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Lou WaiLou (GuShan Road)

₹₹ - ₹₹₹
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30 Gushan Rd, Hangzhou 31007, China
Name/address in local language
+86 571 8796 9023
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214 Reviews from our TripAdvisor Community

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Showing 113: English reviews
Level Contributor
45 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
2 of 5 bubbles Reviewed 23 December 2016 via mobile

Food here for the price and fame was underwhelming and plain. We had better food at other restaurants in hangzhou for much lower price. Service was quick being after 6pm when we arrived but the whole experience was of a cheap cafeteria food outlet, rushed, unpleasant and couldn't wait to clean or table as soon as we stood up to... More 

Thank Paul S
Hangzhou, China
Level Contributor
14 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 22 December 2016

This is a really good restaurant for 100% authentic Hangzhou food. It also has a great view of West Lake if you are able to snag a window seat (especially on the second floor!) However, it's too famous for its own good. There's never a time when the restaurant isn't busy and so the waitstaff are super apathetic and impatient... More 

Thank josieinchina
Singapore, Singapore
Level Contributor
89 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 86 helpful votes
3 of 5 bubbles Reviewed 19 December 2016

Came highly recommended and we went at the right time when the crowd has not formed, come late and be prepared to sit in Q and wait. The restaurant was not shy in letting guests know that patrons from the G20 Summit was here ! The food was average, in my opinion, and costs more. Service was a little poor... More 

Thank Steven L
Level Contributor
56 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 27 November 2016

It's a must-stop on the West Lake Tourist Trail with world leaders from Nixon to the recent G-20 delegates enjoying a meal here. The Dongpo Rou (braised fatty pork) and the famous West Lake Cuyu (Steamed fish in a vinegar-based sauce) were both good, if overpriced. Recommend going slightly off-peak and try and snag one of the window seats on... More 

Thank GraniteStudio
San Francisco, California, USA
Level Contributor
145 reviews
60 restaurant reviews
common_n_restaurant_reviews_1bd8 66 helpful votes
4 of 5 bubbles Reviewed 24 November 2016

Good represtation of Hangzhou food and certainly the most famous. It was tasty but lots about the restaurant fall short. There is a Chinese saying that the Emperor's daughter need not worry about suitors, place being famous doesn't worry about customers. The inside is a little shabbier than the outside would suggest. The service is nonexistent and in fact rude... More 

Thank Victor W
2 reviews
1 of 5 bubbles Reviewed 11 November 2016 via mobile

The only saving grace was the beggar's chicken. If you're looking for Hangzhou dishes, I suggest you go elsewhere. Dishes here are way overpriced for the quantity and flavor. Service wasn't great either as the waiter was rushing us to order.

Thank jeanne y
Level Contributor
60 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 9 November 2016

Visited for a business dinner inside a VIP room. Food was cooked and presented as traditional chinese whilst maintain the delicacy of Hangzhou cooking skills. The shaoxing wine was superb. Amid the national rapid modernization this place may need a major groom up from its deco to customer services in order to upkeep its energy from declining out of the... More 

Thank Ben C
Hong Kong
Level Contributor
103 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed 5 November 2016 via mobile

We had an early dinner at this well-known restaurant at around 5pm after a long walk at the West Lake. We ordered the signature dishes of fish, chicken and shrimps. We also have hairy crabs. Interestingly, every tables seemed to order the same types of dishes. We found the food of average standard and in particular, the service. We picked... More 

Thank RonnieHongKong
Level Contributor
146 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed 27 October 2016

It takes a while to get a table but is definitely worth the wait. The food is superb and not so expensive. The restaurant looks great and grand.

Thank kt_malaysia
Shanghai, China
Level Contributor
144 reviews
81 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 4 October 2016 via mobile

Quite good to eat local specialities ( beggar chicken etc) which ate served hear quite fast. This being told, the service is poor , less than 1:5 table has a view and the price iq in line with the .... View. If you add the 1 h waiting ....Nice experience over all but would not come back

Thank hamelinp1972

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
    3.5 of 5 bubbles
Average prices
US$ 15 - US$ 20
Chinese, Asian
Lunch, Dinner
Restaurant features
Seating, Waitstaff, Serves Alcohol, Reservations
Good for
Groups, Kids, Local cuisine, Child-friendly, View
Location and Contact Information
  • Address: 30 Gushan Rd, Hangzhou 31007, China
  • Location: Asia  >  China  >  Zhejiang  >  Hangzhou
  • Phone Number: +86 571 8796 9023

Questions & Answers

Questions? Get answers from Lou WaiLou (GuShan Road) staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?