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Factory Steak and Lobster

Frente al Centro Comercial Multiplaza | Real InterContinental Hotel, Escazu 11856-1000, Costa Rica
+506 2208 2145
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Overview
  • Excellent83%
  • Very good12%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“lobster” (25 reviews)
“surf and turf” (7 reviews)
“cowboy steak” (2 reviews)
Closed Now
Hours
CUISINES
Steakhouse, Seafood, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
₹₹₹₹
RATINGS
Food
Service
Value
Atmosphere
LOCATION
Frente al Centro Comercial Multiplaza | Real InterContinental Hotel, Escazu 11856-1000, Costa Rica
All Details
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Reviews (624)
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1 - 10 of 202 reviews

Reviewed 2 days ago via mobile

A word to describe the food and service: Fantastic! It doesn’t matter if I’m short on time... every time I visit the Hotel, having lunch or dinner at Factory is a must!

Date of visit: December 2018
Thank Giovanetty1
Reviewed 3 days ago via mobile

Nice food, great service, in a relaxed ambient. It is a wonderfull getaway from the busy streets outside. Topped usually with good jazz music.

Date of visit: December 2018
Thank Monica Q
Ricardo M, Gerente at Factory Steak and Lobster, responded to this reviewResponded 2 days ago

Dear Monica, We´re glad to know that you enjoyed the food and service in a relaxed ambient at Factory. Thanks for sharing your comments with us. Forward to welcome you soon. Best regard, Ricardo Menendez, General Manager.

Reviewed 2 weeks ago via mobile

Absolutely a great place to eat !! Good food !! Excellent service !! Turf and surf was amazing !! New York steak was also great !!

Date of visit: November 2018
Thank 569marioa
Ricardo M, Gerente at Factory Steak and Lobster, responded to this reviewResponded 3 days ago

Dear client, We´re glad that you enjoyed the food and the service of Factory. Thanks for sharing your comments. Forward to welcome you soon. Best regards, Ricardo Menendez, General Manager.

Reviewed 7 November 2018

Staying at the Intercontinental Multiplaza and feeling like a juicy steak or succulent lobster? No need to go far. Factory Steak and Lobster, one of three specialty restaurants in the hotel, will address all your needs. The menu is extensive, both for meat and seafood...More

Date of visit: November 2018
Thank robert_bos53
Ricardo M, Gerente at Factory Steak and Lobster, responded to this reviewResponded 3 weeks ago

Dear Robert, We´re glad that you enjoyed the menu of Factory. Thanks for sharing your comments, your opinion it´s very important for us. Hope your visit as soon. Best regards, Ricardo Menendez, General Manager.

Reviewed 12 September 2018 via mobile

Loved the service. It feels like family. Our favorite are the mussels and the steaks. Better to sit outside to enjoy the environment if the weather is nice.

Date of visit: September 2018
Thank Ximena L
Ricardo M, Gerente at Factory Steak and Lobster, responded to this reviewResponded 17 October 2018

Dear client, We´re glad that you enjoyed the food and the service of Factory. Thanks for sharing your comments, your opinion it´s very important for us. Hope your visit as soon. Best regards, Ricardo Menendez, General Manager.

Reviewed 24 August 2018

We had a lovely family dinner tonight, with excellent meat cuts, nice ambience, on the usual excellent service from Giovanni and the rest of the team. We enjoyed the food very much, and we pleased to say every time we come to this place, always...More

Date of visit: August 2018
Thank Avillalobos08
Ricardo M, Gerente at Factory Steak and Lobster, responded to this reviewResponded 17 October 2018

Dear client, We´re glad that you enjoyed the food and the service of Factory. Thanks for sharing your comments, your opinion it´s very important for us. Hope your visit as soon. Best regards, Ricardo Menendez, General Manager.

Reviewed 22 August 2018

Food was excellent every night, but did require a reservation. There was so much to choose from, it was a difficult choice.

