We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.


20A Jalan Kampung Pandan | off Jalan Tun Razak, Kuala Lumpur 55100, Malaysia
+60 3-9285 4827
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent47%
  • Very good28%
  • Average12%
  • Poor7%
  • Terrible6%
Travellers talk about
“pasta” (11 reviews)
“tiramisu” (6 reviews)
“rack of lamb” (2 reviews)
Open Now
12:00 PM - 2:30 PM Hours
Italian, Pizza, European
20A Jalan Kampung Pandan | off Jalan Tun Razak, Kuala Lumpur 55100, Malaysia
All Details
Write a Review
JPMiles / Payback Arrow
JPMiles / Payback Arrow
Reviews (96)
Traveller rating
Traveller type
Time of year
  • More languages

1 - 10 of 88 reviews

Reviewed 5 weeks ago

Found this place from google, and was surprised by the good comments provided by others hence I give it a try on my wife birthday. I called a week ago to reserve a table on a cozy corner, and they really provide me a good...More

Thank ases1988
Reviewed 9 February 2018 via mobile

Fully satisfied with food and service. I will come again to this restaurant. Thanks for enjoy dinner

Thank arnoldcarlise
Reviewed 6 February 2018

We had one of the best dinners we ever had! -I can't describe how delicious the food was, I'll leave it for you. -The menu has a large collection of foods. -The pricing of the menu items was quite reasonable. -The service was great. -The...More

Thank S S
Reviewed 24 January 2018 via mobile

I have been going to Ciao for over 3 years on regular basis. Original and delicious food, warm service, great choice of wines in an impeccable Italian looking ambience. Double thumbs up for the first Italian restaurant in KL!

2  Thank Vinicius S
Reviewed 21 December 2017

I just made a call to Ciao Ristorante to enquiry wether is possible to have a set menu for our anniversary, Mr. Wan who was the one who picked up the phone. When I asked the set menu how it looks like he seems not...More

2  Thank LusciousLatte
Reviewed 21 October 2017

Perfect is the only way to describe this beautiful restaurant and the experience we had when dining here. Came back after 2 years. Food were delicious and still up to the very best. Food price are within the range and reasonable. The service was good...More

Thank MayaAmani
Reviewed 2 October 2017 via mobile

Poor service, the staffs are not helpful and not willing to go extra mile to help. Not children friendly. Ravioli is so salty, I managed to eat one only. I wish there're olive oil and balsamic vinegar to go with the bread. Not worth the...More

1  Thank Beryl C
CiaoMgt, Manager at Ciao, responded to this reviewResponded 17 October 2017

Dear Beryl C, Thank you for taking the time to review our restaurant; for these events we rarely get the chance to receive feedback from invited guests directly, so we appreciate your personal initiative as a reminder of the importance to always provide good service....More

Reviewed 1 October 2017 via mobile

Over-rated Italian cuisine. Came all the way up north to try this out. A real disappointment. Even the asparagus soup is too thin and watery and don’t deserve a picture here.

6  Thank doreen y
Reviewed 17 September 2017 via mobile

I think nothing is better served by an Italian in an Italian restaurant. Food was excellent. Wine lovely and a great place for having aromantic dinner.

Thank Ing v
Reviewed 11 September 2017 via mobile

Good lunch deal - 62 MR for 3 course meal plus coffee. Caesar salad wasn't really a Caesar but was tasty anyway. Pizza was only so so. Lemon sorbet to finish was refreshing. Service was attentive. I'd go again but just not get the pizza...More

Thank Sally B
Nearby HotelsSee all 359 hotels in Kuala Lumpur
Ariva Trillion Residences
6 reviews
1.66 km away
Hotel Big W
1 review
1.70 km away
City Edge Hotel Kuala Lumpur
6 reviews
1.76 km away
Villa Samadhi
910 reviews
1.77 km away
Nearby Restaurants
Royale Vietnam
44 reviews
.68 km away
Shell Out
20 reviews
.65 km away
Just Nyonya
7 reviews
.52 km away
Nearby Attractions
MyTOWN Shopping Centre
42 reviews
1.79 km away
Ampang Hilir Park
7 reviews
1.53 km away
National Library of Malaysia
5 reviews
1.65 km away
The Jade Museum
12 reviews
1.79 km away
Ask a question
Questions & Answers
Jasper L
18 May 2017|
Response from Asiaexpat81 | Reviewed this property |
I believe they do. (it seems like they can partition off different parts of the restaurant). The outdoor glass room is lovely but for larger gatherings unless they'd give you a deal for the entire room if not already... More
Alya A
6 November 2015|
AnswerShow all 2 answers
Response from Mcchow2014 | Reviewed this property |
The main course range from RM40-RM80...2 persons maybe around RM200
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$ 6 - US$ 25
Dinner, Lunch, After-hours
Restaurant features
Reservations, Outdoor Seating, Private Dining, Seating, Waitstaff, Parking Available, Serves Alcohol, Full Bar, Validated Parking, Highchairs Available, Wheelchair Accessible
Good for
Groups, Romantic, Business meetings, Child-friendly
Open Hours
6:00 PM - 10:30 PM
6:00 PM - 10:30 PM
12:00 PM - 2:30 PM
6:00 PM - 10:30 PM
12:00 PM - 2:30 PM
6:00 PM - 10:30 PM
12:00 PM - 2:30 PM
6:00 PM - 10:30 PM
12:00 PM - 2:30 PM
6:00 PM - 10:30 PM
12:00 PM - 2:30 PM
6:00 PM - 10:30 PM
Location and Contact Information
  • Address: 20A Jalan Kampung Pandan | off Jalan Tun Razak, Kuala Lumpur 55100, Malaysia
  • Location: Asia  >  Malaysia  >  Wilayah Persekutuan  >  Kuala Lumpur
  • Phone Number: +60 3-9285 4827
  • E-mail
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing