I enjoy Fire & Ice because of the band, the waitress girls, the security guys and the owner. It is the place to go when all other things are slowing down and most evenings it can generate a real vibe, especially when the band and...DJ are in full swing. Recently the attitude of certain bar staff has created a number of disturbing incidents. Most recently observing a bar staff arguing with a customer over mistakes made by his own staff, silly mis-communication mistakes that should not be put back on a customer, especially a customer that is a regular and has a number of associates that are also regular customers. It was very disappointing, and the approach to customer management being one of threatening a customer by suggesting they go out and settle the disagreement in a fight on the street. Seriously not professional and not smart. Needs to be addressed and quickly before more customers, especially the regulars find themselves letting their feet do the talking.More