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Av. Pachacuteq No. 204, Aguas Calientes, Peru
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17 Reviews from our TripAdvisor Community

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Showing 11: English reviews
Long Beach, New York
Level Contributor
310 reviews
168 restaurant reviews
common_n_restaurant_reviews_1bd8 135 helpful votes
4 of 5 bubbles Reviewed 24 January 2015

Just as other reviewers have mentioned, we had a 20% service charge added to out bill, but that seems to be the norm everywhere and did not bother us greatly, especially since that is what we would have tipped anyway. On the other hand, portions were on the smaller side and, since we were about to take the IncaRail back... More 

Helpful?
Thank Clubess1
Brooklyn, New York
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 23 December 2014

Really dishonest place. Waited for an hour for the food and then, they had the balls to add 20% service charge to the bill.

Helpful?
Thank MargLam
Level Contributor
3 reviews
1 of 5 bubbles Reviewed 14 November 2014

Food was not bad but when the bill came they added 20% to the total like all the other review mentioned. We didn't know until we got their Wi-Fi and looked up TripAdvisor! When we asked what it was for, they first said it was a service tax. But they can give us a discount on it. So they lowered... More 

Helpful?
Thank Janet S
London
Level Contributor
104 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
1 of 5 bubbles Reviewed 17 October 2014 via mobile

These guys will lure people in with 4 for 1 offers or discounted mains and then apply random fees on the bill. In our case 25% additional 'service' charge which we argued down to 15%. Do not go here. They should feel ashamed that they portray Peru in this way. They shouldn't be allowed to call themselves Peruvian.

Helpful?
Thank bobdog343434
Yeovil, United Kingdom
Level Contributor
647 reviews
340 restaurant reviews
common_n_restaurant_reviews_1bd8 417 helpful votes
3 of 5 bubbles Reviewed 7 May 2014

Had lunch here. We enjoyed it. Service was good and so was the food. All prices were higher here in Aquas Calientes than the rest of Peru and this was no exception. They also added a service charge at the end of the bill before the total which isn't a problem if you noticed it.

Helpful?
Thank Linda H
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 3 December 2013 via mobile

This place is complete garbage. Food is awful and the worst service I've ever experienced at a restaurant. And they charge a 20% service fed like a tip! When we asked for our change, they paid us 40 soles ALL IN COINS! Horrible impression on Peru. This country is a wonderful place and everywhere we met nice people and are... More 

Helpful?
Thank GabrielafromSF
British Columbia
Level Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 6 September 2013 via mobile

Hard to know where to start. We didn't read the previous reviews/warnings, unfortunately. Everything said before is true and happened to us, though we didn't eat the food. We were there during shoulder season so all restaurants were hustling for business. All had a happy hour where a few select drinks were available for 4/S 20, including a snack. This... More 

Helpful?
1 Thank BCBrad
Piacenza, Emilia-Romagna, Italy
Level Contributor
5 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 3 September 2013

This restaurant was terribly expensive (in line with most of Machu Picchu I must say), but the food was not nice at all (the soup and sauces seemed to come out of a packet) and the service was non-existent. The "waiters" spent all their time chatting to each other and looking onto the street for more custom rather than looking... More 

Helpful?
1 Thank A-M-A-N-D-A-457
Miami, Florida
Level Contributor
83 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 72 helpful votes
2 of 5 bubbles Reviewed 31 May 2013

We went to eat lunch on May 30, 2013 and first had to wait 30 minutes to be served ´(we ordered 3 ham and cheese sandwiches and 1 ham and cheese omelette). When it came time to pay I chose to use a credit card. The waitress told me their internet system was down. I told her they should post... More 

Helpful?
3 Thank JeanMiami
1 review
common_n_restaurant_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 4 May 2013

That was the worst experience I've had in Peruwian restaurant. Apparently we were not the perfect guest ordering just drinks. When waitress realized we wouldn't order anything to eat (out of their overpriced meals), she became rude and...turned the WiFi router off (as she realized we were actively using Internet). When asked why would she do it, she said: "it's... More 

Helpful?
4 Thank MarcinTraveler

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Restaurant Details

Rating summary
  • Food
    2.5 of 5 bubbles
    Service
    2 of 5 bubbles
  • Value
    2 of 5 bubbles
    Atmosphere
    2.5 of 5 bubbles
Cuisine
Peruvian, South American
Meals
Lunch
Restaurant features
Seating, Waitstaff
Location and Contact Information
  • Address: Av. Pachacuteq No. 204, Aguas Calientes, Peru
  • Location: South America  >  Peru  >  Cusco Region  >  Sacred Valley  >  Aguas Calientes

Questions & Answers

Questions? Get answers from Apu Qoyllur Rit'i staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?