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Logan's Roadhouse

₹₹ - ₹₹₹American, , Steakhouse
5083 Pinnacle Sq, Trussville, AL 35235-3216
+1 205-655-7520
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Overview
  • Excellent15%
  • Very good34%
  • Average15%
  • Poor18%
  • Terrible18%
10 Aug 2017
“Dinner”
14 Jan 2017
“Dinners ”
Open Now
11:00 AM - 11:00 PMAll hours
CUISINES
American, Bar, Steakhouse
PRICE
₹₹ - ₹₹₹
RATINGS
Service
Food
Value
Atmosphere
LOCATION
5083 Pinnacle Sq, Trussville, AL 35235-3216
All Details
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JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (59)
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1 - 10 of 59 reviews

Reviewed 4 weeks ago via mobile

Came for supper with family. A hostess greeted and said she'll be right back. Six minutes later, no one else acknowledged us despite other servers making eye contact. They were not busy and I can see why.

Thank Heather P
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this reviewResponded 4 weeks ago

We're sorry to hear about your disappointing experience. Please know that we take your feedback seriously and we will be checking in with the store. Please give us a call at 1-844-6LOGANS, so we can follow up with your concerns. Thanks.

Reviewed 4 October 2017 via mobile

My husband and I were in town with a family member who was having surgery. We thoroughly enjoyed our meal and our server (Brandi) provided excellent service.

Thank Mollie D
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this reviewResponded 4 October 2017

We are happy to hear that you enjoyed, Mollie! Thank you for sharing your positive feedback. We hope to serve you again soon!

Reviewed 3 October 2017

This is my second visit to a Logan's Roadhouse in two weeks, with a very similar response. Took a while to get waited on and the service went downhill from there. 5 people in our party and only 4 of us got our meal together,...More

Thank Wayne H
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this reviewResponded 4 October 2017

We're sorry to hear we fell short of a great dining experience, Wayne. Please know that we take your feedback seriously and we will be checking in with the store. Please give us a call at 1-844-6LOGANS, so we can follow up with your concerns....More

Reviewed 31 August 2017

Logan's, even though being a chain restaurant, always manages to have quality food and great service. Their prices are very good. Always clean and neat.

Thank Gerald A
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this reviewResponded 1 September 2017

Thank you for taking the time to review your experience, Gerald. We hope to see you again soon!

Reviewed 28 August 2017 via mobile

My husband enjoyed the chicken that also had pineapple. Both salads qand bread were very good as usual. I had the half slab of ribs and they had a good smokey flavor and fell off the bone. The server was very courteous, pleasant and attentive.

Thank patricia b
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this reviewResponded 28 August 2017

Love to hear that! Thank you for taking the time to leave a review. We hope to see you again soon.

Reviewed 10 August 2017 via mobile

Had chicken and ribs combo with beans and salad, chicken was dry for the first time, ribs were very good, New beans with brisket in it was good, salad was a salad, would order again, hopefully chicken comes out like it should

Thank Kevin S
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this reviewResponded 11 August 2017

Hi, Kevin. We would like to follow up with you regarding your feedback. Please give us a call at 1-844-LOGANS.

Reviewed 6 May 2017 via mobile

We wanted steak so we overlooked the specials menu and ordered steak. I noticed after 2 sips of my happy hour margarita that my glass had lipstick on it. Nearly lost my lunch! Was brought another but really expected a gesture from management. Steaks were...More

Thank Ivey C
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this reviewResponded 7 May 2017

We're sorry to hear that your experience wasn't the best, and we will be looking into this for you, Ivey. Please give us a call at 1-844-6LOGANS, so we can follow up with your concerns. Thanks.

Reviewed 15 April 2017 via mobile

We eat here often enough and the food is generally good. The experience is always dependent on who you get as to the attentiveness and quickness of the server. I have celiac's disease and can eat at this Logan's without a problem as long as...More

Thank Alustryl
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this reviewResponded 16 April 2017

We're happy to hear that! Hope to see you again soon! :)

Reviewed 19 March 2017 via mobile

When here for lunch with my best friend and when the salad arrived there was hair in it. Sent it back and got a new one. Now while waiting it took so long to get a refill but soon as i put my hand on...More

1  Thank Sasha M
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this reviewResponded 21 March 2017

We're sorry to hear we fell short of a great dining experience. Please know that we take your feedback seriously and we will be checking in with the store. If you'd like us to follow up with you, please give us a call at 1-844-6LOGANS....More

Reviewed 24 February 2017 via mobile

In any town you can count on Logan's for good steaks, fresh salads and good sides. Service here was a little slow, as they seemed understaffed for the level of business, other than that, very good.

Thank Jim S
Logans_Roadhouse_Mgr, Customer Service at Logan's Roadhouse, responded to this reviewResponded 25 February 2017

Hi, Jim. We're happy to hear it! We hope to see you again soon.

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Television, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Kids, Child-friendly
Open Hours
Sunday
11:00 AM - 10:00 PM
Monday
11:00 AM - 10:00 PM
Tuesday
11:00 AM - 10:00 PM
Wednesday
11:00 AM - 10:00 PM
Thursday
11:00 AM - 10:00 PM
Friday
11:00 AM - 11:00 PM
Saturday
11:00 AM - 11:00 PM
Location and Contact Information
  • Address: 5083 Pinnacle Sq, Trussville, AL 35235-3216
  • Location: United States  >  Alabama (AL)  >  Trussville
  • Phone Number: +1 205-655-7520
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