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The Cheesecake Factory

2402 E Camelback Rd, Ste 101, Phoenix, AZ 85016-9235
+1 602-778-6501
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Overview
  • Excellent44%
  • Very good37%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“cheesecake” (96 reviews)
“cobb salad” (4 reviews)
Closed Now
Hours
CUISINES
American, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
₹₹ - ₹₹₹
RATINGS
Service
Food
Value
Atmosphere
LOCATION
2402 E Camelback Rd, Ste 101, Phoenix, AZ 85016-9235
All Details
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JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (315)
Traveller rating
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1 - 10 of 298 reviews

Reviewed 3 days ago

My moms ltl sis, mom, my sisters, and I needed a day together and we chose "Cheesecake Factory", one of our go to places for special occasions. We descended upon the restaurant in a flurry of smiles and giggles and was greeted in like kind...More

Thank I6769PFcarolc
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 days ago

Thank you so much for this review. We're very happy you had such a wonderful time with us! We look forward to seeing you back again soon!

Reviewed 2 weeks ago via mobile

The atmosphere was great! The service was really good! The most memorable thing was the food! It was delicious and the cheesecake hit the spot, definitely recommend and returning.

Thank Jose J
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Hi Jose. Thank you for your review. We're glad to hear that you enjoyed your experience and we look forward to your next visit for more of our cheesecake.

Reviewed 3 weeks ago via mobile

As we traveled through California we stumbled across The Cheesecake Factory. No matter which restaurant we visited we were never disappointed with the quality, quantity and consistency of food and service. Can highly recommend when looking for somewhere to enjoy your evening.

Thank Sandy-andy-Andy
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Thank you so much for this review. We're very happy you had such a wonderful time with us! We look forward to seeing you back again soon!

Reviewed 5 weeks ago via mobile

Service was friendly and pretty fast...Enjoyed the Southwest sandwich and better than expected...Free parking

Thank travelshooter71
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 4 weeks ago

Thank you for your review. We're glad you enjoyed the service you received during this visit! We look forward to your next visit!

Reviewed 31 July 2018 via mobile

Rude rude rude. I was chastised for buying two slices of cheesecake at regular price. That was $17 for two slices. Today is Cheesecake Day and dine in only offered half off slices...one per person I think. My husband is disabled and I promised him...More

Thank S1253KImariam
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 August 2018

We would like to speak with you a bit more about the experience you described. Please contact us by going to this webpage - http://www.thecheesecakefactory.com/connect and click "General Questions" from the Contact Category menu. Thank you!

Reviewed 20 July 2018 via mobile

What a huge menu they have! And the good thing is that everything we had was very good. I tried the mac&cheese hamburger that was as good as strange:) Everybody can find something to eat here

1  Thank wuwuzela
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 23 July 2018

Hello. Thank you for your review. We're so happy to hear that you enjoy our food! We hope to see you back soon!

Reviewed 9 July 2018 via mobile

We got hooked on the cheesecake. The closest Cheesecake Factory is at least a 20-25 minute drive. Seemed like a huge time sink ( including waiting for order in the store) for one slice of cheesecake for my wife and I to share. Enter the...More

Thank Ken S
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 18 July 2018

Thank you so much for your review, Ken. We really appreciate it. We are very happy to hear you enjoyed our Curbside To-Go Service. Make sure to come see us again soon!

Reviewed 18 June 2018 via mobile

Nice refreshing stop after our flight from Detroit to Phoenix. Just a short drive from the Phoenix airport and a nice stop before our drive onto Wickenburg. The large glass of cooling ice tea was a welcome treat on this 112 F day. I always...More

Thank Lorna W
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 20 June 2018

Thank you for your kind review, Lorna! We're very happy you had such a wonderful time with us! We look forward to seeing you and your husband back again soon to enjoy some more of our cheesecake!

Reviewed 13 June 2018

The food was delicious, however that's not why I'm writing this review. I was so impressed by the outstanding customer service that was provided by our waiter. I come from a retail, restaurant and hospitality background. I know what it takes to provide excellent customer...More

Thank jfenton1977
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 15 June 2018

Thanks for your review! We're glad to hear that our team provided such great service during this visit. We hope to see you back soon!

Reviewed 5 June 2018 via mobile

Bozena and I had some gift cards from The Cheesecake Factory and decided to use them last Sunday for an early dinner. We arrived at about 5:00 PM and there were plenty of open tables. It has been a while since we dined there last...More

Thank PhoenixDennis
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 6 June 2018

Thank you so much for this review. We're very happy you had such a wonderful time with us! We look forward to seeing you back again soon to enjoy some more of our cheesecake!

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Ask a question
Questions & Answers
Brenda M
28 May 2016|
AnswerShow all 5 answers
Response from Lovely903 | Reviewed this property |
My husband does not eat dairy , there is lots of options ,if you have a salad just ask for no dairy cheese sour cream etc!!
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Validated Parking, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Groups, Special Occasion Dining, Business meetings, Kids, Child-friendly
Open Hours
Sunday
10:00 AM - 11:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 12:00 AM
Saturday
10:00 AM - 12:00 AM
Location and Contact Information
  • Address: 2402 E Camelback Rd, Ste 101, Phoenix, AZ 85016-9235
  • Location: United States  >  Arizona (AZ)  >  Central Arizona  >  Phoenix>  > Camelback East
  • Neighbourhood: Camelback East
  • Phone Number: +1 602-778-6501
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