juggernaut has lost its charm. Go with caution.
Over the past 1 year, I have been here for dinning on 3-4 occasions and all of these times, I have come back disappointed (just like today's experience).
What has been consistent over these past 3-4 bad...experiences is below:
1. The service is hell bent slow, slower than a sloth! If you order 3 or more dishes, they will come to your table one by one. So while 1 guest has started eating, the other guests are just staring at each other. The servers have to be reminded to bring the rest of the orders.
I don't get why servers don't understand that they are supposed to bring the tables orders out together. If we wanted to eat separately, we might as well go back to our own homes and eat there. Also, the chefs inside need to plan out the service of the dishes that they all go out in time.
2. Their AC on the 2nd floor just wasn't effective enough, esp today. Ironically, their AC on their glasshouse terrace was superb but on the 2nd floor, it was just urgh!
3. Their food temperature was average (be it for the hot or cold food). Sambar, rasams etc were room temperature and the coconut chutney, red chutney which should ideally be cold, was warm. Makes me doubt their hygiene in the kitchen, if they leave it outside and not keep it in the fridge.
Sadly, I really have to scratch my head to think about something good about Juggernaut. Is it their downfall?More