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The Island Cafe

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Sawtooth Lane | Thesen Islands, Knysna 6570, South Africa
+27 44 302 5746
Today
07:00 - 21:00
Open now
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Hours:
Sun - Sat 07:00 - 21:00
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110 Reviews from our TripAdvisor Community

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Showing 95: English reviews
Dublin, Ireland
Level Contributor
82 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed 2 days ago NEW via mobile

Had a brunch here, i have not had such slow and inefficient service in a long time. The do benefit from the captive audience of the hotel. There is one staff member who seems to know what they are doing the rest are just wandering around aimlessly keeping busy. The food was actually OK, but simple food took an hour... More 

Helpful?
Thank Bryan A
Knysna, South Africa
Level Contributor
118 reviews
87 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

Our supper for four was a bit disappointing. Service was quite slow and waiters seemed either disorganised or untrained. If a manager was on duty we never saw one. Food was very tasty and well presented BUT arrived on cold plates and food partially warm, partially cold. Considering the five star prices charged at this restaurant this certainly should not... More 

Helpful?
Thank MalkieM
Level Contributor
27 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago via mobile

We stopped at The Island Cafe for "quick" lunch. The restaurant was busy but we were able to get a table after a few minutes. We placed a drinks order that was delivered to our table within a few minutes. We then placed our food and wine order. After waiting for the wine for about 30 minutes, we were able... More 

Helpful?
Thank Marthin G
Chris S, General Manager at The Island Cafe, responded to this review

Dear Martin G Thank you for your valued feedback. The day in question was busy however there is no excuse for the service you received. I was the manager who arranged the wine and my sincere apology that this long wait was extended with your meal and did not do justice to the Island cafe experience. Yours in service, Chris... More 

Johannesburg, South Africa
Level Contributor
14 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 weeks ago via mobile

Busy noisy vibe ; food was great ; coffee was great ... Ja we had to wait a bit for the coffee to arrive and then the food but hey! its season and the place was packed . At least there was service and they were friendly .

Helpful?
Thank KoobearSiberians
Johannesburg, South Africa
Level Contributor
23 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago via mobile

Appearances can be deceiving. Attractive decor but disinterested slow service. Halloumi salad: cheese was killed and more peppers than anything else. Burger was decent. Chips were oily and salty. Better places to go.

Helpful?
Thank JonoSav
Southampton, United Kingdom
Level Contributor
171 reviews
97 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
3 of 5 bubbles Reviewed 8 December 2016 via mobile

Very quiet for our visit so the place lacked atmosphere. The staff attentive and helpful and the food was good. The best part is the old turbines etc which are very interesting. Maybe on a busy night and a bit of vibe the place would move up a notch on the scoring, can only comment on the evening we attended.

Helpful?
Thank Nick S
Chris S, General Manager at The Island Cafe, responded to this review

Dear Nick S Thank you for your valued feedback and response. The night you chose for dinner was a oddly quiet night for this time of the year. We appreciate your honest comments and look forward to having you visit us again on a busy vibey evening. Yours in Hospitality, Chris More 

Level Contributor
11 reviews
5 restaurant reviews
2 of 5 bubbles Reviewed 20 November 2016 via mobile

Actually we wanted to get a lunch. The menu looked very delightful, so we went in. We asked the waitress if we could sit outside for lunch. She agreed. After weve waited 15 minutes and nobody brought us the menu, we left. Such a shame. I really wanted to try the food.

Helpful?
Thank Chrissi R
Chris S, General Manager at The Island Cafe, responded to this review

Dear Chrissi R Thank you for taking the time to provide us with valuable feedback. I don't know how it could happen that we neglect serving you on our door step, unacceptable. Please accept my apology in this regard and I have addressed this with the team to ensure this can not happen again. Yours in service, Chris Schutte More 

Level Contributor
20 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 13 November 2016 via mobile

Amazing setting, top quality and best value for money you can get. A must go for delicious breakfast and lunch by the pool, or by the scenic harbor or the sophisticated interior, a former factory!!! Amazing

Helpful?
Thank Ifigen
Bathurst, South Africa
Level Contributor
114 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 28 October 2016

Yes sitting in an old power station which produced the Island's electricity is a very earthy experience. However, the service and food was not at all down to earth. No it was much more elevated. It was, in fact, an event fashioned by the decor and the excellent food served in an interesting venue. It took a few hours but... More 

Helpful?
Thank Prof W
Level Contributor
17 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 22 September 2016

We've been to Island Cafe before, and we recently had another great experience. Their waiters are efficient and their food is very good. The fact that this restaurant is part of the Turbine Hotel means that the decor is very interesting, with the old sawmill equipment all around. You will not be disappointed!

Helpful?
Thank gerritcar

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    4.5 of 5 bubbles
Cuisine
International, European
Meals
Lunch, Drinks, Breakfast, Dinner, Brunch
Restaurant features
Wheelchair Accessible, Reservations, Outdoor Seating, Waitstaff, Parking Available, Street Parking, Free Off-Street Parking, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Seating, Highchairs Available
Good for
Child-friendly, Romantic, View
Open Hours
Sunday
07:00 - 21:00
Monday
07:00 - 21:00
Tuesday
07:00 - 21:00
Wednesday
07:00 - 21:00
Thursday
07:00 - 21:00
Friday
07:00 - 21:00
Saturday
07:00 - 21:00
Location and Contact Information
  • Address: Sawtooth Lane | Thesen Islands, Knysna 6570, South Africa
  • Location: Africa  >  South Africa  >  Western Cape  >  Knysna
  • Phone Number: +27 44 302 5746
Description
This 90 seat restaurant at The Turbine Hotel creates a totally unique environment for all meals. Tables overlook the canal, pool deck or are nestled between the original refurbished turbines. Warm open fireplaces and majestic sliding glass doors allow us to maximize and match the ambiance and weather conditions. The Island Café has won the prestigious 2011/12 Diners Club Platinum Awards.Open daily for Breakfast, Lunch & Dinner

Questions & Answers

Questions? Get answers from The Island Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?