I am a frequent customer here in Kodaikanal. The staff also knows me very well for the past 6 years and knows my delivery location very well. But for confirmation phone call, a staff member called me and started to speak very rudely and disrespectfully....He started to question me in an impolite, audacious and discourteous way. This is highly unacceptable and it is the worst ever customer experience and overall satisfaction. Because of the high amounts of ego present in the staff member I developed a aversion towards buying from the store anymore.More