We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hard Rock Cafe

) #705 of 11,595 Restaurants in Moscow ₹₹ - ₹₹₹ American, , Cafe
Stary Arbat St., 44, Moscow 119002, Russia
+7 499 241-43-42
Website
Save
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Neighbourhoods
Neighbourhoods
Overview
  • Excellent26%
  • Very good34%
  • Average22%
  • Poor10%
  • Terrible8%
Travellers talk about
“arbat street” (23 reviews)
“second floor” (3 reviews)
“hrcs” (4 reviews)
Restaurant Hours
CUISINES
American, Bar, Cafe, Pub, Vegetarian Friendly
PRICE
₹₹ - ₹₹₹
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Stary Arbat St., 44, Moscow 119002, Russia
All Details
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / Payback Arrow
50
Reviews (598)
Traveller rating
Traveller type
Time of year
Language
  • More languages

1 - 10 of 215 reviews

Reviewed 6 days ago via mobile

We visited on a Sunday afternoon, menu is almost the same than any other Hard Rock restaurant in other countries. Server was good, but took a long time to get the drinks. Also, there were several shirt styles without sizes available, this took me by...More

Thank Luis C
Reviewed 2 weeks ago

WIFI not working after coming off travels without internet was disappointing. No music on the speakers to enhance the chains effects as at other HRC's. Facility was out of place on the beautiful, more traditional street it was located on. The food was very average...More

Thank ralph r
Maria K, Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Ralph r, Thank you for giving us your feedback about your experience in Hard Rock Cafe Moscow. With regards to your detailed feedback, I sincerely apologize for the disappointment caused at the time of your visit. Let me assure you that I will personal look...More

Reviewed 2 weeks ago via mobile

I must say that my experience in this hard rock cafe was disappointing. On the one hand the quality of the food (cold nachos, tasteless burgers) and beverages (yes, they tried to give me two old warm beers) is disastrous. On the other, the service...More

Thank jcarenll
Maria K, Manager at Hard Rock Cafe, responded to this reviewResponded 2 weeks ago

Jcarenll, I would like to thank you for taking the time to place your feedback regarding your visit to the Hard Rock Cafe Moscow on Trip Advisor which lead to be such a disappointing outcome and before I continue please let me apologize on behalf...More

Reviewed 30 May 2017

This rock n’ roll themed chain has established a high energy vibe in terms of service. Food has always been good (if you’re up for western food with such big servings of burgers, sandwiches and ribs sided with fries) and I know how hard is...More

Thank spearhard
Maria K, Manager at Hard Rock Cafe, responded to this reviewResponded 5 June 2017

spearhard, Thank you for finding time give us an opportunity to learn about your experience in our restaurant. I apologize that our service was just "3 stars",because we strive for 100% rocking experience for every guest and try to constantly improve our service. Please contact...More

Reviewed 26 May 2017 via mobile

Great location for this cafe. Food and service was good. The rock shop is also well stocked. Menu is the same as all other hard rocksMore

Thank Mark B
Maria K, Manager at Hard Rock Cafe, responded to this reviewResponded 30 May 2017

Mark B, Thank you for your Rockstar review. It's always pleasure to find out that the team of Hard Rock Cafe Moscow could reach our main goal - deliver good experience for our guests. We are always striving for the best guest experience and food...More

Reviewed 7 May 2017 via mobile

Staying close to arbat street i visited hard rock cafe for a beer and something to eat. Staff was kind enough ( good english, rare thing in Moscow ), excellent beer, normal food. What i liked best was the store.More

Thank Alex F
Maria K, Manager at Hard Rock Cafe, responded to this reviewResponded 11 May 2017

Alex F, Thanks for your review, always good to hear about guests experiences with us! Our team make our best to provide nice service and tasty food and we are happy that we've met your expectations. We'll be happy to see you back at the...More

Reviewed 1 May 2017

Me and my family - we are the big fans of Hard Rock Cafe and we always visit them in each city where this franchise exist. We have huge collection of t-shirts from over 20 sites around the world - from Toronto to Almaty. And...More

Thank Casper17771
Maria K, Manager at Hard Rock Cafe, responded to this reviewResponded 2 May 2017

Casper17771, I would like to thank you for taking the time to place your feedback regarding your visit to the Hard Rock Cafe Moscow on Trip Advisor which lead to be such a disappointing outcome and before I continue please let me apologize on behalf...More

Reviewed 26 April 2017 via mobile

This has N O T H I N G to do with the Hard Rock Experience!!! Poor quality food, not clean anything, no music, no English speaking employees.More

Thank Walther W
Maria K, Manager at Hard Rock Cafe, responded to this reviewResponded 3 May 2017

Walther W, Thank you for your time placing the feedback about HRC Moscow, which lead to be such a disappointing outcome and before I continue please let me apologize on behalf of Hard Rock, the management team and the staff. We try to ensure that...More

Reviewed 15 April 2017

When walking in from the cold weather and snow, it had a warm and welcome feeling with very nice staff and great food.

Thank Bkinn
Maria K, Manager at Hard Rock Cafe, responded to this reviewResponded 16 April 2017

Bkinn, thank you very much for taking time to review Hard Rock Café Moscow. I do hope we will see you back at the Hard Rock Cafe Moscow in the future so we can give you the ultimate Rock Star experience! Best regards, Maria

Reviewed 13 April 2017

I'm a very big fan of the Hard Rock Cafe's around the world. I've visited about 15-20 of them so far. I was surprised to see how good the quality of this cafe was. The staff is fun and polite, the food was of amazing...More

Thank WesleySmits93
Maria K, Manager at Hard Rock Cafe, responded to this reviewResponded 15 April 2017

WesleySmits93, Thanks for sharing your experience with us, it is definitely a very nice energy boost for our staff to know we were able to provide our customers with a great service. By the way, are you already a Hard Rock Rewards member? If not...More

Nearby
Arbat
Crowds of tourists, both local and international take
in Old Arbat and its modern and gigantic peer – New
Arbat. One reason visitors keep coming is no doubt
Konstantin Melnikov’s famous private house, now open
to the public and worthy of a visit. After exploring
one of the oldest parts of Moscow, avoid the crowds
and turn to the side streets and boulevards where
calmness and affordable food is plentiful.
...More
Nearby Restaurants
Pub-Restaurant Erik Ryzhiy
111 reviews
.15 km away
Bosfor Restaurant
77 reviews
.08 km away
Shake Shack
192 reviews
.14 km away
Nearby Attractions
Old Arbat (Stary Arbat)
1,070 reviews
.24 km away
E. Vakhtangov State Academical Theatre
227 reviews
.35 km away
Foreign Affairs Ministry
72 reviews
.32 km away
Pushkin House Museum on Arbat
57 reviews
.05 km away
Questions & Answers
Get quick answers from Hard Rock Cafe staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Lunch, Dinner, Brunch, After-hours, Drinks
Restaurant features
Takeout, Outdoor Seating, Television, Serves Alcohol, Reservations, Seating, Waitstaff, Full Bar, Free Wifi
Good for
Groups, Bar Scene
Location and Contact Information
  • Address: Stary Arbat St., 44, Moscow 119002, Russia
  • Location: Europe  >  Russia  >  Central Russia  >  Moscow>  > Arbat
  • Neighbourhood: Arbat
  • Phone Number: +7 499 241-43-42
  • E-mail
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing