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Hard Rock Cafe

Groud Floor , Concorde Hotel, 2 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
+60 3-2715 5555
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Overview
  • Excellent27%
  • Very good45%
  • Average19%
  • Poor6%
  • Terrible3%
Travellers talk about
“burger” (80 reviews)
“fajitas” (12 reviews)
“beef” (8 reviews)
Closed Now
All hours
CUISINES
Malaysian, South American, Bar, Pub, Vegetarian Friendly
PRICE
₹₹ - ₹₹₹
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Groud Floor , Concorde Hotel, 2 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
All Details
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50
JPMiles / Payback Arrow
Reviews (1,049)
Traveller rating
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1 - 10 of 800 reviews

Reviewed yesterday

The thing about Hard Rock Cafe (and I've been to a few) is that the standard of the food, drink and service is consistent wherever you go and Hard Rock Cafe KL is no different. The choice of food is good, the drinks promotions are...More

Thank Charlie H
Reviewed yesterday

The Hard Rock Cafe in Kuala Lumpur is next to the Concorde Hotel and can be accessed without leaving the hotel. The food is pretty much the same as all the others, which is excellent as are the drinks and milkshakes. The location is alright,...More

Thank SurfingWild
Reviewed 3 days ago

Saturday afternoon for lunch. Not so many people. Had the cobb salad which is aleays good. The service was OK.

Thank Jerry D
Reviewed 3 days ago

This was my third visit to Hard Rock Café, and once again, the food was very good. Since last time, we've got a second child, and both of them were treated with the coloring crayons and paper. Still a shame that you can't sit inside...More

Thank Laggeman
Reviewed 1 week ago

My wife doesn't eat meat , but the menu had some other choices for her and i wanted a burger , after several days eating asian food . And here we both had a nice surprise , when my wife ordered "Curry Laksa" . Great...More

Thank PNMG
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded 6 days ago

Dear PNMG, Many thanks for penning such a great review of your experience at Hard Rock Cafe Kuala Lumpur. We will continue to provide awesome customer service and quality food and hope to welcome you again at Hard Rock Cafe Kuala Lumpur. Warm regards, Management...More

Reviewed 2 weeks ago via mobile

Visited a few of these chains around the world, and whilst not the worst, it rather lacked the atmosphere of a few of the others. Food was delivered promptly, and staff were extremely polite, so no complaints there. I guess it’s the limitations of it...More

Thank Toby M
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Dear Toby, We appreciate and thank you for taking the time to comment your dining experience with us. We will forward your comment to the chef and hope to see you again at Hard Rock Cafe Kuala Lumpur. Best regards, Management of Hard Rock Cafe...More

Reviewed 3 weeks ago via mobile

Good food and good staff. The night we went there was a live band which were good. Only drawback - smoking at the bar. Seems so alien coming from the uk where this is not allowed.More

Thank Jackie_D_Fl
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Dear Jackie_D_Fl, We are very concern with our guest satisfaction and sincerely apologise for the smoke that you have encountered from the bar area. Thank you for the positive comments on our food, service and band. We do hope we will have a chance to...More

Reviewed 4 weeks ago

I was there to meet up an old buddy and for drinks and lunch. Staffs were very helpful. Friendly and had style in service . Yes I would return again when I am next in KL for sureMore

Thank baliprince
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago

Dear baliprince, Thank you for awarding us 5-stars and your wonderful comments of Hard Rock Cafe Kuala Lumpur. Last but not least, thank you for your continuous support to our brand, HARD ROCK whilst our team will be overwhelmed when I share your comments with...More

Reviewed 4 weeks ago via mobile

A few months back, I revisited the hustle and bustle of Malaysia’s capital city, Kuala Lumpur and without any hesitation, I checked into the Concord Hotel off Sultan Ismail Road. One of the reason why I’m putting up here is because of the American franchise...More

Thank RosmanAli
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago

Dear RosmanAli, Thank you for taking the time to write your comment on us and we are glad to know that you enjoyed your visit especially with the memorabilia and our burgers. We are very concern with our guest satisfaction and sincerely apologise for the...More

Reviewed 4 weeks ago

As you can expect from the HRC chain, this one ticks all the boxes. Place is great fun, very much alive AND very biker friendly! Special Harley Parking on front of the HRC. The food is good, prices are pretty much high and the drinks...More

Thank Pieter D
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago

Dear Pieter D, Many thanks for penning such a great review of your experience at Hard Rock Cafe Kuala Lumpur. We sincerely apologise for the smoke that you have encountered during your visit. We hope this will not mar your expectations of our cafe and...More

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Ask a question
Questions & Answers
Edd W
30 August 2017|
Answer
Response from norghani | Property representative |
Hi Edd, First drink charge only apply on Friday & Saturday night after 10.00pm if you only come to watch the live band. If you come early for dinner, there will be no charge. On behalf, Management of Hard Rock Cafe Kuala... More
0
Votes
eila1995
27 August 2017|
AnswerShow all 6 answers
Response from norghani | Property representative |
Please call the cafe at 03-27155555
0
Votes
poshn
23 October 2016|
AnswerShow all 2 answers
Response from norghani | Property representative |
Hi Poshin, I am not sure. Maybe you can send your inquiry direct to Hard Rock Cafe Madrid
1
Vote

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$ 15 - US$ 20
Meals
Lunch, Dinner, Drinks
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations, Accepts Credit Cards
Good for
Special Occasion Dining, Groups, Child-friendly, Bar Scene, Kids
Open Hours
Sunday
11:30 AM - 1:30 AM
Monday
11:30 AM - 1:30 AM
Tuesday
11:30 AM - 1:30 AM
Wednesday
11:30 AM - 1:30 AM
Thursday
11:30 AM - 1:30 AM
Friday
11:30 AM - 2:00 AM
Saturday
11:30 AM - 2:00 AM
Location and Contact Information
  • Address: Groud Floor , Concorde Hotel, 2 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
  • Location: Asia  >  Malaysia  >  Wilayah Persekutuan  >  Kuala Lumpur
  • Phone Number: +60 3-2715 5555
  • E-mail
Description
No difference from any other Hard Rock Cafe's around the world, Hard Rock Cafe Kuala Lumpur is here to bring and serve delicious wholesome American food, desserts as well as specialty cocktails. Over the years, the menu has remained largely the same but is always improving. Some of Hard Rock Cafe Kuala Lumpur's signature dishes include Hard Rock Nachos, HRC's Famous Fajitas, Jumbo Combo and its famous Legendary Burgers with all kinds of relishes. Topping the menu is its outrageous desserts including HRC Hot Fudge Brownie, Mud Pie, HRC's Signature Ice Cream and thick superlicious blended shakes. In addition to the traditional Hard Rock Cafe menu, there is also a selection of local flavors.
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