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Essence Restaurant

Certificate of Excellence
₹₹ - ₹₹₹
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Jalan Sultan Ismail | Sheraton Imperial Kuala Lumpur Hotel, Kuala Lumpur 50250, Malaysia
+60 3-2717 9900
Website
Today
06:30 - 00:30
Open now
All hours
Hours:
Sun - Sat 06:30 - 00:30
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87 Reviews from our TripAdvisor Community

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Showing 78: English reviews
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 4 weeks ago via mobile

The food was terrible, the buffet was less choices and even the choices I ate tasted terrible. I had the rosemary lamb it was so dry and tasteless. I was totally disappointed a 5 star hotel has such a bad food like this. The ambience was great but honestly the food is just terrible. The only thing I could eat... More 

Helpful?
1 Thank Rebecca L
SIKLManagement, Director of Culinary, Restaurant & Bar at Essence Restaurant, responded to this review

We are surprised to hear of feedback on Essence restaurant as generally we always get great comments, we will definitely look into it analyse what went wrong. We hope that you would give us a chance to serve you better next time. Sincerely, Rajesh Kanna Director of Culinary, Restaurant & Bar More 

Dubai, United Arab Emirates
Level Contributor
73 reviews
60 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 25 October 2016

This is where I broke my vow to not have breakfast in any hotel on this trip. I wanted to save my appetite for as much street food as I could, but the variety here was just too tempting to pass on, as they had something for everyone. Whether you wanted a continental breakfast or an oriental one, these folks... More 

Helpful?
Thank Passmethedimsum
Singapore, Singapore
Level Contributor
20 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 18 October 2016

One of the rare hotel breakfast that still serves freshly squeezed juices. Lovely staff who does that in the juice station. I would love to see a more variety of fruits like mango, dragonfruit, papaya, not just the regular apples, rockmelon and watermelon. The bread section is also rather lacking compared to Westin. The salad section is rather sad looking... More 

Helpful?
Thank LaiLaiYeong
SIKLManagement, Director of Culinary, Restaurant & Bar at Essence Restaurant, responded to this review

We also appreciate your valuable feedback which we will continuously strive to bring a better value of our service delivery by providing more variety and better quality of our food and beverage service for you to enjoy on your next visit. Sincerely, Rajesh Kanna Director of Culinary, Restaurant & Bar More 

Shah Alam, Malaysia
Level Contributor
10 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 18 October 2016 via mobile

My wife and I invited a few friends and their children to a weekend buffet lunch. They were delighted with the ambience, the selection, the fare and the cuisine. And so were we ourselves. However, I would have liked the experience even more intensely had the range of beverages gone beyond just tea and coffee.

Helpful?
Thank smali2016
SIKLManagement, Director of Culinary, Restaurant & Bar at Essence Restaurant, responded to this review

Thank you for your feedback. We will strive to offer the highest quality of food and work on introducing some more creative dining experience, so when you return you will have more options. Sincerely, Rajesh Kanna Director of Culinary, Restaurant & Bar More 

Kuala Lumpur, Malaysia
Level Contributor
86 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 62 helpful votes
5 of 5 bubbles Reviewed 11 September 2016

My wife and partake the buffet spread at Essence using my credit card. They had a huge buffet spread and they even had my favorite of all buffet, the choc fountain. We spent a full two hours just feeding off all the 6 separate food islands. A bit overpriced without my credit card but definitely well-spent money.

