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Heritage Downtown Cafe #1

174 S Franklin St, Juneau, AK 99801-1362
+1 907-586-1087
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  • Excellent26%
  • Very good60%
  • Average7%
  • Poor2%
  • Terrible5%
Travellers talk about
“gelato” (6 reviews)
“sandwiches” (2 reviews)
Open Now
7:00 AM - 6:00 PM Hours
Cafe, American
174 S Franklin St, Juneau, AK 99801-1362
All Details
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JPMiles / Payback Arrow
Reviews (38)
Traveller rating
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1 - 10 of 35 reviews

Reviewed 25 September 2018

We walked in here on a cold rainy day and were not sorry we did. Excellent coffee and hot chocolate.

Thank Kirk F
Reviewed 17 September 2018 via mobile

We came in because the kids wanted 5 minutes of wifi. We left with the best chai latte ever! We even came back later in the day for another before boarding the ship!

Thank carolyns428
Reviewed 19 September 2017

We found this coffee shop after wandering around and thought the coffee excellent. It is a big barn of a place and the service was a bit slow as it was so popular. However, worth waiting! Heritage coffee is great.

Thank Maturity
Reviewed 15 July 2017

Staff wasn't particularly friendly/inclined to serve. My Americano was so hot I had to wait a good 30 minutes to drink it even though I added cold cream.

Thank hnaukkarinen
Reviewed 13 July 2017

Great vibe in this coffee shop. Food looks amazing - coffee wasn't the best I've ever had but it was decent and the atmosphere was cool. Will definitely go back.

Thank kjmcg15
Reviewed 27 June 2017

Heritage was recommended by a local, so we went to the first one we discovered, walking from the cruise ship downtown. Rather small and dark. Indifferent service. Bitter coffee, poor selection of pastries. Later, we passed a larger one with more clientele. So maybe we...More

Thank RuNanS
Reviewed 7 June 2017

Heritage has a great story in how they started out. They now are roasting for a wide number of customers. This location is in the heart of downtown altough they have several scattered about tiny Juneau. They have espresso drinks of course plus a full...More

Thank pdxballard
Reviewed 21 May 2017 via mobile

what a great place to get out if the rain! Excellent Coffee brewed in Alaska. Very good baked goods as well. They also offer free WIFI.

Thank LPLoveToTravel
Reviewed 22 March 2017

The coffee at Heritage is so good.. I'd give up Starbucks and I love Starbucks! I spent every morning here just drinking coffee and taking in the wonderful atmosphere.

Thank BHBE
Reviewed 12 December 2016

We stopped into this place to get some ground coffee. The staff was very friendly and they will grind the coffee for you. I don't drink coffee but my wife does and after returning home she said it was good coffee.

Thank Ravekid
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Restaurant Details

Rating summary
  • Food
  • Value
Breakfast, Dinner
Restaurant features
Seating, Takeout, Wheelchair Accessible
Good for
Open Hours
8:00 AM - 5:00 PM
7:00 AM - 6:00 PM
7:00 AM - 6:00 PM
7:00 AM - 6:00 PM
7:00 AM - 6:00 PM
7:00 AM - 6:00 PM
8:00 AM - 5:00 PM
Location and Contact Information
  • Address: 174 S Franklin St, Juneau, AK 99801-1362
  • Location: United States  >  Alaska (AK)  >  Juneau
  • Phone Number: +1 907-586-1087
  • E-mail
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