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Hard Rock Cafe

Groud Floor , Concorde Hotel, 2 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
+60 3-2715 5555
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Overview
  • Excellent27%
  • Very good44%
  • Average20%
  • Poor6%
  • Terrible3%
Travellers talk about
“burger” (115 reviews)
“fajitas” (11 reviews)
Open Now
All hours
CUISINES
Malaysian, South American, Bar, Pub, Vegetarian Friendly
PRICE
₹₹ - ₹₹₹
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Groud Floor , Concorde Hotel, 2 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
All Details
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Reviews (1,015)
Traveller rating
Traveller type
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1 - 10 of 776 reviews

Reviewed 3 days ago

This was my first visit to a Hard Rock Cafe and it was OK, but nothing special and different to any other restaurant selling burgers. I had a chicken caesar salad that again was uninspiring...no anchovies and the parmesan cheese was grated and not finely...More

Thank Krystyna F
Reviewed 4 days ago via mobile

Whenever we go away we always look for a Hard Rock Cafe and again the one in KL did not disappoint us, service was excellent with attentive staff. Food was cooked to our request and within walking distance of Shangri La Hotel. Normal menu as...More

Thank Jule0902
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded 2 days ago

Dear Jule0902, Many thanks for the great review of your experience at Hard Rock Cafe Kuala Lumpur. Thank you for your continuous support to our brand and we look forward to many more rocking times! Best regards, Management of Hard Rock Cafe Kuala Lumpur

Reviewed 1 week ago

Guess we got there too early but the staff were very friendly and the drinks and nacho's went down well. It looks like it could be a happening place with a stage set for a band. I'll time it better next time.More

Thank Julian E
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded 5 days ago

Dear Julian E, Thank you for sharing your wonderful experience with us and awarding us 4 stars. We have live band every night starting at 10pm from Sunday to Thursday and 11pm on Friday and Saturday night. Your positive feedback, will be shared amongst the...More

Reviewed 2 weeks ago via mobile

Some okay things to see - album covers and art work. Food is okay and expensive. We had a spicy burger and grilled chicken. Nothing very special here.

Thank Melissa V
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Dear Melissa V, Thank you for taking the time to comment your dining experience with us. We appreciate your honest opinion and hope to have the opportunity to serve you again in the future. Best regards, Management of Hard Rock Cafe Kuala Lumpur

Reviewed 2 weeks ago via mobile

Another great Hard Rock, great staff, great music and great food. A constant all over the world 🌎🍺More

Thank Peter R
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded 1 week ago

Dear Peter R, Thank you so much for your generous comments. We are thrilled to know that you had a great time at Hard Rock Cafe Kuala Lumpur. We will forward your kind words to our team - you rock! Warm regards, Management of Hard...More

Reviewed 3 weeks ago

I was eager to try the hard rock cafe in KL, when i get there and ask for a table for one, having empty tables and not saying reserved anywhere they tell me i have to seat outside or on the bar because (some unintelligible...More

Thank Luis0576
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Dear Luis0576, We are sorry that your experience at our Hard Rock Kuala Lumpur was not great Luis. Please accept our apologies for the inconvenience you may have experienced in respect to the table request. As we strive to ensure all our fans are delighted...More

Reviewed 4 weeks ago via mobile

Dropped in for dinner and found that they had included several new burgers. The atomic burger is cooked to perfection with a twist of spice. The java burger is less spicy but piqued with coffee. Amazing service but the crew!More

Thank BoinkVal
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded 4 weeks ago

Dear BoinkVal, Thank you for dropping by and great to know that you enjoyed the new burgers that we just added to the menu. Thank you so much for the positive comments and will definitely relate to the chef and the service team. Best regards,...More

Reviewed 17 August 2017

one of the best venues for a hard night out.. great bands and good food.. the dance are is just in front of the stage and that make is more fun.. on the whole a great place to chill.. thumsup..

Thank Gayden C
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded 4 weeks ago

Dear Gayden C, We appreciate and thank you for taking the time to comment your dining experience at Hard Rock Cafe Kuala Lumpur. Hope to see you again and in the meantime, keep rocking! Best regards, Management of Hard Rock Cafe Kuala Lumpur

Reviewed 15 August 2017

The band was on stage, a friend of mine was on the keyboard, The Spirit Carries On and Jump were playing, it rocks the night.. Didnt have the change to order some foods, but drinks were on the table..it was all good...this place is happening...More

Thank Dave K
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded 17 August 2017

Dear Dave K, We were delighted to know that your visit to Hard Rock Cafe Kuala Lumpur was an enjoyable one. Thank you for sharing your experience and we look forward to many more rocking times! Warm regards, Management of Hard Rock Cafe Kuala Lumpur

Reviewed 14 August 2017 via mobile

Good quality food, very friendly & nice service staff, quantity is adequate, bit highly priced but worth itMore

Thank hisham m
norghani, Manager at Hard Rock Cafe, responded to this reviewResponded 17 August 2017

Dear hisham m, Thank you for the awesome review. It is good to know that you appreciate the quality of the food and service at Hard Rock Cafe Kuala Lumpur and we sure can't wait till you visit us again. Best regards, Management of Hard...More

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Ask a question
Questions & Answers
Edd W
30 August 2017|
Answer
Response from norghani | Property representative |
Hi Edd, First drink charge only apply on Friday & Saturday night after 10.00pm if you only come to watch the live band. If you come early for dinner, there will be no charge. On behalf, Management of Hard Rock Cafe Kuala... More
0
Votes
eila1995
27 August 2017|
AnswerShow all 6 answers
Response from norghani | Property representative |
Please call the cafe at 03-27155555
0
Votes
poshn
23 October 2016|
AnswerShow all 2 answers
Response from norghani | Property representative |
Hi Poshin, I am not sure. Maybe you can send your inquiry direct to Hard Rock Cafe Madrid
1
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$ 15 - US$ 20
Meals
Lunch, Dinner, Drinks
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations
Good for
Bar Scene, Kids, Child-friendly, Special Occasion Dining, Groups
Open Hours
Sunday
11:30 - 01:30
Monday
11:30 - 01:30
Tuesday
11:30 - 01:30
Wednesday
11:30 - 01:30
Thursday
11:30 - 01:30
Friday
11:30 - 02:00
Saturday
11:30 - 02:00
Location and Contact Information
  • Address: Groud Floor , Concorde Hotel, 2 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
  • Location: Asia  >  Malaysia  >  Wilayah Persekutuan  >  Kuala Lumpur
  • Phone Number: +60 3-2715 5555
  • E-mail
Description
No difference from any other Hard Rock Cafe's around the world, Hard Rock Cafe Kuala Lumpur is here to bring and serve delicious wholesome American food, desserts as well as specialty cocktails. Over the years, the menu has remained largely the same but is always improving. Some of Hard Rock Cafe Kuala Lumpur's signature dishes include Hard Rock Nachos, HRC's Famous Fajitas, Jumbo Combo and its famous Legendary Burgers with all kinds of relishes. Topping the menu is its outrageous desserts including HRC Hot Fudge Brownie, Mud Pie, HRC's Signature Ice Cream and thick superlicious blended shakes. In addition to the traditional Hard Rock Cafe menu, there is also a selection of local flavors.
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