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Brock's at Ross Bridge

4000 Grand Ave, Renaissance Birmingham Ross Bridge Golf Resort & Spa, Birmingham, AL 35226
+1 205-916-7677
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Overview
  • Excellent52%
  • Very good25%
  • Average14%
  • Poor7%
  • Terrible2%
Travellers talk about
“brunch” (5 reviews)
“sticky buns” (2 reviews)
Open Now
17:30 - 21:00All hours
CUISINES
American, Mediterranean, Gluten Free Options
PRICE
₹₹ - ₹₹₹
RATINGS
Service
Food
Value
Atmosphere
LOCATION
4000 Grand Ave, Renaissance Birmingham Ross Bridge Golf Resort & Spa, Birmingham, AL 35226
All Details
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50
Reviews (113)
Traveller rating
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1 - 10 of 113 reviews

Reviewed 6 days ago

We stayed at Ross Bridge for my wife's birthday and ordered a package that got spa treatments and two breakfast vouchers. The food was delicious and did not taste like a buffett.

Thank Graham M
Reviewed 4 weeks ago via mobile

We had a very good German style dinner in the restaurant. The food was great as well as the presentation. However, the service was sorely lacking. We never were asked if we needed anything (drinks etc) so we had to hunt down our waiter every...More

Thank Brad N
Rick S, General Manager at Brock's at Ross Bridge, responded to this reviewResponded 4 weeks ago

Dear "Service PLEASE!!!" Thank you for providing us with feedback of your recent experience here at Ross Bridge. We are sorry to hear that we left you with such a negative impression of our restaurant and service. We appreciate you bringing this to our attention...More

Reviewed 1 June 2017

Not a memorable eating experience at all. Food and service was average. Would not return. Prices were fair.More

Thank galfromthedale
Rick S, General Manager at Brock's at Ross Bridge, responded to this reviewResponded 2 June 2017

Dear "Nothing Special Here" Thank you for providing us with feedback of your recent experience here at Ross Bridge. We sincerily apologize for the negative impression to which you were left. All feedback from our guests comes from a wealth of knowledge and is therefore...More

Reviewed 29 May 2017

The food was okay my guest and I ate there several times during our stay. We were looking for more selections on the menu. The Shrimp & Grits were cold and the Pecan Pie could have been heatedMore

Thank Brenda B
Rick S, General Manager at Brock's at Ross Bridge, responded to this reviewResponded 1 June 2017

Brenda B, thank you for the feedback you have given us regarding your dining experience. These details have been shared with our food and beverage management team for their review and consideration. We appreciate you and your party's business and look forward to hosting you...More

Reviewed 24 May 2017

Wifey-poo and I were in Birmingham for a night and decided to check out Ross Bridge at dinner time. We were greeted very warmly at the door of the resort after leaving the car with the valet. We moseyed to Brocks, and asked to be...More

Thank hamiltonc3
Rick S, General Manager at Brock's at Ross Bridge, responded to this reviewResponded 26 May 2017

Dear "Nice outdoor dining experience", Thank you for taking the time to inform us of your recent stay. We appreciate your positive comments but we are disappointed to hear of your poor experience at Brock's and lack of customer service that you received. We sincerely...More

Reviewed 22 May 2017 via mobile

The food is excellent and selection at the buffet is vast and I would give at least an average rating based on it alone but the service is severely lacking. The wait staff is inept, unsmiling and slow. Not what you would expect at such...More

Thank Danielleinbham
Rick S, General Manager at Brock's at Ross Bridge, responded to this reviewResponded 24 May 2017

Dear "Breakfast" Thank you for taking the time to inform us of your recent stay at the Renaissance Ross Bridge Golf Resort & Spa. We are saddened to hear about the frustration you encountered during your time with us and we sincerely apologize for any...More

Reviewed 17 May 2017

We only got to eat at Brock's for breakfast, as they were closed the 2 evenings we stayed at the Renaissance. It was by far the most high quality buffet I have ever enjoyed.

Thank Susan P
Reviewed 15 May 2017

I knew it would be crowded for Mother's Day brunch but apparently Brock's wasn't prepared for the number. Don't know why they didn't do reservations. 1-The waiting area is too small. 2-Overflow seating in the ballroom but folks had to weave through the crowd w/their...More

Thank Sydney S
Rick S, Manager at Brock's at Ross Bridge, responded to this reviewResponded 16 May 2017

Dear “Mother’s Day Brunch-Don’t go!” Thank you for taking the time to provide us with details of your recent visit to Ross Bridge. We are very sorry to hear of the unpleasant experience you encountered at Brock’s. We completely understand your frustration and sincerely apologize...More

Reviewed 13 May 2017

Excellent dining experience while at Ross Bridge, not very pricey, but very relaxed atmosphere and the food and service was great!

Thank starry943
Reviewed 8 May 2017

The food was excellent, staff friendly. I highly recommend the breakfast buffet, which is served daily.

Thank nissajo
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Ask a question
Questions & Answers
showse53
19 December 2016|
Answer
Response from Traveler T | Reviewed this property |
I do not know the answer to your question. Sorry, I cannot be more helpful.
0
Votes
srandazzo32
5 June 2016|
AnswerShow all 2 answers
Response from motherofthebride23 | Reviewed this property |
I am sorry, I don't know. We had a grandbaby with us and thus we did not order anything for her. Just call and I know they will answer any questions you may have.
0
Votes
bejulisa15
17 April 2016|
AnswerShow all 4 answers
Response from Eddie M | Reviewed this property |
not sure
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$ 20 - US$ 25
Meals
Breakfast, Dinner, Brunch
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Valet Parking, Wheelchair Accessible, Serves Alcohol
Good for
Groups, Business meetings, Special Occasion Dining, Child-friendly
Open Hours
Sunday
06:30 - 11:00
Monday
06:30 - 11:00
Tuesday
06:30 - 11:00
17:30 - 21:00
Wednesday
06:30 - 11:00
17:30 - 21:00
Thursday
06:30 - 11:00
17:30 - 21:00
Friday
06:30 - 11:00
17:30 - 22:00
Saturday
06:30 - 11:00
17:30 - 22:00
Location and Contact Information
  • Address: 4000 Grand Ave, Renaissance Birmingham Ross Bridge Golf Resort & Spa, Birmingham, AL 35226
  • Location: United States  >  Alabama (AL)  >  Birmingham
  • Phone Number: +1 205-916-7677
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