Updating Map... 1 - 10 of 111 reviews
Took my wife for dinner for two and we were bowled over by the architecture and decor. The staffs were amazing and they made us feel more than welcomed. The main course was delicious and elegantly presented. The cheesecake dessert was different but good, the...More
Dear atoq65, Thank you for your review and patronage to our Pomelo Restaurant. We are glad that you had a great dining experience and we look forward to seeing you again. Best Regards, Raymond Koh Director of Operations
one out of the two available restaurant inside the hotel. Superb service by the staff. I will rate the service 5 out of 5. Food is okay rating it 4 out of 5.
Dear 516chrisi, Thank you for your review and comments. We look forward to serving you again. Best Regards, Raymond Koh Director of Operations
Had dinner here on a recent trip to Ipoh. Food was ok, above average but not fully hitting the mark for me, however prices were ok and not overpriced. Service lacking a little and slow considering they were not that busy. Room for improvement
Dear dghayfield , Thank you for sharing your review. We had taken note on your comments for our future improvements and we look forward to serving you better in the near future. Best Regards, Raymond Koh Director of Operations
It was quiet when we visit there for lunch in weekday after enjoying the hot spring and pool of Banjaran day package. Staff was nice and friendly. Food taste good. Lucky that we went there in the morning and had an early lunch before go...More
Dear Pun K, Thank you for you review. We are glad that you had enjoyed your lunch and we look forward to seeing you again. Best Regards, Raymond Koh Director of Operations
Five star prices. Three star food. Came one afternoon with an English couple. The restaurant was mostly empty but there were many many many flies there. The staff tried to help by lighting a few candles on the table to it didn't help. I was...More
Dear samchew1981, Thank you for sharing your feed back with us. We are so sorry to hear about your dining experience which was unfortunate and regrettable. With regards to the flies issue, we noticed that it was only seasonal and not a prolonged issue. Random...More
For a 5 star establishment that is priced accordingly, Pomelo was disappointing at best. We had one dinner, thinking it was more moderately priced vs Jeff’s cellar, the other restaurant in the establishment. Unfortunately, with the exception of the samba nasi goreng, everything else was...More
Dear Vijayakumaran A, Thank you for sharing your review with us. We are surprised and disappointed to hear on your dining experience, as we had met you on 2 occasions however this was not brought up to our attention so that immediate action could have...More
Loved our candle light dinner. The food was great. Alot of bugs, i hope they install bug zappers of some sort.More
Dear Nash M, Thank you for your great review. We are glad that you had enjoyed your candle light dinner and also glad to inform that we have a newly opened enclosed section which is air conditioned that might be suitable for guests generally to...More
We celebrated my husband birthday at the Pomelo Restaurant at The Banjaran Hot spring Ipoh, there food is just okay and the price I think is just reasonably as the the resort is a luxury resort. The environment of the place is very relax and...More
Dear Jocelyn Y, Thank you for your review. We are glad that you had enjoyed your overall dining experience. For Jeff's Cellar we only cater for set meals due to the challenge of logistics and space, however we do recommend to guests to dine there...More
Excellent service & value for money feed. Flies scan be a nuisance sometimes. Staff were friendly & offered many suggestions for day trips & things to do & see.
Dear stewartjacks0n, Thank you for your review and patronage to our Pomelo Restaurant. We will be looking forward to welcome you back soon. Best Regards, Raymond Koh Director of Operations
Quiet and peaceful ambience surrounding this restaurant Food is good And service is five star too But its far from ipoh city
Dear lengy2016, Thank you for sharing your review. We are glad that you had enjoyed your dining experience in our Pomelo Restaurant. We look forward to seeing you again. Best Regards, Raymond Koh Director of Operations