Helpful?
1 Thank Muzzil
SIKLManagement, Director of Culinary, Restaurant & Bar at Essence Restaurant, responded to this review

Thank you for your comment regards to Essence restaurant. We hope to see you again soon ! Sincerely, Rajesh Kanna Director of Culinary, Restaurant & Bar More 

1 review
4 of 5 bubbles Reviewed 7 August 2016

I thought the deco was a bit dated, it didn't live to my expectation. Was it the lighting? Just didn't enjoy the ambiance there. However, the crews were friendly. Chatted with few chefs there and they told us about the food available at their respective stations. If you intend to dine in, you will be spoiled with plethora of choices... More 

Helpful?
Thank Mon L
SIKLManagement, Director of Culinary, Restaurant & Bar at Essence Restaurant, responded to this review

Thank you for your comment and we certainly hope to welcome you back in the future. Sincerely, Rajesh Kanna Director of Culinary, Restaurant & Bar More 

2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 28 July 2016

booked table for families gathering of 8 pax adult with 1 children and 1 infants. the hall was so empty, when scouting around the buffet spread you will certainly shocked and disappointed. Seafood bar : only fresh cold prawn, limited mussels, tasteless crab is serving, not even see fresh oyster, worst seafood bar in 5 star hotel. sushi bar: low... More 

Helpful?
1 Thank chi-natsu_ng
SIKLManagement, Director of Culinary, Restaurant & Bar at Essence Restaurant, responded to this review

Please accept our apologies for the shortfalls in service you experienced at our Essence Restaurant, I addressed your comments with the Food and Beverage Team to ensure that our usual high standards of service are maintained. Sincerely, Rajesh Kanna Director of Culinary, Restaurant & Bar More 

Level Contributor
25 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 15 June 2016 via mobile

With a long history of multiple awards, Sheraton Imperial Kuala Lumpur Hotel offers patrons a luxurious visit. And with over 300 rooms, one of the Best Spa Experience in Malaysia and 4 restaurants set amidst glamorous Moorish architecture and grand fittings, clienteles will be guaranteed of a memorable stay. This month, in conjunction with the Muslim fasting month, Sheraton Imperial... More 

Helpful?
Thank Angeline O
Petaling Jaya, Malaysia
Level Contributor
213 reviews
107 restaurant reviews
common_n_restaurant_reviews_1bd8 67 helpful votes
4 of 5 bubbles Reviewed 30 May 2016

The lunch spread is extensive with a comprehensive range of choices. we had Japanese, Salad and a Starters bar, Noodle station, Indian corner, with a buffet line for continental food. The dessert corner was good. The Japanese was of good value with sushi and sashimi. They had prawns, mussels and crabs as cold starters. The crab was heading south as... More 

Helpful?
Thank Travelfather59
Sydney, Australia
Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 25 April 2016

The fact that you could get a reservation on a Sat night with little notice should have been a warning for us not to have gone to Essence last weekend. The choices were limited, food was cold and dried even though we were the first customers there. The place was empty which would explain why they didn't have much variety... More 

Helpful?
1 Thank feingap
SIKLManagement, Director of Culinary, Restaurant & Bar at Essence Restaurant, responded to this review

Please accept our apologies for the shortfalls in service you experienced at our Essence Restaurant, I addressed your comments with the Food and Beverage Team to ensure that our usual high standards of service are maintained. Sincerely, Rajesh Kanna Director of Culinary, Restaurant & Bar More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$ 38 - US$ 150
Cuisine
Chinese, Asian, Malaysian, International, Halal
Meals
Breakfast, Lunch, Dinner
Restaurant features
Reservations, Seating, Parking Available, Validated Parking, Buffet, Waitstaff, Highchairs Available
Good for
Child-friendly, Groups
Open Hours
Sunday
06:30 - 00:30
Monday
06:30 - 00:30
Tuesday
06:30 - 00:30
Wednesday
06:30 - 00:30
Thursday
06:30 - 00:30
Friday
06:30 - 00:30
Saturday
06:30 - 00:30
Location and Contact Information
  • Address: Jalan Sultan Ismail | Sheraton Imperial Kuala Lumpur Hotel, Kuala Lumpur 50250, Malaysia
  • Location: Asia  >  Malaysia  >  Wilayah Persekutuan  >  Kuala Lumpur
  • Phone Number: +60 3-2717 9900
  • This restaurant is at Sheraton Imperial Kuala Lumpur Hotel

Questions & Answers

Questions? Get answers from Essence Restaurant staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?