Neighbourhood: Camelback East
  • Phone Number: +1 602-778-6501
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