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Ocean Basket

Certificate of Excellence
₹₹ - ₹₹₹
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4 Lagoon Drive | Shop 37, First Floor, Umhlanga Plaza Building, Umhlanga Rocks 4319, South Africa
+27 31 561 6103
Website
Today
08:00 - 23:00
Open now
All hours
Hours:
Sun - Sat 08:00 - 23:00
More Info
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176 Reviews from our TripAdvisor Community

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Showing 167: English reviews
Johannesburg, South Africa
Level Contributor
64 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed yesterday NEW

This store has a lovely vibe, staff are friendly and welcoming. The food was great and we enjoyed just about everything.

Helpful?
Thank Yusuf_H_786
Ullapool
Level Contributor
110 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 4 days ago NEW

Popped in here one afternoon and had the fish and chips offer which was on. It tasted very good and was great value for money. Roy our waiter was very friendly and helpful. Also had a nice bottle of Sauvignon Blanc all at good value prices.

Helpful?
Thank Iain T
Pretoria, South Africa
Level Contributor
36 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 1 week ago via mobile

The waitress clearly does not eat seafood or drink wine. She brought us two different sized wine glasses and did not know the difference between prince and queen prawns. My sons prince prawns were much larger and fresher than my queen prawns. Avoid the queen prawns. When I queried it the waitress had no clue and the manager told me... More 

Helpful?
Thank Oliviersfour
OceanBasketUmhlanga, General Manager at Ocean Basket, responded to this review

Dear Valued Guest Thank you for your feedback. We do apologise for the confusion and will certainly be looking into retraining our waitors on this matter. With regard to the sound, we shall ensure that the radio tech working at our premises tries to improve. Our stock comes in every few days and we have a policy to ensure our... More 

Durban, South Africa
Level Contributor
6 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 1 week ago

The service was really poor - our waitress refused to write down our drinks order and got it all wrong - leaving us to go and get the "corrections" which sat on the bar for ages. Our food was not great (unline the Gateway Ocean Basket which is great) and other tables were also getting annoyed with the lack of... More 

Helpful?
Thank MariColette
OceanBasketUmhlanga, General Manager at Ocean Basket, responded to this review

Dear Ms MariColette Thank you for your important feedback. We sincerely apologise for your experience. Our management and ownership are constantly looking into ways of improving and staff training is one of them. Unfortunately every now and again things may not work like clockwork but we can honestly assure you that we are hard at work always to ensure that... More 

South Africa
Level Contributor
30 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago via mobile

Not the same as other Ocean Baskets Maybe we just had a bad night but the service we had was awful it was like they did not know what's happening we ordered drinks and they were out of stock or did not have Surely you make sure you have whats on the menu and be prepared Food was very average

Helpful?
Thank PieterM88
OceanBasketUmhlanga, General Manager at Ocean Basket, responded to this review

Dear Client Thank you for the feedback. We humbly apologise and hope that we can show to you, the next time, that it was just a bad night for us. Kindly email us your details to: umhlanga@oceanbasket.com and we will look into the details for you kind regards Ocean Basket Umhlanga Village More 

Durban, South Africa
Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 2 weeks ago

Every couple of weeks or so myself and friends visit the Ocean Basket to enjoy the fruits of the seas they have. i always spil myself with a dozen oysters and then have a hot starter like Portuguesa sardines or the seafood soup which is not only delicious but filling. Their platters are always good value for money. I also... More 

Helpful?
Thank Michael D
OceanBasketUmhlanga, General Manager at Ocean Basket, responded to this review

Dear MichaelD A BIG Thank you. It is really wonderful to receive good feedback. We appreciate your patronage and hope we can continuously happy with future visits... PS! Ask about our fresh Norwegian salmon which we import in every few days as well thank you and kind regards Ocean Basket Umhlanga Village More 

Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 weeks ago via mobile

Business lunch make even more successful by high standard of service and quality of food. Meals were cooked to perfection and the staff were truly committed to ensuring my every need was met

Helpful?
1 Thank Pierre O
OceanBasketUmhlanga, General Manager at Ocean Basket, responded to this review

Dear Mr Pierre Thank you for your value adding input. We look forward to seeing you again in the near future Ocean Basket Umhlanga Village More 

Sandton, South Africa
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 22 October 2016

We were met by Roy. He attended to our every need. Even persuaded me to have a beer which I don't normally. Roy helped us to choose by making good suggestions. The food arrived promptly, and was as described. Tasty and sufficient, it was well prepared and presented. This is not a 5 Star restaurant, but it does not claim... More 

Helpful?
Thank garth451
OceanBasketUmhlanga, General Manager at Ocean Basket, responded to this review

Dear Valued Client Thank you for your wonderful and honest feedback. Glad you were happy and we look forward to seeing you again in 2017 warm regards Ocean Basket Umhlanga Village More 

Lusaka
Level Contributor
23 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 7 September 2016

we like Ocean Basket as one knows what to expect and this was no exception. the standards are set by the V+A in Cape Town and Livingstone in Zambia. We had good service and food. exactly what one expects from this chain. we would happily go back.

Helpful?
1 Thank JohnHLusaka
Johannesburg, South Africa
Level Contributor
32 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 5 September 2016

The service was fairly good and the food as expected from an Ocean Basket franchise. The service was acceptable. The restaurant is however Halaal so no alcohol is served.

Helpful?
Thank JenCas

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Average prices
US$ 5 - US$ 50
Cuisine
Seafood, Sushi, Gluten Free Options
Meals
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Highchairs Available, Full Bar, Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Street Parking, Serves Alcohol, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Delivery, Validated Parking, Television, Wheelchair Accessible, Free Wifi
Good for
Groups, Local cuisine, Special Occasion Dining, Child-friendly, Kids, Cheap Eats
Open Hours
Sunday
08:00 - 23:00
Monday
08:00 - 23:00
Tuesday
08:00 - 23:00
Wednesday
08:00 - 23:00
Thursday
08:00 - 23:00
Friday
08:00 - 23:00
Saturday
08:00 - 23:00
Location and Contact Information
  • Address: 4 Lagoon Drive | Shop 37, First Floor, Umhlanga Plaza Building, Umhlanga Rocks 4319, South Africa
  • Location: Africa  >  South Africa  >  KwaZulu-Natal  >  Umhlanga Rocks
  • Phone Number: +27 31 561 6103

Questions & Answers

Questions? Get answers from Ocean Basket staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?