The food here is usually good but the customer service is Terrible they are always under staffed and if they are staffed they are not Trained. It is been this way 90 percent of the time. It takes a lot for me to write a...More

Been to Ruby Tuesday's after many years. Have gone to the one near Kent OH and pleasantly surprised with well presented and good tasting food Today in Aurora Oh. Surprised to see few non- meat items on menu (it is a non- meat Friday for...More

My husband and I along with another couple visited this restaurant today, although I had a bad experience on a prior visit. Last visit, no heat, refused to offer hot beverages as a curtesy to customers. I ask at least 4 times to speak to...More

I always enjoy the salad bar at RT. Everything seems fresh and I like the variety. I would say this salad bar was so so.. and then everything else was poor. The salad bar was not restocked and it was very messy. Most things I...More

Went to celebrate our anniversary. No celebration this time. Waiter is a good description for our server. We waited for him to take our order. Waited 10 minutes for drinks to arrive after waiting for drink order to be taken. Waited for entrees to be...More

Their well-stocked salad bar with a wide variety of treats and their bourbon salmon (stated to be fresh cut in-house) are special treats, exceptional, really, for a chain restaurant.

We have been to other Ruby Tuesdays and have typically enjoyed our food - but not this time. Dry ribs, tasteless shrimp, onion rings were terrible. Service was adequate. The restaurant was empty for Sunday brunch - especially with several big churches around it. I...More

We ate here before shopping. What was supposed to be a quick dinner of appetizers turned into two hours. The restaurant wasn't clean. They seemed short handed, and service was slow. The food was bad and one of the appetizers had to be sent back....More

Love the salad bar. The wait staff is inconsistent and needs training. When I order the salad bar with additional add-on sides, there's no consistency. Sometimes I'm told I can choose from the premium sides and sometimes I'm told there's a charge for the premium...More

This is not my favorite inexpensive restaurant due to inconsistent wait staff. Its fine for a quick bite