Date of visit: August 2018
Thank bkidon
Ricardo M, Gerente at Factory Steak and Lobster, responded to this reviewResponded 23 August 2018

Dear client, We´re happy to know that you enjoyed the night at Factory. Thanks for sharing your comments, your opinion it´s very important. Hope your visit as soon. Best regards, Ricardo Menendez, Gerente General.

Reviewed 14 August 2018 via mobile

Beautiful place, food delicious but very pricey. We had appetizers: lobster/shrimp ceviche with avocado and lobster soup; and main course the chefs suggestion: ribeye and lobster tail with mushrooms and potatoes

Date of visit: July 2018
Thank Durishak
Ricardo M, Gerente at Factory Steak and Lobster, responded to this reviewResponded 17 August 2018

Dear Durishak, We are grateful with your comments. It is very important for us that our clients feel pleased as you did in Factory Restaurant. We hope your visit as soon. Best regards, Ricardo Menendez, General Manager.

Reviewed 25 July 2018 via mobile

This was the first night of our Tauck Costa Rica tour. It was awesome. Great food, lots of fun for a family environment. Juan Carlos was our waiter and he was second to none. Please ask for him by name because he is attentive, personable,...More

Date of visit: July 2018
1  Thank Brian V
Ricardo M, Gerente at Factory Steak and Lobster, responded to this reviewResponded 22 August 2018

Dear Brian, We are glad that you enjoyed the food and the service of Factory. Thanks for sharing your comments, your opinion it´s very important for us. Hope to see you as soon. Best regards, Ricardo Menendez, General Manager.

Reviewed 23 July 2018 via mobile

We ate here on the first evening of our Tauck Bridges tour of Costa Rica. The food was delicious and the service was excellent. Our waiter was entertaining and very attentive. I would highly recommend this for a large group. There were 11 of us...More

Date of visit: July 2018
Thank Pat P
Ricardo M, Gerente at Factory Steak and Lobster, responded to this reviewResponded 22 August 2018

Dear Pat, It´s a pleasure to know that you enjoyed the food and the service of Factory. Thanks for sharing your comments, your opinion it´s very important for us. Hope to see you as soon. Best regards, Ricardo Menendez, General Manager.

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Ask a question
Questions & Answers
jlm863
26 October 2016|
AnswerShow all 2 answers
Response from Eduard S | Property representative |
Dear jlm863, Some of our dishes do have coriander in it, but just alert the waiter when ordering so we will be extra careful with it. Hope you visit us very soon. Best Regards, Eduard Soler Food & Beverage Manager
0
Votes
MGG25
6 May 2015|
AnswerShow all 3 answers
Response from Ricardo M | Property representative |
Dear guest, unfortunatley we dont have any gluten free option on Factory, however, we have more options on The Market Restaunrat right next to Factory.
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$ 20 - US$ 45
Meals
Lunch, Dinner
Restaurant features
Waitstaff, Parking Available, Validated Parking, Valet Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Takeout, Reservations, Outdoor Seating, Seating, Highchairs Available, Accepts Credit Cards
Good for
Child-friendly, Special Occasion Dining, Kids, Business meetings, Groups, Romantic
Open Hours
Sunday
12:00 PM - 6:00 PM
Monday
11:59 AM - 3:00 PM
6:30 PM - 10:30 PM
Tuesday
11:59 AM - 3:00 PM
6:30 PM - 10:30 PM
Wednesday
11:59 AM - 3:00 PM
6:30 PM - 10:30 PM
Thursday
11:59 AM - 3:00 PM
6:30 PM - 10:30 PM
Friday
11:59 AM - 3:00 PM
6:30 PM - 10:30 PM
Saturday
6:30 PM - 10:30 PM
11:59 AM - 4:00 PM
Location and Contact Information
  • Address: Frente al Centro Comercial Multiplaza | Real InterContinental Hotel, Escazu 11856-1000, Costa Rica
  • Location: Central America  >  Costa Rica  >  Province of San Jose  >  San Jose Metro  >  Escazu
  • Phone Number: +506 2208 2145
  • E-mail
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