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The Kurland

Plettenberg Bay, South Africa
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Overview
  • Excellent37%
  • Very good30%
  • Average7%
  • Poor15%
  • Terrible11%
25 Feb 2017
“Great expectation turned into a total nightmare!”
14 Feb 2016
“Dissapointed”
Restaurant Hours
PRICE
₹₹₹₹
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Plettenberg Bay, South Africa
All Details
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Reviews (26)
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1 - 10 of 23 reviews

Reviewed 25 February 2017 via mobile

That hotel has all the ingredients in the world to make it a magical place that travels through time.The amazing grounds coupled with a CHIC element coupled with a great atmosphere and great food. We should have a business case done how a management team...More

Thank Chmalek
Kurland, General Manager at The Kurland, responded to this reviewResponded 6 March 2017

Mr Charly Malek and Mrs Anne Sophie Sabouret We received your recent Review with disappointment, and also concern as to its accuracy. However, we wish to refer only to your allegation that ‘The Management team at Kurland is rude, dishonest . and ‘trustworthy’[sic]’, which is...More

Reviewed 15 February 2016 via mobile

Arrived to be taken to a table that "was ready" for us, but was not. We had one drink each and were never asked for anything to drink again. We received bread about 30 seconds before our meal, didn't even try it. Food was below...More

1  Thank callievh
Kurland, General Manager at The Kurland, responded to this reviewResponded 9 March 2017

Good Afternoon Callievh Thank you for taking the time to write this review and for letting us know about your experience. This is certainly not the standard that we are well known for, and I apologise most sincerely for what seemed to be a complete...More

Reviewed 6 January 2016

The setting is beautiful. After many requests, we managed to get someone to cover a grate that was emitting a sewer smell next to our table. Restaurant was busy and apparently staff could not cope. Service was bad. Food was ok, but not worth the...More

Thank Ann M
Kurland, General Manager at The Kurland, responded to this reviewResponded 9 March 2017

Good Afternoon Ann M Thank you for your review on Katarina's - The Barn. Your constructive criticism was well received and forwarded to the Katarina's TEAM for discussion. Apologies for this negative experience and happy that you enjoyed the social part of your evening. I...More

Reviewed 4 January 2016 via mobile

I sent an email to reservations to book Xmas lunch for 6 in Oct 2015. I never even got the curtesy of an acknowledgement of receipt , let alone the booking. A month later, i resent the email, again , nothingMore

Thank Voyager26
Kurland, General Manager at The Kurland, responded to this reviewResponded 9 March 2017

Good Afternoon Voyager26 Thank you for your Trip Advisor note regarding an email. This is a much delayed response, but I really wanted to let you know that somehow, after checking through all mails, this email still seems to be missing. We are not sure...More

Reviewed 23 November 2015

One of the most elegant, olde worlde, English and memorable eating extravaganzas i have ever experienced - this Chef and his team know their stuff - set in an old manor house with fountains and acres of green pastures, horses, artwork, old silver - exquisite!...More

Thank DDHowell38
Kurland, General Manager at The Kurland, responded to this reviewResponded 9 March 2017

This was an interesting find ... I wrote this review before I was contracted as General Manager - well - all I can say is that our food is fabulous and our service is great ! I cannot pretend to be anyone else.

Reviewed 3 September 2015

What an amazing place to visit. Gracious, fine dining, grand decor and warm welcoming staff. Beautiful table settings, well presented food, every morsel tasty and beautiful. Love this place!

Thank Karen M
Kurland, General Manager at The Kurland, responded to this reviewResponded 9 March 2017

Dear Karen M Thank you for your positive review on our Kurland Restaurant. Your comments were shared with the TEAM - thank you. Kind regards Diana Howell GENERAL MANAGER

Reviewed 22 March 2015

We did not stay at the Kirland (reviews for which seem to be very complementary) but the main restaurant is worth a visit because of the setting and original traditional Dutch style buildings and internal furnishings. The food is fine, better than average, but probably...More

Thank abadan2
Reviewed 6 March 2015

We stayed at Kurland four nights, eating breakfast every day and having two dinners at the main hotel restaurant plus one lunch at Katerina's (see separate review). There are always open fires alight around the property that adds to the ambiance and aromas and helps...More

Thank Sm0ky
Reviewed 26 December 2014 via mobile

Went there for breakfast with family (partt of 11). Really small unimaginative menu, we had to double-up some orders for it to be filling (e.g. croissant with scrambled eggs). Drinks came out 2 by 2, leading to some ordering second drinks before others got their...More

Thank TheBearMeyers
Reviewed 23 October 2014

We were driving past and decided to pop in for lunch. The staff were very friendly and we were shown to a table in the courtyard. Beautiful setting. The. Staff were friendly and welcoming. The lunch menu is small and quite pricey. We had the...More

Thank satrippa
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Breakfast, Lunch, Dinner
Restaurant features
Reservations, Outdoor Seating, Waitstaff, Seating
Good for
Romantic
Location and Contact Information
  • Address: Plettenberg Bay, South Africa
  • Location: Africa  >  South Africa  >  Western Cape  >  Plettenberg Bay
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