We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

The Palace Pool Deck

Certificate of Excellence
₹₹ - ₹₹₹
Bar, Grill
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
The Palace of the Lost City | Sun City Resort, Sun City 0316, South Africa
+27 14 557 3180
Website
More Info
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

85 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 70: English reviews
Johannesburg, South Africa
Level Contributor
26 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 4 days ago NEW via mobile

The Palace pool is a great spot to relax away from the crowds at the Valley and the adult pool. The cocktails were delicious, especially the pina colada! Staff were friendly and helpful but service was very slow. Menu very limited with nothing light just to snack on, you had to order a meal. Expensive (which is to be expected... More 

Helpful?
Thank CatFBR
Level Contributor
71 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

Yes, I did mean to write Sunsantional, which is one of their signature cocktails I ordered whilst lounging by the Palace pool. The pool area is lovely and well tendered to, service is great with even foot and shoulder massages being offered (for a price) to take your relaxation to another level. Lovely live music, not intrusive at all added... More 

Helpful?
Thank Refilwe M
Edinburgh, United Kingdom
Level Contributor
41 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
2 of 5 bubbles Reviewed 3 weeks ago

Awful pizza and awful service. We popped into Sun City to have a look on way back from game reserve to Johannesburg airport. The place was impressive, think we just got unlucky with our choice of restaurant. Would avoid pool restaurant at The Palace - rubbish.

Helpful?
Thank OHalvo
Level Contributor
17 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 26 October 2016 via mobile

So this is how it goes when we're at The Palace of the Lost City : arriving, check in, straight down to the pool! I relax with a book and hubby reads the morning papers. Alfred or Jacobeth comes by to take our order, normally just still water early morning. And they pop up every now and again to see... More 

Helpful?
Thank annieplett
Johannesburg, South Africa
Level Contributor
137 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed 12 October 2016

Pool menu good selection and service very good. You can have a lovely massage at the pool for 25 minutes back, neck and shoulders or just your feet, I recommend it! Very relaxing.

Helpful?
Thank DDR1234
Level Contributor
12 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 11 October 2016 via mobile

My husband and I love pizza , so we definitely liked this place .I have never had pizza with avo , so seeing that option on the menu was different . The pizzas were good , great service. We ended up going there for lunch all the days we were there .

Helpful?
Thank am7077
Morwell, Australia
Level Contributor
396 reviews
120 restaurant reviews
common_n_restaurant_reviews_1bd8 130 helpful votes
5 of 5 bubbles Reviewed 16 September 2016

We stayed at the Palace during their winter so there were no crowds around the pool or restaurant. Actually we were the only people there at that time for lunch. We were looking for a light snack type lunch. I can say that the service was excellent and the meals were very good.

Helpful?
Thank Colint50
Johannesburg, South Africa
Level Contributor
64 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 8 September 2016

After all these years, we still enjoy relaxing next to the pool at The Palace Pool Deck. Cocktails are still great - however, the poolside food is terrible.

Helpful?
Thank Francois V
Level Contributor
28 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 14 August 2016 via mobile

The cocktails were lovely and the staff were very friendly .... when you could find someone! As per my review for the palace of the lost city. Things seems to be alipping a little here and the elegance is starting to be lost somewhat.

Helpful?
Thank her_wanderlust7
Level Contributor
23 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 8 August 2016 via mobile

We visited the Observatory Pool Deck & were blown away by the attentive service provided by Regina. She helped us to present South Africa as an excellent destination to our European visitors. This is truly remarkable & she must be applauded for her attention to detail and service with a smile.

Helpful?
Thank Helene T

Travellers who viewed The Palace Pool Deck also viewed

Sun City, North-West Province
Sun City, North-West Province
 
Sun City, North-West Province
Sun City, North-West Province
 

Been to The Palace Pool Deck? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
Bar, Grill
Meals
Lunch, Brunch
Restaurant features
Outdoor Seating, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol
Good for
Child-friendly, Bar Scene
Location and Contact Information
  • Address: The Palace of the Lost City | Sun City Resort, Sun City 0316, South Africa
  • Location: Africa  >  South Africa  >  North-West Province  >  Sun City
  • Phone Number: +27 14 557 3180
Description
Relax and enjoy a cocktail pool side at the Palace of the Lost City. Light menus incuding wood oven pizzas and salads available all day.

Questions & Answers

Questions? Get answers from The Palace Pool Deck staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?