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Hard Rock Cafe

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Groud Floor , Concorde Hotel, 2 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
+60 3-2715 5555
Website
Today
11:30 - 01:30
Closed now
All hours
Hours:
Sun - Thu 11:30 - 01:30
Fri - Sat 11:30 - 02:00
More Info
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878 Reviews from our TripAdvisor Community

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Showing 668: English reviews
Level Contributor
3 reviews
5 of 5 bubbles Reviewed yesterday NEW

I went there for lunch and stayed till 6pm enjoying live bands performances, local artist and international artist as well. It was a closed event and the atmosphere was great. I had Black Pepper Steak, some Grilled Salmon but their Seafood Alfredo Spaghetti is my favorite. Will totally come again for the food and vibes.

Helpful?
Thank FazidahJaafar
Singapore, Singapore
Level Contributor
23 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 5 days ago NEW

We had a good time here. I was here with my family. The choice of food is catered to everyone including the kids. Taste wise, no complaints. We ordered the barbecue chicken, caesar salad, chicken wings and extra fries for the kids. For desserts, we shared a mud pie. I've to specially mention that their mud pie is simply delicious!... More 

Helpful?
Thank AnonyAdvisor
Level Contributor
16 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

We went there because we were craving western food. Our Burgers and chickenwings were very good, and the fries were some of the best i have had in Asia so far! The desert was also very nice. Recommendable.

Helpful?
Thank Simon M
London, United Kingdom
Level Contributor
90 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 51 helpful votes
3 of 5 bubbles Reviewed 1 week ago

How can Hard Rock Cafe pins cost so much in Malaysia? That aside, this was a good example of a Hard Rock cafe with the familiar menu and all well cooked an presented. One area that Hard Rocks usually excel is in their customer service, but sadly in KL this was mixed at best. I didn't seem to keep the... More 

Helpful?
Thank Paul C
Honolulu, Hawaii
Level Contributor
58 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

I came in with the family for a drink and a dinner. We order appetizer and drinks to enjoy them and then waited for the server to come back for our dinner order. After over 30 minutes of waiting we finally had asked somebody to come back to the table to take our order. The server that originally served our... More 

Helpful?
1 Thank Outn21
norghani, Manager at Hard Rock Cafe, responded to this review

Dear Outn21, Thank you for taking the time to review your dining experience at Hard Rock Café Kuala Lumpur. We are so sorry that you felt the service was not up to par since you have to get another waiter to take your order. We will be using your review as an example in upcoming staff training so that our... More 

Kuala Lumpur, Malaysia
Level Contributor
18 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 1 week ago

We sat at the bar during happy hours. Ordered the beef nachos which was alright. Tried several cocktails. Bartenders were friendly and attentive. Atmosphere were lively and warm. Environment and furniture are old and seasoned. Downside: Rather pricey for happy hours in comparison to other bars, cafes and restaurants around KL. Verdict: I will not return for their happy hours.... More 

Helpful?
Thank sulinegg
norghani, Manager at Hard Rock Cafe, responded to this review

Dear sulinegg, Thank you very much for the positive comments. We work hard to offer good food and friendly service. In terms of the pricing, our happy hour are priced at a level competitive to similar kind of establishments and also to other Hard Rock Cafe. Last but not least, thank you for your continuous support to our brand. Best... More 

Subang Jaya, Malaysia
Level Contributor
248 reviews
183 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
3 of 5 bubbles Reviewed 1 week ago via mobile

They served char koay teow, a local Penang street food, in Hard Rock Cafe. Like any hotel's kitchen the serving is huge (comes with the price) with medium side prawn. This version comes with chilli padi, hence be careful, as my Indonesian colleague found it too spicy hot. Tasty very ordinary. But this place is good for birthday celebrations, says... More 

Helpful?
Thank meaningremission
norghani, Manager at Hard Rock Cafe, responded to this review

Dear meaningremission, Thank you for taking the time to write your comment on us. We appreciate your comments and hope we will have a chance to meet you again soon at the Cafe. Best regards, Management of Hard Rock Cafe Kuala Lumpur More 

Kuala Lumpur, Malaysia
Level Contributor
406 reviews
115 restaurant reviews
common_n_restaurant_reviews_1bd8 215 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

Late night dinner and have Delicious Tandoori Spiced Chicken Burger. Big portion, juicy, spicy and very tasty. Worth every penny spend here.

Helpful?
Thank Ragu88
norghani, Manager at Hard Rock Cafe, responded to this review

Dear Ragu88, Thank you for the awesome review. We are glad that you enjoyed the Tandoori Chicken Burger at Hard Rock Cafe Kuala Lumpur and we sure can't wait till you visit us again. Best regards, Management of Hard Rock Cafe Kuala Lumpur More 

Hanoi, Vietnam
Level Contributor
15 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

The dishes to share are very good. There is a good local band singing in English. The dishes to share taste good. It is located very near to the Monorail station Bukit Nana and next door to Concorde Hotel. Unfortunately, the air-conditioning was very cold and one of my colleagues and me catch a cold.

Helpful?
Thank fdiazrod2016
norghani, Manager at Hard Rock Cafe, responded to this review

Dear fdiazrod2016, Thank you for your review. We are sorry that you had to endure the cold air-condition. Customers can actually inform the manager on duty to adjust the air-condition if it is too cold. We hope to welcome you again at Hard Rock Cafe Kuala Lumpur Best regards, Management of Hard Rock Cafe Kuala Lumpur More 

Brisbane, Australia
Level Contributor
271 reviews
86 restaurant reviews
common_n_restaurant_reviews_1bd8 89 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

Another good example of the Hard Rock brand. Good atmosphere, great food, excellent staff. If you are visiting KL and enjoy what the brand has to offer I recommend a visit. Priced as expected.

Helpful?
Thank TravellingManOz
norghani, Manager at Hard Rock Cafe, responded to this review

Dear TravellingManOz, Thank you very much for your 5 star review. We will make sure to pass on your kind words to our team. You Rock! Warm regards, Management of Hard Rock Cafe Kuala Lumpur More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$ 15 - US$ 20
Cuisine
Malaysian, South American, Bar
Meals
Lunch, Dinner, Drinks
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations
Good for
Groups, Special Occasion Dining, Kids, Bar Scene, Child-friendly
Open Hours
Sunday
11:30 - 01:30
Monday
11:30 - 01:30
Tuesday
11:30 - 01:30
Wednesday
11:30 - 01:30
Thursday
11:30 - 01:30
Friday
11:30 - 02:00
Saturday
11:30 - 02:00
Location and Contact Information
  • Address: Groud Floor , Concorde Hotel, 2 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
  • Location: Asia  >  Malaysia  >  Wilayah Persekutuan  >  Kuala Lumpur
  • Phone Number: +60 3-2715 5555
Description
No difference from any other Hard Rock Cafe's around the world, Hard Rock Cafe Kuala Lumpur is here to bring and serve delicious wholesome American food, desserts as well as specialty cocktails. Over the years, the menu has remained largely the same but is always improving. Some of Hard Rock Cafe Kuala Lumpur's signature dishes include Hard Rock Nachos, HRC's Famous Fajitas, Jumbo Combo and its famous Legendary Burgers with all kinds of relishes. Topping the menu is its outrageous desserts including HRC Hot Fudge Brownie, Mud Pie, HRC's Signature Ice Cream and thick superlicious blended shakes. In addition to the traditional Hard Rock Cafe menu, there is also a selection of local flavors.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hard Rock Cafe and other visitors
5 questions
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Questions? Get answers from Hard Rock Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?